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Machine error 46 MFC-820CW - Office Equipment & Supplies

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  • Anonymous Oct 04, 2008

    i cant print it just comes up with machine error 46, Also when i turn it on

  • achim55 Nov 09, 2008

    I also cannot print , because Failure 46 is signde by the printer ( I should clean the printer ) - but even if I clean all the printer and put in new cartidges - the same failure occur again .


    achim.lueth@t-online.de

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5 Suggested Answers

  • 286 Answers

SOURCE: Brother mfc 420cn, machine error

Your waste ink absorber box has reached its limit. You have to replace the box (which is cheap, get one from your local brother service centre).
After replacing it you have to reset the purge counter and flushing counter.

This is not easy to do and I don't recommend it for anyone who is not technically inclined. You have to remove the front control panel, open the covers on the top cover assembly under the scanner. Unplug all the cables. Disconnect the ground wire (if any), remove the prop, remove the scanner assy by opening 90 degrees and sliding rearward. Put scanner aside. Remove four screws holding top case on, pry out the bosses at the front and remove the top cover.
At the rear you will see the flushing box or waste ink box. Lift it up a little. You should see two tubes attached. Remove the tubes and pull the box out. Dispose of old box. Attach the tubes to the new box and install it where the old one was. Reassemble in reverse order. Don't forget to plug in all the cables under the control panel.

Plug the unit in while holding down the Menu button. Keep holding until all the lights are flashing. Welcome to maintenance mode.
Press 8 and then 0. Press the Black Start key several times until you see Purge or Purge Count on the display. Now press 2, 7, 8, 3 to clear the count. Press Stop. Press 8, 0 again and the Black Start key several times until you see Flush or Flushing count. Again press 2, 7, 8, 3 to reset the flush count. Press Stop. Press 9 and 9 to exit maintenance mode. Job done.

Posted on Jan 22, 2009

the kowalski
  • 86 Answers

SOURCE: error 46 in brother mfc-440cn

Machine Error 46 ("Unable to Clean") indicates that the wasteink is full. Basicly it gives you two options - have it replaced (a semi-complicated performance which requires buying a spare part and change it yourself) or have it sent to service. If you do not have any warranty on the machine, the more suitable would probably be to just replace the machine instead, since it's relatively cheap compared to both service costs and having the wasteink replaced, but you instead get a full new warranty on your new machine.
Unfortunately, there's nothing you yourself can do to remove this error, without actually changing an item inside the machine.

Posted on Jun 04, 2009

  • 583 Answers

SOURCE: machine error 46

Here is the answer to the Machine Error 46 (have just fixed my own MFC210C):


Machine Error 46 – Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Carry on printing !!

thanks.

Posted on Jul 08, 2009

  • 68 Answers

SOURCE: Brother MFC 240C clear Machine Error 46, IT HAS

In order to resolve the issue we try to resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.


This will resolve the issue.

Posted on Feb 25, 2010

Samyfam
  • 378 Answers

SOURCE: Brother MFC-465CN printer. Need a fix for error 46.

The problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.

Posted on Jul 12, 2010

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I have a brother mfc 3360C fax and it gives me error message 50.How do I reset the machine.


How to the Reset Purge Counter on a Brother Printer (With a Numerical Pad)
The 'Unable to Clean: Machine Error 46? message prevents you from printing on your Brother inkjet printer. It is especially frustrating when you realise there no reason why you can't carry on printing other than this message. Continue reading to find out what makes me say this and how you can rid yourself of this error.
This guide will deal specifically with Brother inkjet printers that have a number pad on the front of the printer. If you printer has a touchscreen as well as a numerical pad please see here. If however your printer does not have a number pad at all, the guide found here should be of use.

