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My network has a problem with monochrome .bmp files. Can I save my signature as a 24 Bit color .bmp file?

After capturing a signature, my system has a problem with the monochrome .bmp image displaying. I do not have any problems with color 24 Bit images. Can the Signature Pad be configured to save the signature image as a 24 Bit color .bmp file?

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  • deminij May 10, 2010

    My best advice is to contact Datacard for a solution. You can set a line color other than Black. There may be a dependency on having capture software for this product. To contact Datacard call
    800.328.3996 you will need to provide your model and serial number to the customer care representative.

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1 Suggested Answer

micromatikal
  • 2777 Answers

SOURCE: We setup the Topaz Siglite

So you are trying to decrypt the signature? Is the encrypted signature successfully sent to your web server? Please let me know a bit more and I can definitely help.

Posted on Sep 09, 2010

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Pro notebook devices require compatibility with material resources to capture display readability. In situations that the material requesting displays least is within compatibility with device default innovation is outside manufacturer's prescription. First ascertain that the device least has encountered damages as hardwires, program software's also as user familisatioin. Ascertain that the device files requesting functionality is within functionality haven becomes corrupted from the source or host computers structures. In situations that the materials requesting readability has encountered malfunction prior to introduction to pro notebook is least decipherable. Refer with device user guides as familairsaion methods to capturing user feature functionalities. In situation that device as encountered damage requires contacting support experts also attainable from the owners user guide.

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