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Power cable kicked out of socket. What effects could this have on the computer and which utility window is used to identify and resolve the promlems.

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Other than lost data from what you were working on, modern PCs tend to suffer little damage from a sudden power loss.

What you might risk is some corruption to the hard drive, if it happened to be writing a file at the time.

Assuming you are running Windows of some sort, go to My Computer, right click on each Hard-drive in turn (there may only be the C: drive) select "Properties", then the Tools tab, and run the check-disk utility. That should identify any disk problems. If it finds anything then you may need to set it to fix them next time you re-start the system, and then reboot.

Posted on Sep 09, 2008

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Posted on Jan 02, 2017

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1 Answer

Printer won't print from my pc


IssueThe solutions in this document address the issue of print jobs getting stuck in the print queue . The following symptoms might also accompany this issue, and this document does address these other symptoms:
  • Printer won't print
  • Printer is offline
  • No response from product
Click the plus sign (c02200813.gif) next to your operating system for more information.Show all ' Hide allexpand_individual_default.pngMac OS X 10.4 and 10.5 expand_individual_default.pngMac OS X 10.6 and OS X 10.7 collapse_individual_default.pngWindows VistaFollow these steps for the Windows Vista operating system.c01733891.gifIMPORTANT: You must follow these solutions in the order presented to resolve the issue. note.pngNOTE:Some of the following solutions require you to restart the computer. Consider bookmarking this page on your Web browser, so that you can reference it after restarting the computer.Before you begin: Check the hardware If your HP product has any problems with the hardware, such as a paper jam or a carriage jam, incorrectly installed cartridges, or even low ink, it could appear that print jobs are getting stuck in the print queue. Following are some examples of hardware-related problems:c01733891.gif If you notice any of these issues, HP recommends searching for a document that is more specific to the hardware issue. For example, if you see blinking lights on your product, or there is an error message on the computer, search HP's Web site for the specific error message or blinking lights.

Otherwise, continue with the solutions in this document.Solution one: Download a tool to resolve the issue automatically c02699028.jpgHP designed a quick and easy tool that diagnoses and resolves many printing problems: The HP Print Diagnostic Utility. HP recommends that you download and install the Print Diagnostic Utility any time you need to troubleshoot a printing problem.
    expand_individual_default.pngc01647276.gif What does the Print Diagnostic Utility do?
Step one: Download and install the Print Diagnostic Utilitynote.pngNOTE:The HP Print Diagnostic Utility might not be available for all HP products, particularly older products. It is available for most products, however, and in most languages. This tool is available only for Windows operating systems. The tool is not available for Mac OS X operating systems.
  1. Click the following link to download the Print Diagnostic Utility. Link to toolFile sizec02207602.gif HP Print Diagnostic Utility 1.51M
  2. Make sure your computer meets the system requirements, and then click Download .
  3. When the Security Warning dialog box opens, choose one of the following methods to download the utility.
  4. When the Print Diagnostic Utility finishes installing, it automatically searches for installed printers, and then displays the list. Figure 21: Example tool with list of HP products installedc03162939.gif
Step two: Run the Print Diagnostic Utility
  1. Press the Power button (c01602202.gif ) to turn on the product, if it is not already on.
  2. From the Printer column in the Print Diagnostic Utility, select your HP product.
      expand_individual_default.pngc01647276.gif Product not in the list?
  3. Click Next . The Print Diagnostic Utility first checks whether the selected printer is the default, and offers the option to make it default.
  4. Click Fix Printing . The Print Diagnostic Utility checks the connection for your product and, if the connection fails, it offers options to help. Figure 22: Example failed connection c03162940.gif
  5. Then, the Print Diagnostic Utility diagnoses various printing problems, and then displays a list of results. The results will display either when an error is detected, or when the diagnosis is complete if there are no errors. Figure 23: Example Print Diagnostic Utility resultsc03162941.gif
Step three: Resolve diagnosed printing problems
  1. In the Print Diagnostic Utility results screen, look for items with a red X (c02073810.gif ) next to them. Items with green check marks (c02073811.gif ) are fine. Items with a green wrench (c03162942.gif ) were identified and fixed automatically by the tool.
    • If you see one or more red X (c02073810.gif ), continue with these steps.
    • If you see only green check marks (c02073811.gif ), the tool did not find any problems.
    • If you see green wrenches (c03162942.gif ), the utility identified an issue and corrected it automatically.
    • If you see any yellow exclamation points (c02073812.gif ), treat this as a warning. The suggested fix is optional.
  2. Click the item with the red X (c02073810.gif ) to select it, and then click Fix . The Print Diagnostic Utility automatically fixes the diagnosed issues, if possible, and displays results on the screen.
  3. When you have finished fixing all the diagnosed problems, click Test Print in the Print Diagnostic Utility. The product prints a test page.
    • If the test page prints successfully , you do not need to continue troubleshooting. You resolved the issue.
    • If the test page does not print , click Restart Computer in the Print Diagnostic Utility. After the computer restarts, try running the tool again.
    • If you are still experiencing printing issues , click one of the options presented in the Print Diagnostic Utility. You will be directed to support options tailored to your printer. Figure 24: Example of additional support optionsc03162164.gif
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution two: Restart the computer and check the print queueFollow these steps to resolve the issue manually if the tool did not resolve the issue.
  1. On the Windows taskbar, click the Windows icon (c01319360.gif ), click the Right Arrow button (c01850059.gif ), and then click Restart .
  2. After the computer restarts, double-click the printer icon (c01850060.gif ) in the lower right corner (the notification area) of the computer. The print queue opens.Figure 25: The printer icon in the notification areac01850061.gifc01647276.gifNo printer icon in the notification area?

