Question about Microsoft Zune 2nd Generation Digital Media Player

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Reseting my zune

How do i get my Microsoft - Zune 8GB to reset. i was listening to the radio and all of a sudden it turned off and screen went blank. couldnt hear anything and it doesnt power on. i tried powering it with usb and computer connection but dsnt seem to work... help...

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  • xxdonomar20x Sep 09, 2008

    thanks

  • jtenny Dec 31, 2008

    I turned my Zune off last night, and went to turn it on this morning. On my screen the Zune logo is up, and so is the progress bar but, even when i press the back button and hold it is not doing anything. What do it do?

  • jtenny Dec 31, 2008

    HI its me again i have tried resting it but noting is working. It will just not respond to anything. Any other idea's?

  • jtenny May 11, 2010

    how do i open my zune?



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Try to reset it. Press the back button (<-) and the up button ( above the Enter key) simultaneously. If this doesnt work, continue to press the back button with other directional buttons to see if this gives you a result.

Posted on Dec 31, 2008

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Sounds like a firmware error, try reinstalling the firmware in them.

Posted on Dec 31, 2008

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1 Answer

Zune won't respond


I would try a new battery. It's not unusual for a battery to die and become unchargeable. Try it anyway, it's a lot cheaper than taking it in for repair.

Apr 13, 2010 | Microsoft Zune JS8-00001 Digital Media...

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My Zune 4gb won't sync with my software and will not charge


Hi,

I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.

Jul 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

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120GB Zune wont turn on


Please try to hold Back, Center and Left at the same time to restore the zune,

Jun 02, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune 8gb will not play music


I fixed it by resetting the zune to reset hold down the back button while pushing the up button. It will restart and it didn't lose any of the songs.

Feb 03, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune won't turn on or charge


I have had A zune before the charger that comes with it only works for a few charges you will have to get a differant chager for it, it worked for me

Jan 04, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

30GB Zune Froze


all of the zunes 30gb in the world went dead last night go to zune support.com and request a repair they will be helping you soon .

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

30GB Zune Froze


A co-worker of mine may have found a solution. But it is risky, since you have to open your Zune. Since his Zune has already no warranty, he carefully opened it, unplugged the battery cable and waited a few seconds, plugged it again and restarted.

The device is now working! we're listening to it right now and the computer recognized it. It seems like a solution to me! (If you have no problems opening your Zune). there is this video and some others on youtube that can instruct you on opening your Zune: http://www.youtube.com/watch?v=TBL0lPBpC3I

I'm about to do it now. Good luck!

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1 Answer

Zune Froze, erased content, and wont sync with PC.


Yes. There are several solutions to this. Rather than retype them, you may want to check out the forums at www.zune.net or support.microsoft.com.

Most likely you'll have to remove the Zune software from the PC, re-install it, reset the Zune.... I think you get the picture.

May 20, 2008 | Microsoft Zune JS8-00001 Digital Media...

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