I got a new laptop and since then, can't get the mouse to work. I push the button on the USB, then on the mouse and they appear to not talk to each other. I've pulled and replaced the batteries, tried different USB ports, looked for software, and nothing, still can't get them to talk to each other. Any suggestions? Thanks!
It may be that the mouse is turned off. Try pushing the inset button on the back and the scroll dial at the same time. This turns the mouse on or off and saves battery life. Then push the inset button on the back and the USB receiver button on the end at the same time and it should connect yout to the computer.
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plug in the receiver in a USB port. The mouse will have a button to push to synch to the USB adaptor.. Once it find it, Wilndows will install drivers and then good to go.. It will most likely show as a HID device when you are all done.. be sure you have good batteries when you do that.
Take the battery(ies) out of the mouse. Move the controller to another USB port. Put the battery(ies) back in the mouse. It should connect. If not, Logitech has override procedures listed on their site. I can't tell you which one to use. You didn't list the mouse model.
1.Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries.
2.Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.
3.Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily pushable by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.
4.Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without not working very well is about 9 feet (2.7 meters), so keep that in mind.
5.Test your new mouse.
* If you plugged into the mouse port, restart your computer manually. * If you plugged it into the USB port you may begin using it. * When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.
If its a logitech look at the model number of the mouse your using go to logitech.com support type in your model number and download the logitech software for your specific os and mouse. You'll notice a big difference compared to just having the drivers installed.
Somewhere on the bottom of the mouse there is a small button, about the size of a ballpoint pen's ink tip. You need to push this in, and push in the corresponding nub on the wireless unit, until they work together. Once you have them in synch, the mouse should work just fine.
Make certain that your batteries - on both units - are brandy new and in full chagre.
Perhaps mouse will operate correctly if:
1.- Install a fresh new battery
2.- Push down connecting buttons in mouse and receiver
3.- Plug in receiver in USB port
4.- Take off battery
5.- Push down the small button that protrudes where the receiver is placed at the bottom of the mouse.
6.- Release the button simultaneusly when installing back the battery
The mouse should be Plug and Play. Did you install the drivers before plugging the mouse's receiver in? The PC has to have the drivers first in order to take advantage of the Plug and Play capability. If you plugged the mouse's receiver in before installing the drivers, unplug the mouse receiver, uninstall the driver, reboot your PC, reinstall the driver, then plug the receiver in and you should be fine.
Otherwise, press the Connect button on the receiver first, and then the Connect button on the mouse, and that should establish the connection. You don't need to disable your touch pad in order to use the mouse.
This mouse needs to be synched up with its base. Press the button on the base, then press the button on the bottom of the mouse. After this, when the light flashes on the base, it is synched and should work again.