Question about Webroot Spy Sweeper (spysweeper) for PC
Says 4 critical shields are OFF and my (?) is "vulnerable". Gives me an "Alert's" prompt but won't let me see what. Then won't start a sweep. Says something about "Options Progrms??" Since doing the update to 5.8.1, my spyware has been crazy and I do not understand the words on my error messages. this has been going on since Aug 31. I have tried since Tues., Sept to speak to someone in teck support to no avail. I have had my phone on speaker waiting for a response for over 9 hours since last Tues. Today I received an error message that they could not locate valid definitons file--go to options panel. I did and downloaded the definitions file and then got the same error messsage. I also am getting a message that I have 4 acute errors. Also they tell me to do a full sweep and then I get a message that it was already done or my computer freezes. I am very aware that I am not a teck person but I have been a able to use my computer for my own needs until this problem that has me very frustrated. Please help
Get ssccleaner.exe from thier website, and uninstall current version of spysweeper. then reinstall latest version from their website. this will cure the problem
Posted on Sep 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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