    If you do not see the printer icon, click the Windows icon (c01319360.gif ), click Control Panel , click Printers , and then double-click the icon for your product (c01514371.gif ).
  • If there are no print jobs in the print queue , you resolved the issue and you do not need to continue troubleshooting.
  • If the print jobs remain in the print queue , continue to the next solution.
Solution three: Check the connection between the HP product and the computer (connectivity)A common cause of print jobs getting stuck in the print queue is the communication between your computer and your HP product (connectivity). First, select the type of connection your HP product uses, and then follow the steps. expand_individual_default.pngUSB expand_individual_default.pngWired (Ethernet) or wireless network Solution four: Check the print driver and the portIf you ever installed more than one HP product on the computer, the product might not be the default printer, or the wrong print driver might have been configured. Follow these steps to check the print driver configuration.
  1. On the Windows taskbar, click the Windows icon (c01319360.gif ), click Control Panel , and then click Printers . The Printers folder opens.
  2. Look for a green checkmark (c01850065.gif ) next to the product icon. This checkmark indicates which product is the default printer for Windows.Figure 36: Example of default printer iconc01670707.gif
    • If the wrong product is the default , right-click the icon for the correct product, click Set as Default Printer , and then continue to the next step.
    • If the correct product is the default , continue to the next step.
  3. Right-click the icon for your product, and then click Properties . The printer Properties window opens.
  4. Click the Ports tab.
  5. Look for your product under the Description column, and then view the Ports column to the left.
  6. Select your connection type to determine which port you should use.
  7. Look under the Printer column and make sure that the product listed matches your product. This indicates that the print driver is correct.If the port setting or the print driver is not correct, you must reinstall the HP software. See the instructions in this document to remove and reinstall the HP software.
  8. Restart the computer, and then try the print job again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution five: Determine whether the printer is paused or offline
  1. Return to the Printers folder that you opened earlier in this document.
  2. Right-click the name of the product, and then click Open .
  3. Click Printer .
  4. On the print queue menu bar, click Printer , and then look for the Pause Printing and Use Printer Offline items in the menu.
  5. Make sure that there is no checkmark next to either item. If a checkmark displays next to either item, click to clear it.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution six: Manually clear the print queueVideo of manually clearing the print queueThe following video demonstrates how to clear the print queue in Windows Vista and Windows 7. If you cannot see the video or to view the video in a different size, click here to view the video on YouTube.
  1. Return to the Printers folder that you opened earlier in this document.
  2. Right-click the name of the product, and then click Open .
  3. Click Printer , and then click Cancel All Documents .
  4. Click Yes to confirm the action.
  5. If documents remain in the print queue, restart the computer.
  6. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution seven: Restart the Print Spooler deviceVideo of restarting the Print Spooler devicenote.pngNOTE:The following instructions also work for Windows Vista.The following video demonstrates how to restart the Print Spooler in Windows 7. If you cannot see the video or to view the video in a different size, click here to view the video on YouTube.
