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Sometimes these get gunked up and need to be coaxed....so take a butter knife...insert it in the edge of the dispenser tray...pry gently...all the while turning the timer control knob...it should pop open at one point if not try a little more pressure...and once open .clean thoroughly..if it persists you may have a timer or control panel issue...also use factory recommended soaps...
I hope this helps...Good Luck and Good day....thank you for rating my effort.....The Fang.
We just bought a used version of the GE Nautilus and we were able to get a generic "fits most portable dishwashers" adapter and it worked great. We went to Fred Meyer (which I believe is a Kroger company in the NW) and it was the only one they had. It only cost $3.99. The brand is Plumb Craft by Waxman and the model number is 76-127. Dishwasher Faucet Aerator. Hope this helps!