What is Error 46? 'Error 46: Unable to Clean' indicates that your Brother printer believes the ink absorber in the base of your printer is saturated with ink and any further printing could cause ink to overflow. How full this waste ink tank is has been estimated by monitoring how many pages your Brother printer has produced and how many manual/automatic cleans have performed. Sadly this is not a particularly accurate method of measuring how full an ink absorber is and the majority of the time your printer could prints hundreds of pages before there was any danger of any ink escaping. However getting the waste ink tank changed and resetting the counter can be an expensive procedure if you get a service centre to do it on your behalf. In many cases owners of Brother inkjet printers report the cost of the procedure outweighs the value of their printer.
With this in mind we suggest resetting the purge counter of your Brother printer using the method described below and continuing to use it until waste ink begins to overflow inside/outside the printer. This ensures you get the most out of your printer and can avoid replacing it until it becomes necessary to do so. I do however recommend you protect any surfaces around the printer should you decide to reset the purge counter to save any surfaces becoming stained with printer ink.
What printers will this reset work with? This reset procedure should be compatible with almost any Brother inkjet printer with a numerical keypad on the printer itself (and not touchscreen panel) and has been tested on every current compatible printer at our disposal. You can find a full list of compatible printers below:
Brother MFC-210C, MFC-215C, MFC-3240C, MFC-3340CN, MFC-3342C, MFC-410CN, MFC-420CN, MFC-425CN, MFC-5440CN, MFC-5840CN, MFC-620CN, MFC-640CN, MFC-640CW, MFC-820CW, MFC-235C, MFC-260C, MFC-240C, MFC-3360C, MFC-440CN, MFC-465CN, MFC-5460CN, MFC-5860CN, MFC-660CN, MFC-665CW, MFC-680CN, MFC-845CW, MFC-885CW, MFC-250C, MFC-255CW, MFC-295CN, MFC-297C, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-790CW, MFC-990CW, MFC-J615W, MFC-J220, MFC-J265W, MFC-J410, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6510DW, MFC-J6710D, MFC-J6710DW, MFC-J6910DW, MFC-J825DW
If you have a printer with a numerical pad not covered above and find the purge counter reset works for you then please let us know so we can update our list.
Video Guide Purge Counter Reset Instructions Please note that some of the terms used below to describe buttons may change from one printer to another. For example:
  • START may be down as MENU or SET on your printer or be a green button
  • STOP may be referred to as EXIT or a red button
Before you begin the reset procedure your Brother inkjet printer needs to be in maintenance mode, but depending upon the model of your printer the method of doing this will vary. For most modern Brother printers please try the following:
  1. With the printer turned on and ready to print remove the power cable from the printer (or turn the printer off if you have a fixed power cable).
  2. Hold down MENU/SET/START and re-insert the power cable/turn it back on.
  3. Keep the button held down until the screen reads MAINTENANCE.
If your screen does not now say MAINTENANCE it will need to be put into maintenance mode using one of the two methods below:
  • Printers with a built-in Fax: Hold down MENU/SET/START and quickly press * 2 8 6 4.
  • Printers WITHOUT a Fax: Hold down Menu/Set and the Black Start key before pressing the UP arrow four times.
Now your printer should say MAINTENANCE on the screen and you are ready to begin the process of actually resetting the purge counter.
  1. Type in 80 using the numerical keypad.
  2. Use the DOWN key to locate the purge counter. eg. PURGE0060025
  3. Use the number pad to enter 2783 (this should zero the numbers after PURGE).
  4. Press STOP/EXIT to return to the first stage of maintenance mode.
  5. Press 9 and 9 to exit maintenance mode.
Your purge counter is now reset and you can now resume printing as normal. If however this has not cleared the error message I advise going through this guide again following the instructions to the letter. If the error persists please let us know.
I hope you have found this guide useful. If however you have anything to add or any further questions please don't hesitate to let us know in the comments.

Jun 02, 2015 | Brother Office Equipment & Supplies

1 Answer

Error 46


Errol 46, that's reset,

Jan 28, 2014 | Brother MFC 490cw Color Inkjet...

2 Answers

Hi, my brother printer keep showing Machine error 46 unable to clean. Thanks


Disconnect the machine from the power for several minutes, then reconnect it. (The machine can be turned off for approximately 24 hours without losing faxes stored in the memory. If the machine will be off longer than 24 hours, you can transfer faxes to another fax machine or you can save the faxes in your PC.
Found on page 101 of the manual at the link below.
Brother Printer
Hope this solves your issue.

Mar 28, 2011 | Brother MFC-820cw All-In-One InkJet...

1 Answer

How do you hook a brother mfc 820cw to a router


depends on op system. usally the router comes with a configuration utility in your all programs pull down.
run it and or go to install new hardware(control panel) and be sure to click on the install a NETWORK printer box. either way when the printer shows up it will set as default. the printers folder in the start menu also has add new =printer. again click network printer install

Oct 09, 2010 | Brother MFC-820cw All-In-One InkJet...

1 Answer

Error 46 in brother mfc-440cn


Machine Error 46 ("Unable to Clean") indicates that the wasteink is full. Basicly it gives you two options - have it replaced (a semi-complicated performance which requires buying a spare part and change it yourself) or have it sent to service. If you do not have any warranty on the machine, the more suitable would probably be to just replace the machine instead, since it's relatively cheap compared to both service costs and having the wasteink replaced, but you instead get a full new warranty on your new machine.
Unfortunately, there's nothing you yourself can do to remove this error, without actually changing an item inside the machine.

Jun 04, 2009 | Brother MultiFunction Center MFC-440CN...

1 Answer

Error-46


Machine error 46 ("Unable to Clean") indicates the wasteink "sponge" as full, which disables the machine's ability to clean. To fix this, you could get the needed part from a Brother parts dealer and enter the servicemode to reset the counters. However, the more reasonable thing to do would be to just change to another machine. You could also have the machine sent to service, but that most likely would not be worth the trouble. The error is pretty common on old Brother inkjets, so it'll come back eventually even if you replace the part. Newer machines should not have this problem.

Jun 03, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Unable to clean message in brother dcp-115c aio


I saw on this site codes for another MFC to clear memory and reset the cleaning unit count code to zero. It worked on two of my brother mfc 820cw units. The third mfc 5840cn had unable to print error message 46- nothing at Brother. they want you to take everything to a repair shop.they don't help at all. Then the error went to 4F when I tried toclear the memory.As Iunderstand that message- it means I have to replace the printer head. Have no clue where or what it is. But I can read a manual as well as anyone and follow directions to fix it! Can't be worse than it is now! Good luck

Jul 22, 2008 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Error 46


Getting error 46 means waistinktank filled up.

You need a new waistinktank.

Im not sure if you can get one at a service partner (see brother homepage of your country). Ask for it. If your machine is still in warranty they will do the job for free.

BTW: You must have run a lot of cleaning cycles! Is it because you run generic ink? The waist ink tank of the lc51 carts last at least 3 years at normal office condition.

Nov 28, 2007 | Brother MFC 240C All-In-One InkJet Printer

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