Question about KitchenAid KCM511 Coffee Maker

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Err2 Problem This problem occurred on Ser. WGT2309300, Model KCM511ER-1. I have read where this is a common problem with this maker, what can be done about it? I have tried the trouble shooting recommended in the Manual to no help.

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  • 231 Answers

Suggestion was Descaling the Coffee Maker from KitchenAid Phoebe (I'm guessing customer support)

http://kitchenaidconversations.com/forums/topic.asp?TOPIC_ID=14441&SearchTerms=err+2
Cleaning scale from coffee maker DO NOT USE THAT MUCH VINEGAR! Put a tiny bit of vinegar in the carafeand fill carafe the rest of the way with water. Run that vinegar/waterthrough machine. Using another container, fill machine with plain waterand run that through. Repeat until the vinegar taste is gone. If you donot run lots of plain water through the machine after, your coffee willtaste like...um...disgusting! Also, use a spell-checker beforeimproving this posting.
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To clean hard water deposits from a coffeemaker use distilled white vinager. You may need to use as much as agallon if the scale buildup is really bad. Fill clean coffee pot onehalf full of vinager and run through machine as if making coffee.Repeat this process several times using fresh vinager until it comesout clear. Do this once a week and your maker will work much better.

Posted on Dec 27, 2008

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Posted on Jan 02, 2017

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If the power cord can be removed via a plug on the unit you should test the power cord for continuity. This can be done with an inexpensive multimeter. The cord should be removed from the coffe maker and the wall outlet. Then connect one of the probes on the meter to one of the prongs that go into the wall. The other probe of the meter should be touched into one of the two holes in the other end of the plug. You should set your meter to read resistance or ohms. If the meter reads close to zero then one leg of the cable is fine. If it blinks a "1" that usally indicates an open connection on a digital multimeter. If that is the case then connect the probe to the other prong. Once this is done then you need to test the other prong.

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Coffee pot does not work at all model KCM511ER-1 THE DISPLAY shows Err2


An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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KitchenAid 10 cup coffee maker Model # KCM511ER-1 Ser# WGT4409334 Pushed the Brew button after a Min. or two it beeped and Replaced the time with "Err2". the coffe maker did not warm up or...


An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If the code does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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