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I have a HP VISTA laptop still under guarantee but it working very slowly when I start it up and when I change to do other things. Can you help me please? Jean Major

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Hello Edhe,

Perform the steps provided from the link below which HP has provided to increase the performance:

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00815926&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Posted on Sep 10, 2008

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Posted on Jan 02, 2017

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This was the same problem that I found when I double checked the site for you. The only thing that I can figure out is this:
Your system is so new that there was never any drivers for your components. The components have never been used in any system before. This laptop has the GM965 Chipset on the motherboard. That chipset is very new for laptops. Desktops just upgraded from that 965 chipset to a couple of higher chipsets. This 965 chipset is designed to work with Vista. They did not plan on anyone trying to use XP with it. This makes it cheaper for them to make new things. It is like when you try to upgrade from XP to Vista. Some things do not have the Vista drivers. This is easier for the companies to focus on a new market.They do not have to spend money on figuring out how to make things work on so many other things. This in turn makes it a better price for you. Here is your manual by the way. Here is your BIOS information.
You might get lucky with these drivers. I found an ASUS laptop with your chipset in it. If it is the same components they could work. Stay away from the BIOS update. It will screw your laptop up if it is not your BIOS.
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This is bad in your situation. But it is also a good thing. You have a brand new system that has a new line of components.
. Be sure that you never use your laptop on a flat surface. It needs to always be propped up with a fan blowing under it. They make laptop coolers and stands for laptops. This is because all laptops cool from the bottom and they get very hot. If you want it to last for a long time you will do what I suggested. When a system gets hot it will start wearing the components out quick.

This did not solve your problem at all. That was because there are not any XP drivers for your system. The only thing that I can tell you to try is this - Call HP and ask them if they have any more drivers for your system than is on their web site. The thing is that HP did not build your Laptop. They designed your laptop but had another company build it. I hope that it was built by ASUS. ASUS is the best company that makes laptops. If they made it, then they might have the XP drivers. This is what a lot of people do not know. Go here and it will explain what I am telling you.
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I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya not a helpful rating. These ratings let me be allowed to help you and others in the future. If you need more help, feel free to keep asking, but keep the original information so I can see it.

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