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It is like that on the bottom, of my own door of my oven.
Since new! On the older oven I had, you lifted the door and it's hinges up and out and the door came off to make the old way of cleaning the oven easier - when you put it back on, the door would pull up tight on all sides - new ones' seem to have a gap
Take out the drawer. Lift it out. Make sure nothing is in the tracks. Take everything out of the drawer. Put it back and watch the tracks. If it closes properly you've over loaded it, otherwise you have bad tracks.
Door needs to be closed in cook mode to work. You sure you put the switch in the right way up? Also you could have a dodgy door switch as the cook/cool switch and the door switch operate as a two-way circuit.
It might be because when the door was completely removed ( which they do rather easily for repairs and moving) it wasn't put back properly.
I would suggest you remove the oven door and re install.
You do not remove any screws or anything like that to remove the oven doors.
When you have the oven door open squeeze each hinge and shift then both outwards it will release the door from the hinge, the hinge stays on but the door will slide off the hindge. Afterwards check the alignment and reinstall the oven door