i dropped my sony cyber-shot camera and the lense got pused in. everytime i turn it on all it is is a black screen that says "access". it makes werid noises and then after 10 minutes it says "turn the power off then on again" and i keep doing that but nothing happens.
-   I was taking pictures and having no problems turned it off and then on again to take some more pictures and keep getting the error Turn power off then on again when I do i just keep getting the same error...................-   bunwoofie
from sony support site "The error TURN THE POWER OFF AND ON AGAIN will be displayed if the lens assembly is not operating correctly. Ensure fresh batteries are installed or make sure they are fully charged and then try turning the camera off and then back on.
NOTE: If the error message still occurs, service may be required."
I think you can pass on checking the battery. obviously your lens mechanism is somewhat busted, and you'll have to get it repaired. I'm sorry theres nothing I can tell you which is DIY. Use your warranty if valid.
The lens element is damaged internally and needs to be replaced as an entire unit. The camera runs through a "self check" each time it is powered up and it is detecting an error in the lens. Ship this unit to Sony in Laredo, TX. The warranty may not apply if they see there is impact damage to the lens. The flat rate repair charge will not apply here either due to physical damage to the lens element. be sure to request an estimate before the work is performed. Hope this helps you, we see this problem all the time with digital cameras that have lenses which extend during operation.
Joe Weibel Custom Electronics (customelectronics.org)
Camera has worked fine until the last few times I've used it. Pictures are not clear and have a...
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Camera has worked fine until the last few times I've used it. Pictures are not clear and have a brownish/orange tint to them Pictures also are blurry It often looks like the picture was taken in not enough light and the people in the pictures were running or moving fast. This is not the case when the picture is taken
I change out the batteries between the rechargeable ones it came with and double A's. I can get it...
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I change out the batteries between the rechargeable ones it came with and double A's. I can get it to read the internal memory if I use the cord and connect it to my computer and select reformat. Even if it tells me that it is protected. The lens will not close even after you turn the power off or if you go to review. I tried different memory, changed batteries and read about trouble shooting. It worked perfectly before.