Question about Microsoft Xbox 360 Console

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2 red rings

What happens if the heat sink gets scratch from the bottom???

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  • munaadeel Sep 09, 2008

    got 3 red light rings..picture wont come on

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I suggest you to try DIY Guide that wil explain solving the 2 flashing red lights along with some other common problems of Xbox like Disc Read Error, No Video Problem and most famous RROD. Even a novice can solve the problem with the help of step by step process given at the guide. I think it's worth trying. If you try this method, you won't have to wait for 3-4 weeks and you can enjoy your gaming experience within 2 hours, once you try this guide.

Posted on Mar 13, 2009

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Nothing happens if it gets scratched mine is scratched
only if it gets dinted then it will play up whats wrong with yours do u need help with it let me now

Posted on Sep 09, 2008

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1 Answer

I get the full red ring on my Xbox only when I play the FIFA 11 demo I've recently downloaded, it doesn't happen every time, only sometimes when I have just started the console up. The screen freezes when...


HI the problem is with the console and not the game the chances are it is starting to over heat but do the following first.
1 check the air vents and make sure their free from any dust.
2 leave the console off for at least an hour.
3 make sure your console is not being used whilst its on carpet as this will cause it to over heat really fast
4 make sure its not on top of anything else such as dvd or sky box as this to will cause it to over heat
5 make sure its not in a confined space it needs to get air circulating around it

now if the red light keeps coming on then the chances are pretty soon you will get the dreaded red ring of death all the time and you wont be able to use the xbox at all.

check the warranty sticker on the back if the console is less then 3 years old then you can contact microsoft via their xbox site and get it exchanged for a refurbished one you wont need a receipt as the sticker on the back of the console will have a date on it so check this first

also if the warranty sticker is still in place behind the front cover then they will exchange it for you but if the console has been opened up then they wont even touch it.

if the warranty is out on your console then the only option is for you to get it repaired.
now the problem is when microsoft built these they used cheap metal x clamps and these hold the heat sinks onto the gpu and cpu chip to prevent it from over heating they also used cheap heat sink paste and what then happens is over time the x clamps dont keep pressure on the cpu and gpu chips so this then causes it to lose its cooling power as the hear sink is not pressing on the chips hard enough.
so what you need to get done is get the xclamps taken off and the cpu and gpu chips cleaned to look like new and also the bottom of the heat sinks then new heat sink paste will need putting on top of the cpu and gpu chip then a more secure way of holding the heat sinks onto the cpu and gpu chip is needed, now its not easy to do so if you have never done anything like this before then its best leave it to someone who knows as its a nightmare just getting the case off let alone making sure you put the heat sinks back on level.

now i do this repair for about 25 quid plus parts which usually the total is no less than 30 quid and i only charge the labour if the xbox is fully working after the repair so if your not doing the job yourself you will need to shop around and get the best price you can do.

how ever their is no guarantee the repair will solve the problem as the cpu and gpu chip could have got that hot that it has damaged the solder that holds it onto the circuit board now out of every 10 i do only 2 will not be repairable so the odds are pretty good on getting it fixed, the repair takes a few hours and normally solves the problem then most people never have any more problems.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 18, 2010 | Microsoft Xbox 360 Console

2 Answers

3 of 4 rings were red, now no lights at all


ok the three red rings was lit to notify you that your board, cpu and gpu have experienced a significant source of heat. So much in fact you really should bring it to a repair shop. I see these at least 4-5 times a day your 360 needs to be disassembled and the heat sinks removed this will allow you access to the cpu and gpu both sides of the board need to be heated with a equal amount of heat to heat up the solder and reseat both chips.

Mar 29, 2010 | Microsoft Xbox 360 Console

1 Answer

Red ring of death and freezing


How many segments show in the RROD? It may be that the unit is overheating. You can open the case and remove the shielding until the heat sink (large aluminum fins) is visible. The outer case opens much like a clamshell once the case screws and gray plastic end pieces are removed. There is one not-so-obvious case screw through the middle from the bottom which makes the inner components hard to access. Take your time and do not force anything. If the heat sink is dusty, blow it off with compressed air or dust-off and reassemble. This will probably stop the freezing. It is advisable to keep the unit is a cool, dust and smoke-free environment if possible to prevent this problem in the future.

