Question about Helio Ocean Cellular Phone

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Helio Ocean..blank screen

I dont know what happened to my Helio Ocean i've had it for a year and the screen went blank today randomly and I dont know what to do? there isnt any water damage to it and i have dropped it in the past but nothing recent like the last 6 months..what can I do to fix this issue?

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  • Anonymous Nov 02, 2008

    my helio turns on and then it turns right back off, it seems similar to yours. can anyone do something to help?

  • shera360 Nov 11, 2008

    blank screen, front face keys not working, can't sync over 700 pictures cause can't choose sync options once phone is plugged in through usb!!! is there any way these pics can be recovered????

  • Anonymous Nov 18, 2008

    my ocean's backlight and keys are responsive. It's fully functional EXCEPT the screen is completely blank/black.

  • tereza423 Nov 26, 2008

    the screen is black but everything still works.

  • jennyt71 Nov 29, 2008

    Mine just did this today - the screen shows ok when I slide it open sideways, but not when I open it long ways..??? Also in the past week, the small speaker stopped working, I can only hear people if I put them on speaker phone. :(

  • ecua_boy11 Dec 07, 2008

    my helio screen is balck/ blank but still responsive, also only speaker works

  • Anonymous Dec 12, 2008

    my screen goes either blank (black, but with the backlight on) or garbly when i open it the long way, but works normally when opened the qwerty way. it just started doing this a couple of days ago. i called tech support and they think it needs to be replaced. lame!

  • Anonymous Dec 26, 2008

    i have just the opposite problem. mine is very very very dim/flickering/off when i open it qwerty way, and fine (sometimes) when i open it the keypad way. is it a coincidence i just took off my insurance for this thing and i cant put it on online, i have to call? f.

  • Anonymous Dec 26, 2008

    i have just the opposite problem. my screen is very very very dim or off when i open it the qwerty way, or on (sometimes) when i open it the keypad way. is it a coincidence that i juts took the insurance off of it? interesting. anyway, mail me with a solution if you know, i dont want to have to get a new phone, and i got this just for the qwerty a year ago. annoying. peace, and thanks

  • Anonymous Mar 13, 2009

    this has happened to me twice already-_-
    as;dkjfjhadsfgh i hate helio now.

  • cedros Mar 23, 2009

    the screen went lack verizon phone. I can get call and make calls but cannot see a thing. I don't know who is calling neither can I look at my contacts so what do I do? I replaced the battery 6 mts ago it could not be that ? I don't think so ?

  • gus gus4 May 18, 2009

    i have the same problem just happend an hour ago... did helio replace the ones that could not get fixed?


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Same thing for me. Pretty sure its the flex cable.

Posted on Mar 04, 2010

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I managed to fix mine! It takes some doing and is probably not for the faint hearted. You have to disassemble the Ocean from the battery side, removing the qwerty keyboard, to gain access to the slider assembly.

Disassemble the slider (pay attention to the spring!) and clean all contacts and make sure all of the flex cables are seated completely. Mine was working OK the qwerty way, but was blank and/or garbled the long way. Now it works great!

Posted on Dec 29, 2008

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SAME THING omg idk whats wrong with this like it just went blank and everything still works and all but i cant see jack...and the cell phone store said i might as well replace it when i tried to fix it,....thats so i guess u guys should just get a new one

Posted on Dec 16, 2008

Replace the LCD screen

Posted on Oct 16, 2008

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