Question about InSTEP 10K Ultimate Double 11-KA285 Jogger

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DUO CRUISER REPLACEMENT PARTS

I HAVE A IN STEP DOU CRUISER THAT NEEDS A NEW FRONT WHEEL AND POSSIBLY TIRE. TIRE SIZE IS 8 1/2 X 1.75. THE WHEEL IS BROKE. PLEASE HELP!!!!!!!!! I DONT THINK THE PRODUCT DESCRIPTION BELOW IS ACCURATE. THOSE WERE MY ONLY OPTIONS. ITS AN IN STEP DUO CRUISER.
THANKS,
TRACY

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  • Anonymous Nov 02, 2008

    I have a similar problem with finding Duo Cruiser parts - or lack thereof. They stopped making this model, and a phone call to InStep revealed that they no longer stock parts for this trailer. I need one of the 16" plastic wheels, as mine is warped and will no longer hold a tyre on it.

  • lilmizzj21 Nov 05, 2008

    Same here, I am looking for a replacement wheel as well. The rim part of the tire is bent and I am having problems locating a replacement wheel. I have been told by many bike shops it cannot be fixed and I will need to contact Instep. That was an unsuccessful call. Seems like this is a common problem!!

  • Anonymous Mar 21, 2009

    I also need a wheel. Instep was dismissive in helping me. I have to think there is one out there somewhere.

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4 Suggested Answers

  • 37 Answers

SOURCE: new wheel in instep duo stroller needed (BACK WHEEL)

I should go to he Pram Shop where you bought it from, if it has closed down go to a Mothercare Shop or similar Pram Shop. They will be able to get you the information you need.

Posted on Apr 08, 2009

  • 1 Answer

SOURCE: I got my duo cruiser from my brother,and I dont

bigbrad70 - I too had the very same problem. If your Duo cruiser has the spring hitch (a short 1.5 to 2 inch long spring mounted horizontaly in the frame just behind where it connets to the bike) then this is an easy fix. There are three parts needed. First looks something like a figure 8 with one large and one small hole. The second is a latch pin that goes through the first. The third is a washer with some tabs on one side. If you have these things then you have all the parts if not call the InStep customer service line
(800) 242-6110
Monday - Friday, 8am to 5pm (Central Standard Time)

And ask for the SA074 coupler.

If you do not have the spring hitch I think they have adifferent coupler but am not sure as mine has the spring hitch. As for the istallation just go to the InStep website and look up the owners manual for any of the older double bike trailers.

Hope this helps!

P.s. The coupler is back ordered until approximately June 28 but can be pre ordered (I am currently waiting for mine!)

Posted on Jun 11, 2009

ozark333
  • 396 Answers

SOURCE: InStep Duo Cruiser front wheel C clamp part needed.

Search eBay or Google it.

Posted on Apr 09, 2010

joeguest2
  • 2080 Answers

SOURCE: Where can I buy an

You can probably just get a standard 16 inch replacement inner tube or outer tire from any bike shop, both of which are usually pretty reasonably priced.

However, if you want the exact factory replacement parts then you can order them from the following link:


http://www.littletikes.com/consumerservice/ReplacementParts-detail.aspx?Product_ID=3322&


Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

I hope that was helpful to you, good luck.

If you choose to rate this solution using the Thumbs Up scale provided, I thank you very much for your time and consideration.

Joe.

Posted on Jun 06, 2011

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