Nov 17, 2009 | Microsoft Xbox 360 Console

1 Answer

1 red light on xbox tv says e74


This happens a lot which is then i followed by the 3 red rings(red rings of death). is what you need to do is open your'e console, their are help video's on U tube for this. Once your console is open and you have the mother board taken out you need to remove the heat sinks which are on top of the chips. just un-snap the x clamps (on the bottom of the motherboard) and take off the heat sinks. unscrew the tabs on the bottom of the heats sinks and take them out. now take one of the heat sinks to a hardware store and find 8 screws about an inch long that screw into the heat sinks, also buy 16 plastic washers and 8 metal washers that fit onto the screws.also try to find a BUTANE Torch this will save you from the expensive heatguns and work just as good. the last thing you need is Arctic Silver 5 which can be found for 5 bucks on ebay. now once you have this you need to lay your motherboard on a flat inflammable area. light the torch and make shure it is on the LOWEST setting and that the flame is about 3/4 inch long and make a sort on hissing sound. make shure the top of the chips are cleaned with a paper towel of the paste. start with the torch about 3 inches over a chip and keep it moving with a sweeping motion after about 30 seconds start to get close but not to close about an inch an a half away and keep making sweeping and circular movements for about 2 min. do not get to close. now move to the next chip and do the same thing. now after ur done with the chips move the torch away about 3inches and keep heat on both chips for another minute and let them cool for a total of 10 to 15 minutes. once they are cool to the touch clean off the metal parts of the chips with alcohol (I prefer acetone too) make shure they have a mirror like finish and put a very little glob of the arctic silver on the metal chips and evenly flaten it out till it covers them evenly, make sure to apply enough! ( i used the side of a allen wrench, its less messy). now on the bottom of both heat sinks, clean them off with acetone or alcohol and scrub them very firmly to get off the grime from the paste. now put one plastic washer on each screw and insert them through the bottom of the holes surrounding the chips flip the mother board over and put the other 8 plastic washers on the screws and on top of these put on the 8 metal washers. then put the heat sinks on and tighten them down. once you put the mother board in the metal casing, plug it in(dont fully assemble it yet) now test out your xbox by pressing the little button on the ring of lights board and let it boot up a usual. If it works then ur done, but if 3 red lights start blinking or two red light start blinking you need to adjust the 8 screws. through the 8 holes in the bottom of the metal casing stick a small screwdriver in there and make sure they are all snug but not to tight and then loosin each one about an 1/8 of a turn till there just a little loose. keep testing and adjusting the screws till it boots up with the green lights.
THIS WILL REPAIR 3RED LIGHTS,FREEZING,NO VIDEO, 2 red LIGHTS. in most cases 1 RED LIGHT will be fixed

GO TO A HARDWARE STORE FIND THE FOLLOWING THINGS IF YOU DONT HAVE THEM
16 plastic washers
8 metal washers(make sure all the washers fit snugly around the screws and are very thin)
8 screws about an inch long that fit heat sinks
Butane blow torch, just a small one will do
small torx wrench kit. big and small flat and phillips head screwdrivers

Mar 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Red Ring


there are many solutions to this problem, it being one of the most talked about problem in gaming. why it happens is because the heat sink is to small on the motherboard. why? to fit the dvd drive. so, the best solutions is to take the hard drive off, and send it out to microsoft to fix this. that is what i recomend. it should take about 1 to 2 weeks to get it back

Mar 01, 2009 | Microsoft Xbox 360 Console

1 Answer

I just bought an xbox 360 and at first it worked fine, but now since i got registered online it locks up when i try to plan games...especially when playing grand theft auto 1v...the screen just locks up...


