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Fax Canon L380S - Master reset button missing

I can send faxes, I even set on Fax Only, but I cannot receive faxes even if I am calling, I am hearing the fax signal but the fax cannot be received therefore I need to reset the fax. How cand I do the master reset?

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  • sandy6507 Sep 18, 2008

    Get fax out but cannot receive faxes, machine states stored in memory and change cartridge. a new cartridge has been installed and renders the same results as above

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Posted on Jan 13, 2010

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Unfortunately, the MFC-7420 doesn't have a physical lock switch. You need to turn off the all-in-one and wait for the unit to clear its memory. If the error recurs after you press the power button again, wait 30 minutes and try again. (Note: you will lose any faxes that are in memory. See the User Guide page 11-5 to save this information.) You can find the manual on the Brother support page for the MFC-7420: https://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC7420 . Click on the Manuals & Documents tab. Then click on the Manuals on our Online Solution Center for the English version of the manual. The direct link to the User Guide is currently: http://download.brother.com/welcome/doc000387/ALLFB_UsaEngUsr_B.pdf .

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My fax wont work in my ricoh aficio 1515 mf??


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Why won't the fax work? If it is giving you an error message, what is the message?

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