Question about HP Photosmart 2410 All-In-One InkJet Printer

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2410 photosmart all in one printer doesn't print or copy

Hi,
Recently my printer stopped working. The error message says to check the right ink cartridge as it is loaded incorrectly. I have done this repeatedly and even changed the cartridge. It still doesn't work. when the printer realigns itself, nothing prints, not even from the color cartridge. Is there another part that could need replacing?
Thanks,
Karen

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  • piper_dbr Oct 22, 2008

    I have the same problem. I cleaned the contacts, shut off the printer, pulled both cartidges and reset them, nothing works.

  • Carly Brown Oct 26, 2008

    Same problem. And I was onto my third printer due to problems with the others. Not even 3 months after recieving this printer as a replacement it decided that the cartridges needed to be checked and checked and checked and wouldn't allow me to do anything else because of this stupid error message.



    I even bought new cartridges to test it and still nothing but the error message. i called Hp and they told me to buy a new printer. Luckily I bought the 5 year warranty and was given the money for a brand new printer (upgrade of course) but if I wasn't under warranty I would have been charged for wilful damage of Hp heatquaters.



    I still have this printer and would like to fix it. Where there's a will there's a way. Any suggestions????

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