Panasonic DECT 517 Cordless Phone
Problem for Panasonic DECT 517 Cordless Phone (KXTCD517ES)

My phone works, but it doesn't ring!




By Demie on Mar 20, 2006

" "
My phone works, but it doesn't ring!

Same Problem

May 11, 2009

-   my phone works fine, same as usual, EXCEPT it will NOT RING, seriously I have tried to get all bars and call it and it just wont ring, whats wrong? is it my phone? -   Guest

Feb 21, 2009

-   i just bought a GE cordless phone it has dial tone and i can make calls but when u try calling the phone it does not ring and i have the ringer setting on and the volume is on high what do i do? -   semisweetfor

Jan 25, 2009

-   Pooh and friends phone; demo button works and we can receive and send calls, but we have no standard or animated ring. Help!-   Guest

Jan 11, 2009

-   I HAVE NO RING AND NO DAIL TONE WHA DO I DO -   jrbmallory1

Jan 07, 2009

-   My two phones stopped ringing yesterday after years of good service.
Have dial tone and can receive and make calls fine.
Tried a non-wireless phone and connected it to the "first jack" coming into the house. Doesn't ring either but, works fine as above.



-   Guest

Best Solution

posted on Mar 09, 2007
Very Helpful)

ayman

Rank: Apprentice 
Rating: 100%, 2 votes
i think u need 4 wire telephone cable from telephone to socketo.............regards
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Solution #2

posted on Mar 11, 2007
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
try trning it off then back on again

Solution #3

posted on Jun 28, 2007
Helpful)

Teraz

Rank: Wiz 
Rating: 81%, 151 votes
check the volume adjustment,put it to max.
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Solution #4

posted on Feb 03, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Hi,
replace the ear piece and that should solve the problem.{for in coming calls}

Solution #5

posted on Nov 22, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
wiring shmiring.. simply turn up the volume. A button that looks like this ^ on the left side of the number pad.

Solution #6

posted on May 03, 2008
Somewhat Helpful)

rugrider

Rank: Apprentice 
Rating: 76%, 2 votes
There's a "do not disturb" button on the cradle. If it's red, your phone won't ring.
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Solution #7

posted on Jul 16, 2008
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
older BT telephones use a four wire phone lead , but almost all newer phones use two wire phones using a two wire lead do not require a phone lead a lot of phones have a ringer on off on the base of phone make sure the switch is not off

Glen Manager Auckland Telephone services

Solution #8

posted on Mar 07, 2007
Somewhat Helpful)

seanrolsen

Rank: Apprentice 
Rating: 70%, 1 votes
I have this problem also. If I push a button on the phone when I know it is supposed to be ringing, it will "wake up" and start ringing! I haven't figured out why yet, but it should illiminate the wire connection suggestion.
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Solution #9

posted on Mar 20, 2006
Somewhat Helpful)

hendrix

Rank: Wiz 
Rating: 77%, 745 votes
my guess is The bell wire is not connected up to the master socket, see diagram for correct conections:-
http://www.wppltd.demon.co.uk/WPP/Wiring...
If you only have two wires in the extension wiring, then the solution is to replace the extension socket with a master socket.

best of luck
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Solution #10

posted on Jan 03, 2007
Very Helpful)

pianist

Rank: Apprentice 
Rating: 100%, 3 votes
On the Sony IT-B3 phone, the "ringer" is a wafer "Sonalert". It's a disc about the diameter of a quarter, and it's connected to two wires (one red and one black). These wafer Sonalerts are sensetive to moisture (humidity), and will frequently become faulty. It's easy to test (to confirm if it's the problem). Disconnect the two wires (red and black) from it (use a soldering gun or low-heat soldering iron). Be careful, because too much heat will damage the wafer Sonalert. Then get a 1.5 volt battery (a AA or AAA is ideal). Attach two short wires to either side of the battery. Touch the two contacts on the Sonalert with the wires. If you don't hear a scratching (hiss) sound, then reverse the wires on the contacts. If you still don't hear a sound, then the Sonalert is bad and needs to be replaced. You will most likely be able to find one at Radio Shack or most other electronics parts stores. Be sure to take the original one with you so that you can get an identical match.
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Solution #11

posted on Jan 02, 2009
Not Rated)

llunaro

Rank: Apprentice 
Rating: 0%, 0 votes
When I installed this phone, I plugged it in to the phone connector line that I had used for my old phone, one with four wires behind the plastic plug - a standard phone to wall line with identical clip plugs at both ends.

I found that the phone did not ring, and also that the answering machine did not pick up - it had worked at first, but then stopped.