  1. On the Windows taskbar, click the Windows icon (c01319360.gif ), click Control Panel , and then click Administrative Tools .
  2. Double-click Services .
  3. On the User Account Control window, click Continue .
  4. Click Print Spooler .
  5. Click Stop to stop the Print Spooler.
  6. Click Start to restart the Print Spooler.
  7. Click OK .
  8. Restart the computer.
  9. Try the print job again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution eight: Check the software programIf print jobs from one specific software program are getting stuck in the print queue, the issue might be with the software program or the print driver.
  1. Close the software program from which you are trying to print, and then open it again.
  2. Print a document from the software program.
  3. If the print job gets stuck in the print queue again, try printing a document from Notepad to determine whether the problem is with the program or the driver:
    1. Repeat the steps earlier in this document to manually clear the print queue.
    2. On the Windows taskbar, click the Windows icon (c01319360.gif ), click All Programs , click Accessories , and then click Notepad .
    3. Type a test message in Notepad.
    4. Click File , and then click Print .
    5. Select your HP product, and then click OK to print.
    If you can print the document from Notepad, but not from the software program, contact the software program manufacturer for assistance.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution nine: Remove and reinstall the HP softwareIf the previous solutions failed, follow these steps to remove and reinstall the product software.Step one: Remove the software
  1. Unplug the USB cable from the HP product.
  2. On the Windows taskbar, click the Windows icon (c01319360.gif ), and then click Control Panel . The Windows Control Panel opens.
  3. Under Programs , click Uninstall a Program . A list of programs installed on your computer opens.
  4. In the list of installed programs, click your HP product, and then click Uninstall/Change . The HP Uninstaller opens.
  5. Select Uninstall all HP products , and then click Next .
  6. Follow the on-screen instructions to complete the software removal.caution.pngCAUTION:If the uninstaller asks you to remove shared files, click No . Other programs that use these files might not work if you delete the files.
  7. Disconnect the product from the power source, and then restart the computer.
Step two: Reinstall the softwareAfter you complete the previous steps, you can reinstall the product software and drivers with one of the following methods:
  • Download from the Web: Right-click the following link, HP Software and Drivers , and then click Open in New Window , to download the latest software from the HP Web site. The software available on the HP Web site is usually more current than the software on the CD.
  • Software CD: Insert the software CD that shipped with your HP product into the computer, and then follow the on-screen instructions.
When you have reinstalled the software, try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution ten: Perform a power resetA power reset drains the power from the product and returns to the same settings after restarting. A power reset is a common troubleshooting step, and you can perform one for conditions like print jobs getting stuck in the queue.
  1. Press the Power button (c01602202.gif ) to turn on the product.
  2. With the product turned on , disconnect the power cord from the rear of the product.
  3. Unplug the power cord from the wall outlet.
  4. Wait at least 15 seconds.
  5. Plug the power cord back into the wall outlet.
  6. Reconnect the power cord to the rear of the product.
  7. If the product does not turn on by itself, press the Power button (c01602202.gif ) to turn it on.