This happens a lot which is then i followed by the 3 red rings(red rings of death). is what you need to do is open your'e console, their are help video's on U tube for this. Once your is console open and you have the mother board taken out you need to remove the heat sinks which are on top of the chips. just un-snap the x clamps (on the bottom of the motherboard) and take off the heat sinks. unscrew the tabs on the bottom of the heats sinks and take them out. now take one of the heat sinks to a hardware store and find 8 screws about an inch long that screw into the heat sinks, also buy 16 plastic washers and 8 metal washers that fit onto the screws.also trey to find a BUTANE Torch this will save you from the expensive heat guns and work just as good. the last thing you need is Arctic Silver 5 which can be found for 5 bucks on eBay. now once you have this you need to lay your motherboard on a flat inflammable area. light the torch and make sure it is on the LOWEST setting and that the flame is about 3/4 inch long and make a sort on hissing sound. make shure the top of the chips are cleaned with a paper towel of the paste. start with the torch about 3 inches over a chip and keep it moving with a sweeping motion after about 30 seconds start to get close but not to close about an inch an a half away and keep making sweeping and circular movements for about 2 min. do not get to close. now move to the next chip and do the same thing. now after ur done with the chips move the torch away about 3inches and keep heat on both chips for another minute and let them cool for a total of 10 to 15 minutes. once they are cool to the touch clean off the metal parts of the chips with alcohol (I preffer acitone too) make shure they have a mirror like finish and put a very little glob of the artic silver on the metal chips and evenly flaten it out till it covers them evenly, make shure to apply enough! ( i used the side of a allen wrench, its less messy). now on the bottom of both heat sinks, clean them off with acitone or alcohol and scrub them very firmly to get off the grime from the paste. now put one plastic washer on each screw and insert them through the bottom of the holes surrounding the chips flip the mother board over and put the other 8 plastic washers on the screws and on top of these put on the 8 metal washers. then put the heat sinks on and tighten them down. once you put the mother board in the metal casing, plug it in(dont fully essmble it yet) now test out your xbox by pressing the little button on the ring of lights board and let it boot up a usual. If it works then ur done, but if 3 red lights start blinking or two red light start blinking you need to adjust the 8 screws. through the 8 holes in the bottom of the metal casing stick a small screwdriver in there and make shure they are all snug but not to tight and then loosin each one about an 1/8 of a turn till there just a little loose. keep testing and adjusting the screws till it boots up with the green lights.
THIS WILL REPAIR 3RED LIGHTS,FREEZING,NO VIDEO, 2 red LIGHTS. in most cases 1 RED LIGHT will be fixed

GO TO A HAREWARE STORE FIND THE FOLLOWING THINGS IF YOU DONT HAVE THEM
16 platic washers
8 metal washers(make shure all the washers fit snuggly around the screws and are very thin)
8 screws about an inch long that fit heat sinks
Butane blow torch, just a small one will do
small torx wrench kit. big and small flat and phillips head screwdrivers

Feb 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Graphics messing up, locking up at load screens


This happens a lot which is then i followed by the 3 red rings(red rings of death). is what you need to do is open your'e console, their are help video's on U tube for this. Once your is console open and you have the mother board taken out you need to remove the heat sinks which are on top of the chips. just un-snap the x clamps (on the bottom of the motherboard) and take off the heat sinks. unscrew the tabs on the bottom of the heats sinks and take them out. now take one of the heat sinks to a hardware store and find 8 screws about an inch long that screw into the heat sinks, also buy 16 plastic washers and 8 metal washers that fit onto the screws.also trey to find a BUTANE Torch this will save you from the expensive heatguns and work just as good. the last thing you need is Artic Silver 5 which can be found for 5 bucks on ebay. now once you have this you need to lay your motherboard on a flat imflammable area. light the torch and make shure it is on the LOWEST setting and that the flame is about 3/4 inch long and make a sort on hissing sound. make shure the top ofthe chips are cleaned with a paper towl of the paste. start with the torch about 3 inches over a chip and keep it moving with a sweeping motion after about 30 seconds start to get close but not to close about an inch an a half away and keep making sweeping and circular movements for about 2 min. do not get to close. now move to the next chip and do the same thing. now after ur done with the chips move the torch away about 3inches and keep heat on both chips for another minute and let them cool for a total of 10 to 15 minutes. once they are cool to the touch clean off the metal parts of the chips with alcohol (I preffer acitone too) make shure they have a mirror like finish and put a very little glob of the artic silver on the metal chips and evenly flaten it out till it covers them evenly, make shure to apply enough! ( i used the side of a allen wrench, its less messy). now on the bottom of both heat sinks, clean them off with acitone or alcohol and scrub them very firmly to get off the grime from the paste. now put one plastic washer on each screw and insert them through the bottom of the holes surrounding the chips flip the mother board over and put the other 8 plastic washers on the screws and on top of these put on the 8 metal washers. then put the heat sinks on and tighten them down. once you put the mother board in the metal casing, plug it in(dont fully essmble it yet) now test out your xbox by pressing the little button on the ring of lights board and let it boot up a usual. If it works then ur done, but if 3 red lights start blinking or two red light start blinking you need to ajust the 8 screws. through the 8 holes in the bottom of the metal casing stick a small srewdriver in there and make shure they are all snug but not to tight and then loosin each one about an 1/8 of a turn till there just a little loose. keep testing and adjusting the screws till it boots up with the green lights.
THIS WILL REPAIR 3RED LIGHTS,FREEZING,NO VIDEO, 2 red LIGHTS. in most cases 1 RED LIGHT will be fixed