I went back to the Vtech box, which contains a phone connector line that appears identical to the one I already had, except that it seems to have just two wires in the plug. When I plugged in that line (that came with the phone), it worked.

Whether it will still work tomorrow is another question.
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Solution #12

posted on Jan 27, 2008
Not Rated)

stanno

Rank: Guide 
Rating: 100%, 1 votes
also ive heard it said that if there are too many phones in your house it may cause this problem    try disconnecting some of them and see if this works
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24 Other Users Have The Same Problem - Continued

Comment by ala6161, posted on Nov 17, 2008

THE PHONES DO NOT RING, BUT WE ARE ABLE TO RETRIEVE MESSAGES. THE SCREEN SHOWS INITIALISING WHICH IS SPELLED INCORRECTLY.

Comment by drburd01, posted on Aug 07, 2008

You can call in to my number and there is no indication on my end that a call is coming in. I can get a dial tone and call out all day long.

Comment by norsedog, posted on Jul 18, 2008

Neither of my two phones rings with incoming calls, and the answering machine doesn't work either. I went through every page of the instruction booklet and changed settings but nothing will get the phones to ring or the machine to answer. I think the base unit is broken. I am very disappointed with this $80 product!

Comment by Guest, posted on Jun 19, 2008

My fixed phones do not ring when someone calls and my answering machine does not pick up since about 10 AM this morning. I can call out and receive incoming calls (I used my cell phone to check this) but none of my phones ring (i have 3 phones in the house). My DSL works.
Thanks.

Comment by Guest, posted on Jun 16, 2008

My phone only shows who is calling but it doesnt ring. We called customer service but they didnt do much either so if someone could please help

Comment by Amy2295, posted on Jun 10, 2008

My phone only shows who is calling but it doesnt ring. We called customer service but they didnt do much either so if someone could please help

Comment by suzanneku, posted on May 12, 2008

I cannot get the phone to ring I see the flash light up and that's the only way I know some one is calling. I am using a digital line from TW cable but handset locator works fine. it rings the handset.

Comment by maryfl, posted on May 12, 2008

it show that the ringer is off but can't find how to put ringer back on? Seems to have amind of it's own. I am not impressed with this phone at all. Thanks.

Comment by sndiaz, posted on May 10, 2008

I've re-set the handset back to default settings. The base is not set to "Do not Disturb" but the phone still won't ring. The caller (me from my cell phone to test) can hear the phone ringing but it actually isn't...WHAT the Heck!?!

Comment by lil_babey_c, posted on Apr 07, 2008

My 2.4 GHz model no. 21018GE3-A phone keeps saying do not disturb and so the ringer is not working and i've looked through the menu and checked the ringer i just need help if anyone knows.

Comment by Guest, posted on Mar 27, 2008

I have checked all the ring settings: Volume, Tone and nothing seems to work. The phone works fine but I just can't get it to ring.

Comment by Intertel GLX, posted on Mar 19, 2008

Inter-Tel Intertel GLX Executive Phone stopped ringing when electricity went out. System reset without the ring.

Comment by MarcCohen, posted on Feb 27, 2008

My Panasonic KX TG2382B phone used to ring and now it doesn't. The handset says the ringer is off and I can't figure out how to turn the ringer on.

Comment by Guest, posted on Jan 17, 2008

KX-TGA560B... We bought a set of 4 handsets with one base unit. Phones 2, 3 and 4 ring very quietly even with the ringer volume set to highest. I have read the manual looking for a troubleshooting tip. No suggestions are available in the manual. The panasonic website has nothing more to offer other than to refer you to a business that can do repairs on their phones. The phones ring so quietly that you cannot hear them at all if there is any other noise in the room, even if you are holding the phone in your hand. Phone number 1 usually sits in the base unit and it still rings loudly. This sounds like a manufacturer defect. Will try taking apart one of the phones to see if I can find a problem.

Comment by Guest, posted on Dec 09, 2007

phone works but has stopped ringing

Comment by Gatjohn, posted on Dec 08, 2007

My GE 28112EE2-A has also suddenly stopped ringing when a call comes in.Everthing else works. Need help

John

Comment by fulanodetal, posted on Dec 05, 2007

My GE 900 MHz Cordless Phone was working fine, from one day to another it stoped ringing. When I press the keys the sounds of them can be heard, but not the ring of a call.

Comment by Guest, posted on Nov 30, 2007

My vtech i5871 has same problem.

Comment by Guest, posted on Nov 12, 2007

dont know what can be changed

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