Question about Lexmark Optra SC 1275 Laser Printer

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913 service motor error

The printer does not complete the self test it end sup with 913 service motor error.

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If this is the first time you have seen this error, do the following:

  1. Power off the printer.
  2. Remove all installed paper trays.
  3. Make sure the paper is loaded correctly in each tray. If it is not, reload the paper into that tray.
  4. Look up into the printer where the paper tray slides in and out. Check the feed (autocompensator) assembly for any damage.
  5. If everything is fine, reinstall the tray and power on the printer.
  6. Try printing a few print jobs.
  7. If the error does not return, continue using the printer as before. Keep an eye on it for the next few days. If the error does not return, it may have been an isolated incident.
  8. If the error returns just as soon as you power on the printer or when you try to print again, you will need to find out which paper tray/paper source is causing the problem.
  • If the printer has only the one integrated paper tray, the problem will be with either the tray 1 pick arm/autocompensator assembly or the printer's engine/system board.
  • If the printer has more than one paper tray installed, try printing from each paper tray one at a time. The best way to do this is to have all of the paper trays empty and then proceed as follows:
    1. Put paper in tray 1 only.
    2. Print from tray 1.
    3. If tray 1 works fine, empty tray 1 and put paper in tray 2 and so on until you encounter the error message.
    4. If you receive the error when printing from one particular tray, power off the printer to clear the error.
    5. Power the printer back on.
    6. Skip the faulty paper feed slot and move on to the next one (if another one is present). If you can print from all but one of the paper trays, this is the source of the problem.

      If you have extra paper trays/drawer units installed and the error occurs from only one particular source, there are some things you can do as a temporary fix.
      • If the error is occurring from an OPTIONAL paper drawer/source, power off the printer and remove the defective drawer from the printer. You will then need to set up the printer to print from a different tray. For information on removing an optional drawer, click here.
      • If the error is occurring from the integrated paper tray (tray 1) AND you have optional paper trays installed, take all of the paper out of tray 1 but leave tray 1 installed. Set up the printer to print from one of the other paper tray sources (tray 2, tray 3, multi-purpose feeder, etc.).
    7. And if your getting the same error then you need to get it serviced...

Posted on Sep 09, 2008

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Hi Carol.

First make sure that you are performing clean procedure correctly. If you press both bake and broil and then self clean, then instead of self clean the oven will go in child lock beeping twice. Two beeps may also be result of incorrect temp calibration. Perform calibration as suggested in the extract from service manual below:

10_11_2011_1_11_07_pm.gif



Before starting the self clean cycle the electronic control (ERC) performs checkout of door latch and temperature sensor, lock motor is activated and both relay for bake and broil start the cleaning cycle. If one of the conditions is not met the electronic control will beep and you may get an error code.

Make sure that both bake and broil are working. If one of the two functions is not working, then one of the relays in the power board is likely faulty: If the oven is not heating at all , then problem is usually the oven sensor.

If the rest is working the problem can be the door lock motor. The relay board and control module may also be causing the problem. The oven must be tested.

This GE range is mostly electronic. Testing is mostly done following the diagnostic procedures suggested in the technical repair manual.

The first procedure is error code reading (user level). This consists in reading the error codes stored in the oven electronic control (AKA ERC).

Here an extract from service manual showing the procedure:


10_11_2011_12_33_32_pm.gif

The procedure can be found in the Service Manual at the bottom of this document. Check page 19 of the service manual.at the bottom of this document. When performing the test look for error FF and F2, which respectively mean door latch and oven sensor problem. (codes at page 24 of service manual.

After the error code test, test individually door latch, sensor and lock motor. Perform the tests at page 22 of manual:


10_11_2011_12_48_53_pm.gif10_11_2011_12_51_11_pm.gif

10_11_2011_12_52_43_pm.gif

If the test does not return any error, then the door latch and motor must be tested manually as explained at page 21 of service manual.

HERE THE COMPLETE SERVICE MANUAL IN PDF FORMAT (click to open).

Regards.

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How i can solve the 913 service motor error lexmark sc1275 my printer?


913 Transfer Roller Error
The printer fails to completely transfer the image to the paper or does not transfer it at all.
The image transfer roll does not lift when paper is passing over it.
Suspect either the transfer roller solenoid or transfer roller motor malfunction.
The printer would have to be professionaly serviced by authorized service centre.
http://www1.lexmark.com/content/en_us/technical_support/find_service_provider.shtml
Copy and paste link above for Lexmark Service Centers.
Pre

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F11 is a serial communication error. Communication between the main board and the motor control board is not being sent correctly. This could be a bad main board, motor control board or motor itself. The testing can get pretty involved. Try putting the machine in a self test mode and see if the error clears. Press Cancell, then by pressing the drain spin button once on the left side then move to the spin speed button the the right. Press this button until no-spin lights. Press the prewash button 4 times. C00 should appear in the display. Let it run it's tests, there will be 8 of them and end up on C08. If this doesn't work, it's best you wait for the service tech

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1. Unplug all cables from the back of the printer.
2. Open the front cover and look above the steel rod. You should see a black belt with rubber teeth on it. (On some models, the cartridge access is very small, but the belt should still be visible.)
3. Take the top part of the belt and move it gently to the right. The cartridges should come towards the center.
4. If the cartridges will not move, tilt the printer on its back and try moving the belt again.
5. If it still will not move, try putting your finger inside the area where the cartridges are stuck (with the printer still on its back), and push them firmly against the cartridge carrier holder while you move the belt with your other hand.
6. Once the cartridges are in the middle, snap them firmly into the cartridge carrier. Note: Make sure that these cartridges are the correct models for your printer. Once the cartridges are seated properly, they should not become loose inside the carrier.
7. Plug all the connections back in and power the printer up.
8. Open the front cover again to see if the cartridges slide to the center.

You should then try to self-test the printer. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.

Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in and follow these steps:

Next, try this printer self-test by following the steps given below:

1. Press the "Copy" button once.
2. Press the "Options" button 11 times until the screen reads "Maintenance."
3. Press the "Left Arrow(-)" button until the screen reads "Maintenance: Self Test."
4. Press "Select."

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If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

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