GO TO A HARDWARE STORE FIND THE FOLLOWING THINGS IF YOU DONT HAVE THEM
16 platic washers
8 metal washers(make shure all the washers fit snuggly around the screws and are very thin)
8 screws about an inch long that fit heat sinks
Butane blow torch, just a small one will do
small torx wrench kit. big and small flat and phillips head screwdrivers

Feb 21, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 beeps then freezes to random screens


This happens a lot which is then i followed by the 3 red rings(red rings of death). is what you need to do is open your'e console, their are help video's on U tube for this. Once your is console open and you have the mother board taken out you need to remove the heat sinks which are on top of the chips. just un-snap the x clamps (on the bottom of the motherboard) and take off the heat sinks. unscrew the tabs on the bottom of the heats sinks and take them out. now take one of the heat sinks to a hardware store and find 8 screws about an inch long that screw into the heat sinks, also buy 16 plastic washers and 8 metal washers that fit onto the screws.also trey to find a BUTANE Torch this will save you from the expensive heatguns and work just as good. the last thing you need is Artic Silver 5 which can be found for 5 bucks on ebay. now once you have this you need to lay your motherboard on a flat imflammable area. light the torch and make shure it is on the LOWEST setting and that the flame is about 3/4 inch long and make a sort on hissing sound. make shure the top ofthe chips are cleaned with a paper towl of the paste. start with the torch about 3 inches over a chip and keep it moving with a sweeping motion after about 30 seconds start to get close but not to close about an inch an a half away and keep making sweeping and circular movements for about 2 min. do not get to close. now move to the next chip and do the same thing. now after ur done with the chips move the torch away about 3inches and keep heat on both chips for another minute and let them cool for a total of 10 to 15 minutes. once they are cool to the touch clean off the metal parts of the chips with alcohol (I preffer acitone too) make shure they have a mirror like finish and put a very little glob of the artic silver on the metal chips and evenly flaten it out till it covers them evenly, make shure to apply enough! ( i used the side of a allen wrench, its less messy). now on the bottom of both heat sinks, clean them off with acitone or alcohol and scrub them very firmly to get off the grime from the paste. now put one plastic washer on each screw and insert them through the bottom of the holes surrounding the chips flip the mother board over and put the other 8 plastic washers on the screws and on top of these put on the 8 metal washers. then put the heat sinks on and tighten them down. once you put the mother board in the metal casing, plug it in(dont fully essmble it yet) now test out your xbox by pressing the little button on the ring of lights board and let it boot up a usual. If it works then ur done, but if 3 red lights start blinking or two red light start blinking you need to ajust the 8 screws. through the 8 holes in the bottom of the metal casing stick a small srewdriver in there and make shure they are all snug but not to tight and then loosin each one about an 1/8 of a turn till there just a little loose. keep testing and adjusting the screws till it boots up with the green lights.
THIS WILL REPAIR 3RED LIGHTS,FREEZING,NO VIDEO, 2 red LIGHTS. in most cases 1 RED LIGHT will be fixed

GO TO A HAREWARE STORE FIND THE FOLLOWING THINGS IF YOU DONT HAVE THEM
16 platic washers
8 metal washers(make shure all the washers fit snuggly around the screws and are very thin)
8 screws about an inch long that fit heat sinks
Butane blow torch, just a small one will do
small torx wrench kit. big and small flat and phillips head screwdrivers

Feb 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Power on but no red lights. No picture on the monitor, no problem with monitor tried xbox on another monitor same problem just shows that monitor is in gaming mode.


