Question about HP PhotoSmart 7960 InkJet Printer

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Recalibrating a refilled black ink cartridge for a photosmart 7960

Am having problems with my printer, I have refilled the black cartridge and now the printer goes into backup printing mode and refuses to use the refilled cartridge. How can I bypass this and recalibrate the printer to register a full cartridge?

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  • rockingruvin Jan 19, 2009

    HP 6620 same problem. New or refilled black cartridge is accepted by printer but when a print job is sent it keeps printing in backup mode using the color cartridge. I smell a firmware problem.... thanks HP!

  • Anonymous Feb 21, 2009

    new cartridges installed

    will not leave ink backup mode

    calibration and test page ok but will not print in color

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Please visit Inkjet411.com for any inkjet printer refill support questions or general printing problems you may encounter:
http://www.inkjet411.com

Posted on Jul 25, 2013

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Your printer probably cannot recognize one of both cartridges 
clean the contacts of the cartridges and the contacts of the cartridge carrier  with a wet towel 
if that does nt work your ink cartridge has probably overheated  because air has left in the cartridge after refilling and must be replaced
check here the right way for refilling
http://www.youtube.com/watch?v=dhDaKSzou50

Posted on May 02, 2010

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Hi

the most important is to remove all
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Hope I had help you



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1 Answer

HP PhotoSmart 7960 InkJet Printer


Make sure the cover that holds the ink cartridge in place is completely closed down on the cartridge. Also make sure there is not a pencil or something under the cover where the ink is , obstructing the print head

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