Question about Sony Cyber-Shot DSC-S90 Digital Camera

2 Answers

SONY i dropped my sony cyber-shot camera and the lense got pused in. everytime i turn it on all it is is a black screen that says "access". it makes werid noises and then after 10 minutes it says "turn the power off then on again" and i keep doing that but nothing happens.

Posted by on

  • bunwoofie Aug 29, 2008

    I was taking pictures and having no problems turned it off and then on again to take some more pictures and keep getting the error Turn power off then on again when I do i just keep getting the same error...................

×

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 80 Answers

The lens element is damaged internally and needs to be replaced as an entire unit. The camera runs through a "self check" each time it is powered up and it is detecting an error in the lens. Ship this unit to Sony in Laredo, TX. The warranty may not apply if they see there is impact damage to the lens. The flat rate repair charge will not apply here either due to physical damage to the lens element. be sure to request an estimate before the work is performed. Hope this helps you, we see this problem all the time with digital cameras that have lenses which extend during operation. Joe Weibel Custom Electronics (customelectronics.org)

Posted on Feb 13, 2007

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 513 Answers

From sony support site "The error TURN THE POWER OFF AND ON AGAIN will be displayed if the lens assembly is not operating correctly. Ensure fresh batteries are installed or make sure they are fully charged and then try turning the camera off and then back on. NOTE: If the error message still occurs, service may be required." I think you can pass on checking the battery. obviously your lens mechanism is somewhat busted, and you'll have to get it repaired. I'm sorry theres nothing I can tell you which is DIY. Use your warranty if valid. Good luck

Posted on Mar 20, 2006

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sony DSC-W55 Access Message - lenses going in & out automatically


Please remove the Battery from the Camera then reinsert it after two minutes. Make sure that the Battery is fully charged. if menu options are accessible on the Camera then reset it to the original factory settings. Please follow the steps that are mentioned below to reset the Camera to the original factory settings:

(i) Please turn ON the Camera.
(ii) Then use the control button on the Camera to the select the Setup (setting) option.
(iii) Next, select the Setup1 option then "initialize".

Performing the above mentioned steps will reset the Camera to the original factory settings. If the issue persists then service will be required.

Jul 13, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

My Sony Cyber-Shot DSC-W55 camera does not turn on properly. When I press the gallery button, everything runs smoothly. When I press the on button, the lens opens and closes several times, making a little...


Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jun 25, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony cyber shot dsc-n2


There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard foe a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inpect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on and your camera would be back to normal.

Good luck!!!!!!

May 14, 2009 | Sony Cyber-shot DSC-N2 Digital Camera

1 Answer

Sony Cyber-shot w120 digital camera won't pop lense out


Hi,

Your zoomunit is defective. Rotronica has replacements for this camera.
Or contact your Sony repaircenter.

Regards,

Rob NL

Apr 06, 2009 | Sony Cyber-shot DSC-W120 Digital Camera

1 Answer

Sony Cybershot


turn on
take hold of the end of the lense
gently twist and pull the lense you may hear it click but dont force it then turn on and off and this may solve your problem

Aug 05, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony Cyber -Shot


try gently pulling and twisting the end of the lense and i mean gentle dont pull till it pops than switch it off and on again and you problem should be solved

Jun 21, 2008 | Sony Cyber-shot DSC-W80 Digital Camera

2 Answers

Problems with Sony Cyber- Shot DSC-P73/P93 digital camera


Had similar problems with a DSC-P93 and found av clue to a solution on the internet: Change to new batteries, the original Sony Ni-Mh 2100 mAh seems to have gone really bad!

//Mats A

Oct 06, 2007 | Sony Cyber-Shot DSC-P73 Digital Camera

Not finding what you are looking for?
Sony Cyber-Shot DSC-S90 Digital Camera Logo

1,341 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

james laughton
james laughton

Level 3 Expert

2192 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

27839 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...