This happens a lot which is then i followed by the 3 red rings(red rings of death). is what you need to do is open your'e console, their are help video's on U tube for this. Once your is console open and you have the mother board taken out you need to remove the heat sinks which are on top of the chips. just un-snap the x clamps (on the bottom of the motherboard) and take off the heat sinks. unscrew the tabs on the bottom of the heats sinks and take them out. now take one of the heat sinks to a hardware store and find 8 screws about an inch long that screw into the heat sinks, also buy 16 plastic washers and 8 metal washers that fit onto the screws.also trey to find a BUTANE Torch this will save you from the expensive heat guns and work just as good. the last thing you need is Arctic Silver 5 which can be found for 5 bucks on eBay. now once you have this you need to lay your motherboard on a flat inflammable area. light the torch and make sure it is on the LOWEST setting and that the flame is about 3/4 inch long and make a sort on hissing sound. make shure the top of the chips are cleaned with a paper towel of the paste. start with the torch about 3 inches over a chip and keep it moving with a sweeping motion after about 30 seconds start to get close but not to close about an inch an a half away and keep making sweeping and circular movements for about 2 min. do not get to close. now move to the next chip and do the same thing. now after ur done with the chips move the torch away about 3inches and keep heat on both chips for another minute and let them cool for a total of 10 to 15 minutes. once they are cool to the touch clean off the metal parts of the chips with alcohol (I preffer acitone too) make shure they have a mirror like finish and put a very little glob of the artic silver on the metal chips and evenly flaten it out till it covers them evenly, make shure to apply enough! ( i used the side of a allen wrench, its less messy). now on the bottom of both heat sinks, clean them off with acitone or alcohol and scrub them very firmly to get off the grime from the paste. now put one plastic washer on each screw and insert them through the bottom of the holes surrounding the chips flip the mother board over and put the other 8 plastic washers on the screws and on top of these put on the 8 metal washers. then put the heat sinks on and tighten them down. once you put the mother board in the metal casing, plug it in(dont fully essmble it yet) now test out your xbox by pressing the little button on the ring of lights board and let it boot up a usual. If it works then ur done, but if 3 red lights start blinking or two red light start blinking you need to adjust the 8 screws. through the 8 holes in the bottom of the metal casing stick a small screwdriver in there and make shure they are all snug but not to tight and then loosin each one about an 1/8 of a turn till there just a little loose. keep testing and adjusting the screws till it boots up with the green lights.
THIS WILL REPAIR 3RED LIGHTS,FREEZING,NO VIDEO, 2 red LIGHTS. in most cases 1 RED LIGHT will be fixed

GO TO A HAREWARE STORE FIND THE FOLLOWING THINGS IF YOU DONT HAVE THEM
16 platic washers
8 metal washers(make shure all the washers fit snuggly around the screws and are very thin)
8 screws about an inch long that fit heat sinks
Butane blow torch, just a small one will do
small torx wrench kit. big and small flat and phillips head screwdrivers

Feb 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Red lights games wont load


Hi calleyne

Im going to take a huge guess here and say your problem resides with the xbox360 and the three red lights on the ring of light around the power button,

ok there are 2 options you can take,

one, you can call Microsoft for a repair box, the good thing about it is now they will still repair it if its out of warranty, the bad part about it is they charge $100 and it can take some time before you get another 360 from them,

two, you can open the xbox360 yourself and see whats wrong on the inside, **note that even if you do this you can still do option one** the main things you can check are the processor, heat sinks, the disk drives, and the gpu and the heat sink on top of it, i found that what was causing my first xbox360 to get the red ring was the heat sink over the processor was touching and was causing it to get super hot, but really all you should have to do is lift the heat sink off the processor and put some liquid coolant like you would on a pc and place it back, thats what i did at least.

Hope that helps ^-^

Jul 29, 2008 | Video Game Consoles

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