Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Inoperative Ice Maker

The ice maker, located in the door, fails to make ice. The area is cold (certainly cold enough to freeze) and the 'fingers' that move the ice through the tray work. LG customer service had me press and hold the ice size selector button until the mechanical part of the system rotated through a complete cycle. There was no sound of water flowing although I am able to get water from the door dispenser (so water to the entire refrigerator is available). Also there was no motion to the ice-bucket-full detector rod but I don't recall that it ever moved. How does the fridge know that the ice bucket is full? I suspect that the valve controlling water flow into the ice maker tray is bad and that otherwise, things are all playing okay. No proof of this though. Any suggestions? ICE MAKER WILL NOT MAKE ICE. HAVE REPLACEDTHE FILTER BUT THAT HAS BEEN OUT FOR A WHILE. BUTTON ON INSIDE OF FREEZER (ON/OFF) FLASHES.

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  • Lee Schickling Sep 11, 2008

    That describes my exact problem. What can you do to see what is the issue.

  • Lee Schickling Sep 11, 2008

    I have the exact same issue. What can you do to find a solution or wha tthe issue is?

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FROM WHAT YOU SAYING LG HAS MADE YOU DO A SELF TEST ON THE ICE MAKER AND ITS WORKING FINE.YOU NEED TO CHECK THAT YOUR SECOND WATER VALVE AT THE BACK BOTTOM RIGHT CORNER IS WORKING OK THAT MIGHT BE YOUR PROBLEM.GOODLUCK/ MOHAMED

Posted on Sep 12, 2008

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Posted on Jan 02, 2017

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1 Answer

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Icemaker


IT DOESNT MEAN YOU GETTIN WATER IN THE WATER DISPENSER THAT THE VALVE IS OK.MOST FRIDGES ARE FITTED WITH TWO VALVES.CHECK THAT THE ICE MAKER VALVE IS WORKING IF THATS OK YOU MIGHT HAVE A PROBLEM INTERNAL ON THE ICE MAKER BEST YOU GET A TECHNICIAN TO CHECK THAT.GOOD LUCK.MOHAMED

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5 Answers

Inoperative Ice Maker


The icemaker stops working because excessive water gets into the control box(where circuit board is housed) through the shaft hole of "finger" and freezes the wheels to turn the "ice-bucket-full detector rod". This stops to send the signal to open water valve.
To fix, remove the icemaker from the wall (need remove two screws - make sure power switch is OFF) and carefully separate the snap-on cable (retangular shape) and a ground cable on the bottom side of the icemaker. (Now you can remove the icemaker out of the refrigerator).
You can open the contol box (need unscrew one and carefully prop it open using a screw driver or a knife. You can unplug color corded snap-on cables for easiness to work (very simple).
You will see ice formed around the plastic gear wheel controlling the "ice-bucket-full detector rod". Remove all ice and dry all the parts in the box and put them back. Make sure all the cable are back to the matching color receptable(only fits in the right place). Connect the cable(rectangular shape) and connect the ground cable. Mount the incemaker on the wall using two screws you removed at first.
Turn the power ON and reset the system by press down the ice cube size selector until the "fingers" make a full cycle. You will see the metal rod moves up and down as system resets. During this cycle the water will be filled into the icemaker.
I believe this icemaker has a design flaw but it's very simple to correct the problem you are experiencing. You do not need much electronic or mechanical knowlege to fix this.
Best wishes

Young

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