Getting manuals are pretty easy at www.avaya.com.
Wander into your back room and look at the white or gray cabinet for the phone system. In the center of the cabinet, or the flat pack unit mounted on the wall will be a Partner phone system. The processor card is in the center and it has numbers on it, ie (ACS 3.0/Partner II, or something).
That's the manual you need. Search for Partner ACS and you will be overwhelmed with choices.
Good Luck.
Carl
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