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1 Answer

I have a v-epc-001 and when I turn it on it just shows wireless book and a progress bar with 'loading device drivers' underneath it...it never boots to windows


Few computer problems are more frustrating than a laptop that refuses to boot, as troubleshooting becomes infinitely more difficult when you are unable to get into the operating system. By understanding the common causes of laptop booting problems, you may be able to spare yourself the cost of paying an electronics store by resolving the issue on your own.
Laptop computer
Error Messages
If a laptop is unable to boot, there will usually be an error message giving you some idea of the problem's cause. Read this error message to know where to begin in the troubleshooting process. Some common error messages seen on laptop computers during the booting process include "NTLDR" messages, which deal with the operating system, and messages relating to the hard drive and the power supply.

Identifying a Software Issue
If a laptop has trouble booting and displays error messages generated by Windows, the cause is often a failed driver installation or other change that rendered the computer unstable. This type of issue can often be resolved by starting Windows in safe mode, then using the System Restore utility to roll the computer back to the previous configuration. If an external peripheral was recently added to your laptop, such as an external DVD drive, try booting the laptop with the device disconnected, then reconnecting it once Windows is fully loaded.

Identifying a Hardware Issue
Random booting issues on a laptop--those that seem to come and go with no explanation--are often caused by a problem with the hardware. Other symptoms of a possible hardware issue include a system that does not get past the POST screen (the initial monochrome screen displayed when the unit is turned on), or an error message containing the word SMART (this refers to an internal health monitoring system used by hard drives).

Identifying a Heat Issue
For all electronics, heat can be a killer. Heat-related issues can be caused by using the laptop in an unsafe way (such as by putting the laptop on a surface that blocks the air intake port), or by dust building up inside the cooling system. An unacceptable level of noise emanating from the cooling can generally signify that the cooling system needs to be cleaned in order to prevent a more serious issue. If a laptop has a booting problem that only tends to arise after the machine has been in use for extended periods, heat is likely to be the cause.

Prevention/Solution
Do not neglect your laptop's power supply. Laptop power supplies are often quite fragile, and are susceptible to damage from heat (exacerbated by being trapped under a desk or chair) as well as damage to the shielding surrounding the cable. Problems caused by a faulty power supply are often not instantaneous; it can take time for a power-related issue to become evident. To avoid booting problems that may be caused by a power issue, replace your laptop's power supply at the first sign of physical damage.

I hope you find it very helpful. Thank you.

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To resolve this you may need more virtual memory on your computer to complete the process effectively.

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I clicked the turn off computer and it it shut down, now it will not restart ?


Make sure all the plugs are well seated, especially the power plug for the computer and monitor, and the video cable between the computer and monitor. Also check the power strip the computer is plugged into to see if it's tripped.

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1 Answer

Can't delete document. printer won't print


Find and Fix Common Printer Problems Using HP Diagnostic Tools Review the following sections to learn about the diagnostic tools that HP offers, and then follow the links to learn how to download and install the tools. You can also use the following shortcuts to go to the section in this document that is related to your issue: HP Network Diagnostic Utility HP Print Diagnostic Utility HP Scan Diagnostic Utility HP Network Diagnostic Utility Network connectivity and communication is everything when it comes to networking your HP printer. The Network Diagnostic Utility provides help and information that is necessary to resolve network issues, including:
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  • Identifies security type and security key for your network
  • Identifies firewalls and supplies related help
Learn more!

Using the HP Network Diagnostic Utility (c02037530) (in English)

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1 Answer

PoweReadACValue error


Hello,
Probably it is cause due to power management system corruption
Try following steps
Perform a Clean Boot
If your computer is not starting normally, or if you receive errors when you start your computer that you cannot identify, you could consider performing a "clean boot." This operation starts the computer by using a minimal set of drivers and startup programs. This can help you troubleshoot the problem.
Method :Perform a Clean Boot
If your computer is not starting normally, or if you receive errors when you start your computer that you cannot identify, you could consider performing a "clean boot." This operation starts the computer by using a minimal set of drivers and startup programs. This can help you troubleshoot the problem.
Step 1: Start the System Configuration Utility
1. Click Start, click Run, type msconfig, and then click OK.
2. The System Configuration Utility dialog box is displayed.

Step 2: Configure selective startup options
1. In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
2. Click to clear the Process SYSTEM.INI File check box.
3. Click to clear the Process WIN.INI File check box.
4. Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked. 5. Click the Services tab.
6. Click to select the Hide All Microsoft Services check box.
7. Click Disable All, and then click OK.
8. When you are prompted, click Restart to restart the computer.

