Question about HP OfficeJet G55 All-In-One InkJet Printer

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Connecting unit for sending faxes

Where do I plug in the phone cord so I can send faxes?

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I Googled the manual and was trying to program the unit with the fax header for date and time when I realized that this unit does not fax! The G55 only prints, scans, and copies.

My girlfriend gave me this unit specifically to address my need to send faxes in my business. I guess she assumed that being an "all-in-one" unit it did faxes too. It doesn't.

So my question is now moot but I still have the problem of not being able to send faxes.

Thanks,
Mike Hedrick
Healthy Living Technology

Posted on Sep 10, 2008

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No dial tone on handset. can't send or recieve fax.


? Other equipment, which uses the same phone line as the HP All-in-One,
might be causing the test to fail. To find out if other equipment is causing a
problem, disconnect everything from the phone line, and then run the test
again. If the Dial Tone Detection Test passes without the other equipment,
then one or more pieces of the equipment is causing problems; try adding
them back one at a time and rerunning the test each time, until you identify
which piece of equipment is causing the problem.
? Try connecting a working phone and phone cord to the telephone wall jack
that you are using for the HP All-in-One and check for a dial tone. If you do
not hear a dial tone, contact your telephone company and have them check
the line.
? Make sure you have correctly connected the HP All-in-One to the telephone
wall jack. Using the phone cord supplied in the box with the HP All-in-One,
connect one end to your telephone wall jack, then connect the other end to
the port labeled 1-LINE on the back of the HP All-in-One.

If the supplied phone cord is not long enough, you can extend it. For
information, see The phone cord that came with my HP All-in-One is not long
enough.
Check the connection between the telephone wall jack and the HP All-in-One
to make sure the phone cord is secure.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.

If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.
If your telephone system is not using a standard dial tone, such as some
PBX systems, this might cause the test to fail. This will not cause a problem
sending or receiving faxes. Try sending or receiving a test fax.
Check to make sure the country/region setting is set appropriately for your
country/region. If the country/region setting is not set or is set incorrectly, the
test might fail and you might have problems sending and receiving faxes.
Make sure you connect the HP All-in-One to an analog phone line or you will
not be able to send or receive faxes. To check if your phone line is digital,
connect a regular analog phone to the line and listen for a dial tone. If you do
not hear a normal sounding dial tone, it might be a phone line set up for
digital phones. Connect the HP All-in-One to an analog phone line and try
sending or receiving a fax.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
After you resolve any problems found, run the fax test again to make sure it
passes and the HP All-in-One is ready for faxing. If the Dial Tone Detection test
continues to fail, contact your telephone company and have them check the
phone line.

Dec 03, 2010 | HP Laserjet M1319F Laser Multifunction...

Tip

How to test, and setup the Fax machine on HP multifunctional printers.


Hi.


Please follow the instructions below to install and test the fax on an HP multifunctional unit.

1 - before connecting the printer install the software in the CD provided with the printer on the computer. The fax unit will also work in stand alone mode, but without installing the software you will not be able to control the unit from the connected computer.

2 - Have ready a phone cable. Ensure that the phone cable that you want to use has only two connectors:

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3 - Connect one end of the telephone cord to the telephone jack andthen connect the other end of the cord to the socket labeled 1-Line on the back of the HP fax printer.

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4 - The multifunction HP is now ready to send and receive Fax.


To send a basic fax:

1. Load your originals.
2. Enter the fax number by using the dial button on keypad.
3. Press START FAX Black.If the device detects an original loaded inthe automatic document feeder, it will send the document to the numberyou entered

If the Fax is not sending, then check that the original is loaded properly, then run the fax test following procedure below:

  1. press Setup
  2. select Tools
  3. select Run fax test
  4. press OK
Or:

  1. Load the original into the input tray.
  2. Press the Setup button (the one with a wrench) on the unit control panel.
  3. Press right arrow, select Tools, then press OK.
  4. On the Tools menu, press the right arrow to select Run Fax Test, and then press OK. The fax diagnostic test prints.
  5. Review the report.
If the test does not return ALL PASS , then setup the fax manually.

Change the HP fax settings
  1. Disconnect the telephone cord from the single-line telephone and then plug it into the port marked 1-Line at the back of the HP product.
  2. Press the Setup button (the one with a wrench) on the product control panel.
  3. Press the right arrow to select Basic Fax Setup or Advanced Fax Setup, then press the right arrow again to change settings to the settings listed in the table below.
d4727d7.gif

After verifying Fax settings, try again sending a fax.

If still no luck, try calling the HP number listed on your user manual. In that case there may be a fault.

Also ensure that you do not have a VOIP phone rather than a landline phone, in that case setup will be completely different.

You can find driver software and manuals using the link below:

HP SUPPORT.

Regards.


on Feb 26, 2010 | Office Equipment & Supplies

1 Answer

We cannot dial out when sending a fax. You can hear the line open but no dialing tone. Any ideas?


  1. Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.
  2. Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.
  3. Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.
  4. Try sending and receiving faxes on a different fax line.
  5. Try using a different telephone cord.
  6. Have the phone company test your line for static or noise problems.
  7. Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly.
Regards
Riztech

Nov 26, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How can I send a fax through a home phone line? I was given this as a gift and I don't have manual. I was wondering if there was a way I could send a fax through my home phone line, since I don't have a...


A regular old (POTS) phone line will send/receive faxes just fine. If you want to connect it to your computer, you'll need TWO phone cords: one into the wall, and one into the computer, with both connecting into the fax machine itself. Those ports should be marked on the fax.

Feb 18, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Can't send or receive faxes ADSL


If you want to use the FAX - use the dedicated line to the FAX Machine..

Hi check the following steps
Problems with sending and receiving FAX

Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.



Jan 22, 2010 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

Hi my machine wont send or recieve a fax despite being properly connected. printing from computer is fine. has worked fine up until today


Hi check the following article to from HP
Problems with sending and receiving FAX

HP FAX ISSUES


Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.

Jan 05, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

I have a hp fax 1010 problems sending receiving


Are you plugging the phone line into the line jack or the phone jack on the fax machine, it should plug in to line. Also try and unplug/replug the units power cord as well as trying a different phone jack location.

Mar 25, 2009 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Fax machine


1)Disconnect the power cord from the rear of the HP Fax machine.
2)Verify that the phone cable is fully inserted into the fax machine. If your model has a removable Line Interface Unit (LIU) where the phone line plugs into, verify that it is securely snapped in place.
3)If the HP Fax model belongs to the HP Officejet R80 Series , verify that the cable which goes from the Automatic Document Feeder assembly to the rear of the HP All-in-One base is connected.
4)Reconnect the power cord.After the fax reinitializes and it is ready, try to send and receive faxes again.

Sep 15, 2008 | Office Equipment & Supplies

1 Answer

I need to know how to connect my fax to my computer.


hi there,

May i know what is your purpose connecting those unit?

If you want your computer can dial up internet connection, just plug your phone line to computer modem port and other side plug to the phone port at your fax machine.

If you want your computer can send fax, same with above tips. but you must install fax program at your computer, so you can directly send fax through your computer.

br

Aug 07, 2008 | Computers & Internet

3 Answers

Canon MP830


When i am trying to fax a document it is saying that the memory is full. But when i go to the menu and to fax memory it is saying empty. How to solve this problem

Dec 19, 2006 | Canon PIXMA MP830 All-In-One InkJet...

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