Question about Black & Decker Food Processors

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Food Processor I am the manager of a group home for disabled adults. We bought a B & D Food Processor "Power Pro II about 3 months ago. I am required to send the receipts to our fiscal office, which I did (not thinking I would need a copy). We were using the food processor last week and all of a sudden we smelled smoke. Something in it started burning. So we unplugged it and won't use it again. Is there any way, I can get a new one even though I dont have the receipt.? (Prior to this the plastic 10 cup container broke (a piece broke off of the top portion) but it wasnt so bad that we were going to replace it.....I thought B & D was an outstanding company but this makes me question it. Can you help me? Thank you, Carolyn Anderson Manager for a group home for: Aspire of WNY (formerly United Cerebral Palsy)

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  • cjanders Sep 10, 2008

    This problem can't be fixed. It started burning. We would like a new one if possible or a coupon for money off on another one since we have only had it a short time.

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You need to buy something like a Magimix, these have induction motors and a lot less problems look at http://www.magimix-spares.co.uk/which_processor.asp for more information , if you buy something like a magimix you get a 12 year motor guarantee and 3 years on parts.

Posted on Sep 13, 2008

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Posted on Jan 02, 2017

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Fixya.com does not sell any replacement parts for anything. It is a web site for questions and answers on how to repair things, but does not sell anything.

I see that Black & Decker manufactures the Power Pro II food processor. I suggest you visit this Black & Decker Find Parts web site to help you find the right part for your food processor:
http://www.blackanddecker.com/support/find-parts
(Copy the web address above and paste it into the address box of your browser.)

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