Step 3: Log on to Windows
1. If you are prompted, log on to Windows.
2. When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.
Note: Start Windows in Normal State
Steps to configure Windows to use a Normal startup state
After you used the clean boot to resolve your problem, you can follow these steps to configure Windows to start normally.
1. Click Start, and then click Run.
2. Type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed.
3. Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.
4. When you are prompted, click Restart to restart the computer.

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1 Answer

Vertical lines and discoloration on my sony vaio vgn a140


It is required to get the BIOS and the Video Driver Updated in the Computer to resolve the issue.

The BIOS Update and Video Driver Update are available at Sony Support Site for download.

You can view and download the BIOS Update from this link

Before installing the BIOS update, be sure the computer is running from AC power. If the installation of the BIOS is interrupted by power loss, the computer may not operate correctly or at all.

During the installation of this update:
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  • Do not allow the computer to enter Standby or Hibernation states.
  • Do not start other programs.
  • Do not connect any peripherals.
Download the AIBSYS-00772903-US.EXE file to a temporary or download directory.

Go to the directory where the file was downloaded and double-click the "AIBSYS-00772903-US.EXE" file to begin the installation.

At the "BIOS Update Utility for Microsoft® Windows® XP" box, click "Next".

At the "License Agreement" dialog, read the agreement, then, if you agree, click "I Agree" to continue with the installation.
NOTE:
Please wait while the utility extracts the necessary files for the update.

At the "VAIO BIOS Update Tool 1.0.01.10181" box, click "Update".

At the "WBFLASH" box, click "OK".
NOTE:
Please wait while the utility updates the BIOS.

At the "WBFLASH" BIOS Update successfully completed box , click "OK" to shutdown the computer.

After the computer shuts down, wait for a few seconds, and then power on the computer.
After the computer restarts, the installation of the BIOS Update is complete.

After installing the BIOS Update, it is required to Update the Video Driver to resolve the issue.

You can view and download the Video Driver Update from this link

Download the ATDVID-00610812-US.EXE file to a temporary or download directory (please note this directory for reference).

Go to the directory where the file was downloaded and double-click the ATDVID-00610812-US.EXE file to begin the installation.

Then, please follow the onscreen instructions to complete the installation.

After installing the Video Driver Update, please restart the Computer for the settings to take the effect.

Performing the above steps should fix the issue.



If the issue is not resolved, please check if the Vertical lines and discoloration are visible while accessing the BIOS Setup Utility.

To access the BIOS Window, please restart the Computer, press and hold the F2 Key to access the BIOS Setup Utility.

If the lines and discoloration are available on the BIOS Setup Utility window, the issue may be related to the LCD Screen of the Computer and you will need to get the Computer serviced to fix it.

In that case, you can contact Sony Service Center get the Computer serviced and resolve the issue.

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6 Answers

Problem printing with IBM 4610 TF6


It can be a connection problem, since the printer and the computer are not communicating, probably the cable is bad, so if you have a different cable that we can try that will be better so we can check if its only a cable problem ...

Hope that helps......

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1 Answer

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Hello Chris,

I assume that you are using Windows XP!

First try insalling the Flash from the link below.

http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

If it does not resolve the issue, you can follow the steps below to resolve the issue.


1. Please press the windows and the r keys together to get the Run window.
2. In the Open field, type: msconfig
3. Click OK. The System Configuration Utility window appears.
4. Click a startup tab to display a list of software applications and
settings that can be disabled.
5. Remove checkmarks to disable items except the items listed below:
* KBD
* Recguard
* PCHButton
* ehtray
* USB Storage RW
* Remind_XP
NOTE: Ignore the unavailable items
6. Click OK when finished.
7. Restart the computer for the changes to take effect.
After restarting put a checkmark next to " Do not Show this message again"
and click Ok on the System Configuration utility window displayed to inform
you about the changes made in the settings.

Good Luck!

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