The ice maker, located in the door, fails to make ice. The area is cold (certainly cold enough to freeze) and the 'fingers' that move the ice through the tray work. LG customer service had me press and hold the ice size selector button until the mechanical part of the system rotated through a complete cycle. There was no sound of water flowing although I am able to get water from the door dispenser (so water to the entire refrigerator is available). Also there was no motion to the ice-bucket-full detector rod but I don't recall that it ever moved. How does the fridge know that the ice bucket is full? I suspect that the valve controlling water flow into the ice maker tray is bad and that otherwise, things are all playing okay. No proof of this though. Any suggestions?
ICE MAKER WILL NOT MAKE ICE. HAVE REPLACEDTHE FILTER BUT THAT HAS BEEN OUT FOR A WHILE. BUTTON ON INSIDE OF FREEZER (ON/OFF) FLASHES.
An expert who has achieved level 2 by getting 100 points
An expert who has answered 20 questions.
An expert that has over 10 points.
An expert whose answer got voted for 2 times.
Re: Inoperative Ice Maker
FROM WHAT YOU SAYING LG HAS MADE YOU DO A SELF TEST ON THE ICE MAKER AND ITS WORKING FINE.YOU NEED TO CHECK THAT YOUR SECOND WATER VALVE AT THE BACK BOTTOM RIGHT CORNER IS WORKING OK THAT MIGHT BE YOUR PROBLEM.GOODLUCK/ MOHAMED
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check if the unit has a cold water dispenser that it will fill a cup. If so than problem is with Ice Maker. If not than problem is with water supply to unit.
If water to machine works make sure that the arm on the ice maker is in the down position. If it is up it will disable the ice making unit. Cycle the am a few times to insure that the switch connected to the arm has not gotten stuck in the off position.
On some ice makers there is a separate switch to disable the Ice maker usually right on the ice-maker not easily missed.
It is possible that the water feed tube into the Ice Maker has become frozen where it enters into the back of the freezer at the top. You can look through to see where the water fills into the cube tray. If ice is present it would be an indication that the feed tube has become frozen If suspected the safest way to fix would be to turn off the unit and allow for a manual defrost.
Next check the operation of the ice maker. Locate the arm in the up position prohibiting the ice maker from cycling. Wait three hours or more. Open freezer door and return the arm into the down position. After a few minutes you should observe the ice fingers rotating to release the cubes into the tray. If the fingers do not rotate I would suspect the ice maker or the connecting electrical circuit. Remember after dropping the arm the Ice Maker has to warm up to melt the ice cubes from the tray before the fingers are told to rotate,
If the fingers rotate then I would expect that the water supply solenoid has failed inside of the unit near to the location the the water supply is made. Replacing this part needs to be done by a qualified experienced technician.
Suspect that the rubber boot that runs all around the edge of your freezer door is deformed, allowing warm air to seep into your freezer. You will see where your temp sensor is located by clicking into the site of a parts supplier like ShopJimmy.com and pulling up their photo of the guts of your unit.
Check to see that the evaporator is not covered with layer of ice. The latter serves as an insulator and prevents freezer temps from going down to about zero degrees. If the defrost heater/timer is defective that will certainly be a cause. Since the freezer air is not cold enough to freeze, then the refrigerator temps are also high. Using a digital thermometer will confirm this.
Leaking door gaskets can also be responsible for higher internal temps
Is the ice maker itself filling normally, meaning where the cubes are made gets enough water to cover the complete area or just a few slots? If not then check the fill tube where the water comes into the ice maker to make sure no ice has formed blocking the water from coming in. Now if ice production in general has slowed, going from every 45 minutes or so to like every 6 hours, then your machine more than likely isn't getting cold enough. The ice maker requires the temperature be at least 10 degrees F or below for it to function properly.
Make sure the lever is down on the ice maker . Also , can pour about 2/3 cup of water into ice maker , so it will freeze and start the cycle . Otherwise , wait , and when the ice maker gets cold enough , it will cycle on its on to start the ice making procedure . If you get water to the door , then it's connected properly , and water will go to the ice maker , if the water valve and ice maker are in working order .
IT DOESNT MEAN YOU GETTIN WATER IN THE WATER DISPENSER THAT THE VALVE IS OK.MOST FRIDGES ARE FITTED WITH TWO VALVES.CHECK THAT THE ICE MAKER VALVE IS WORKING IF THATS OK YOU MIGHT HAVE A PROBLEM INTERNAL ON THE ICE MAKER BEST YOU GET A TECHNICIAN TO CHECK THAT.GOOD LUCK.MOHAMED
The icemaker stops working because excessive water gets into the control box(where circuit board is housed) through the shaft hole of "finger" and freezes the wheels to turn the "ice-bucket-full detector rod". This stops to send the signal to open water valve.
To fix, remove the icemaker from the wall (need remove two screws - make sure power switch is OFF) and carefully separate the snap-on cable (retangular shape) and a ground cable on the bottom side of the icemaker. (Now you can remove the icemaker out of the refrigerator).
You can open the contol box (need unscrew one and carefully prop it open using a screw driver or a knife. You can unplug color corded snap-on cables for easiness to work (very simple).
You will see ice formed around the plastic gear wheel controlling the "ice-bucket-full detector rod". Remove all ice and dry all the parts in the box and put them back. Make sure all the cable are back to the matching color receptable(only fits in the right place). Connect the cable(rectangular shape) and connect the ground cable. Mount the incemaker on the wall using two screws you removed at first.
Turn the power ON and reset the system by press down the ice cube size selector until the "fingers" make a full cycle. You will see the metal rod moves up and down as system resets. During this cycle the water will be filled into the icemaker.
I believe this icemaker has a design flaw but it's very simple to correct the problem you are experiencing. You do not need much electronic or mechanical knowlege to fix this.