Question about VeriFone OMNI 3200 (P092-101-10) Printer

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No line error

When send out a settlement. I am getting a no line error. I have check connections and phone line. All appear to be in working order. I have reprogram the unit thru the service. Can the modem go bad. If so, is there a way to check it. If it is bad can it be repaired?

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  • VeriFone Master
  • 19,396 Answers

Yes the modem can be the problem. Try first to disconnect everything from power and see if this help.
To test the modem you need to connect to the computer.

Posted on Sep 09, 2008

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Sent a fax and report came back with result message"error 390" What does that mean? regards Lisa


Hi Lisa,
According to the HP manual, this error code is consistent with a communication error. in other words, the machine tried to send your fax, but could not get anywhere.
I would:
1. Turn off the printer, then turn it back on. send a test fax to another number, see if it works.
2. check where your phone line connects to the printer, and make sure the phone line is plugged in to the correct phone jack on the device. If it is, take it out, and put it back in. Test sending a fax again.
3. If this doesn't work, test your fax line. hook it up to a phone- see if you can hear a dial tone from it. If so, the line is active. If not, you may need to troubleshoot for a phone line problem, which your telephone provider can assist you with.
4. If the phone line is alright, but the printer still doesn't work- something could be internally wrong with the printer. Call HP for further support, and they will be able to assist you by getting it repaired.

Jul 16, 2010 | HP Photosmart Premium C309A All-In-One...

2 Answers

Faxing problem with HP Office Jet 7130 all-in-one


hi-
chances are you need to change the setting on you hp printer, i mean the fax settings for it and by the way have you tried reseating or unplugging the wire that connects from the wall to your hp office jet? try to unplug and replug it then try sending another fax, update me for any unusualities, thanks!!

May 20, 2008 | HP OfficeJet 7130C All-In-One InkJet...

1 Answer

I've tried to send a fax unsuccessfully. A message of "common error 386" appears. What does it mean?


The error code 386 indicates Unable to complete the handshake. Seems there is some conjection the phone line between you and the recipent's phone line
Try to send the fax at a different time when telephone line conditions have improved. You can have the telephone company check the telephone lines of both ends for any further interuptions.
Check the link bellow for a detailed resolution on error codes:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=1119598
Gerrit Jan

Nov 11, 2009 | HP LaserJet 3030 All-In-One Printer

1 Answer

I can't send a fax on my lexmark 5400. It gets to


Do you have or does the receiving party have a DIGITAL phone line?

ALL fax machines are ANALOG devices.

Jun 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

6 Answers

Using MagicJack for faxing; however, Brother MFC 290C is stating poor line condition - why? Also say's low ink Magenta - would that create this problem?


I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.

Jun 06, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Cannot get the machine to send a fax


check phone line, does dial tone sound when normal phone is connected to phone jack in wall.

Check that you have connected phone wire to right socket behind printer. Some models have 2 diffrent ports for phone line ...

Upgrade firmware.

May 04, 2009 | Office Equipment & Supplies

1 Answer

Our Epson Sylus CX9400Fax Series is not receiving or sending faxes. We have already done the phone call to India thing for 90 minutes. All settings were changed and tested. They are now back to factory...


Ok, here's a check list for you.
SENDING

Check the following:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • Make sure that your recipient's fax machine is turned on and working.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication, then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.



RECEIVING


Try the following if you can't receive a fax:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • To receive faxes automatically, make sure the Auto Answer light is turned on. To turn it on, press the Auto Answer/Space button.

    cp_display_142_er.gif



  • Make sure paper is loaded.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.

Mar 03, 2009 | Epson Stylus CX9400 Photo Printer

2 Answers

Difficulty sending a fax


Hello. Please make sure your telephone line is plugged into the correct outlet.

Most fax machines typically allow you to plug the line (the cord that goes from the fax machine to the wall jack) and and a telephone (the telephone connects to the fax machine).

In order to fax correctly, you must plug the line into the jack with a block (looks like a 'T') marked on it. Do not plug the line into the jack marked with a phone hand set marked on it.

http://gdlp01.c-wss.com/gds/0900002546/PIXMA_MP780_750_Easy_Setup_Instructions_EN.pdf

This shoulds in detail how to connect the line properly. For this printer the line cord must be plugged into the jack labelled "L"

http://gdlp01.c-wss.com/gds/0900002542/PIXMA_MP750_780_Quick_Start_Guide_EN.pdf
This will show you how to actually send the fax. On your PDF View select page 42.

Feb 26, 2009 | Canon PIXMA MP780 All-In-One InkJet...

2 Answers

Fax won't work with new digital/internet phone system


True. ALL fax machines are analog devices. Internet phone lines are DIGITAL.

There is no way to make it fax reliably.

Dec 29, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Fax does not receive or send


plz contact brother hotline of your country ( www.brother.com )because there are so many diffrent telephone standards which might affect a good working of the fax abillity.

Jan 31, 2008 | Brother MFC 420CN All-In-One InkJet...

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