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Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs
Click on Start, Run, and typeregedit and press Enter Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
if there is a small hole on the panel of your dvd drive push a straightened paper clip inside until you feel it press down this will open up the drive
This sounds like a common problem. You need to install the drivers (small programs that instruct the computer to notice and manipulate peripherals, like a dvd or cd player, sound card, etc...).
The easiest place to find your specific driver is at the Packard Bell web site under support > Downloads. There are MANY sites (even some that advertise on this very site) that say they have the drivers for your dvd drive, but go directly to your manufacturer's web site. These companies that provide drivers for computers install a program into your computer and there is a fee for use of these web sites.
UPDATE: I just checked the Packard Bell Web Site and was unable to find specific drivers for your particular model. They stopped making them some time ago, and no longer support the model. That being said, you can still conceivably find the drivers, it will just take some investigative work on your part. In doing a broad search on the internet, I found that many people are looking for that very driver, which is an indication it has become hard to find.
its very simple .remove the outer cpu case.then remove the cd rom open itplace THE TRAY in RIGHT MANNER ONCE AGAIN . donot try to move the tray of your cd rom without opening the cd rom ,it might result in a permanent damage
check to see what formats are compatible with your player, next check that youve seated all cables correctly and have the latest drivers installed. also, if this a recently working drive that went bad, the lens may need to be cleaned or it might be dead. If this is a new drive, it may not work with your computer.