Question about HP LaserJet 4000tn Printer

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Papaer Jam I have a paper jam in the front roller, and I can not get to the paper by normal means, I need to be able to remove some of the system to get to it,

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  • adi May 11, 2010

    it sounds like the paper pickup rollers need to be replaced, I would also replace the 4 half rollers that are inside the printer just above the tray. you can see them when you take the tray out.

    thanks

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Its not a simple process, but here are the basics.

1. remove the upper cover, 4 screws and the part that releases the toner is connected to the cover.
2. remove all side covers.
3. remove the manual tray
4. remove the tray 1 upper assembly, 2 long screws the go straight down, one on left side near front, one on right side, you will see it when you look straight down from the top.
5. remove about 5-6 big tapping screws, and unplug cable from left side and 1 from right side.

you should be able to see the jammed paper.

this is not that easy, so if you dont feel extremely comfortable, dont do it.
thanks

Posted on Aug 17, 2009

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Posted on Jan 02, 2017

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www.ccl-la.com/catalog/product_info.php?products_id=172

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Hi,

First I would request you to provide the name and the model of the printer which would helps us to provide you more specific troubleshooting steps for your type of printer. I am providing you some of the trouble shooting stpes which should be ideally done in cases like papaer jam:

* Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.

* Turn off the printer.
* Remove any paper trays. Inspect them for wrinkled or damaged paper.
* Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
* If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
* If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly . The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
* If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
* Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
* If the printer paper jam message still appears, then there is still some paper in the printer.

Hope this would resolve the issue.

Thank you for contacting Fixya.

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