Question about Xerox Phaser 8500/DN Printer

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Phaser 8560n printing greenish instead of cyan

From what I've found on the internet they say to purge the print heads. How do i do that?

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  • Anonymous Sep 30, 2008

    All my pictures have a greenish tinge. I don't know if it's supposed to have more cyan or not but it's just green all over!

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  • 2,072 Answers

Just shut it down for about 15 minutes and turn it back on. Every long warm up the machine will **** out the old ink and refull. Some of those odd sounds is a compressor emptying the print head.
You may not get the true blue you want. That is a shortfall on that machine, I have battled getting a greenish blue tint on that product.
Have not received a good answer from engineering. Frustraiting.

Posted on Sep 10, 2008

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1 Answer

How do i clean printer head on phaser 3500


From what I can remember you can only clean heads via the control panel you can't clean them manually with a cloth if that's your thoughts.
Search for purging heads and keep running off solid test prints.
I'm wondering if the colour head with a problem is Cyan.
If you can't fix it then it could be expensive.
Sorry!
Good luck.

Oct 14, 2014 | Xerox Phaser 3500/DN Laser Printer

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Xerox 8500 phaser prints brown tint


Most likely the cyan ink is burnt. If the ink sticks are left unused (printing more black than color, this will happen.

Print the test pages for PQ troubleshooting from the control panel and examine each print. Cyan will probably have very dark streaks down the page, magenta should look normal, and yellow also will have dark stripes. You need to replace this burnt ink, and the only way is to print. From within paint (or similar accessory in other OS) Create a full page of cyan, and print about 100 - 200 pages, or until the cyan starts to clear up. Yes it is a waste, but much cheaper than a print head, Do this for yellow as well.

Apr 15, 2014 | Xerox Phaser 8560DN Laser Printer

1 Answer

Not printing cyan on xerox 6360


INK PROBLEM
Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

Jan 22, 2013 | Xerox Phaser 6360 Laser Printer

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My Xerox Phaser 8560 is not printing the red properly. It comes out more llike a brown. The light blue comes as a teal and bubble gum pink comes out like a light pale plum. Peach comes out as beige. Is...


Solution : Print the Troubleshooting Print Quality Pages and Make Sure the Colors Are Accurate CAUTION: Use of inks other than Genuine Xerox Solid Ink may affect print quality and printer reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer.
To print the Troubleshooting Print Quality pages:
  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Troubleshooting Print Quality Problems], and then press the [OK] button to print the test pages.
  4. Go through the pages and find the Light Stripes Test page.

    For each color, remove an unused solid ink stick from the printer, and then use the ink stick to make a mark of color next to the corresponding color on the printed page. If the colors do not closely match, that color will need to be purged from the print head. Continue with step 6 if the colors do not closely match.
  5. NOTE: If the colors do closely match, the problem is not related to the printer's hardware. There is no hardware adjustment available on the Control Panel for calibrating individual colors.

  6. Create a document consisting of a full page (100% fill) of the color not printing correctly, or download and use one of the resource files provided in the table below. For example, if cyan ink is actually printing black, create a document that is a solid fill of cyan, or download and open the Cyan fill page provided in the table below.

    IMPORTANT: Make sure to set the Print Quality mode in the print driver to "Standard" and the TekColor Correction to "None" before performing the next step. This will allow the job to purge only the problem color. Other settings may cause the printer to use a percentage of the other ink sticks.

  7. Print approximately 50 - 100 pages of the document, as necessary, until the printed color returns to normal.
IF THAT DOESN'T SOLVE THE PROBLEM TRY THIS: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=156,E=0000000002703198886,K=8233,Sxi=10,Solution=obj(964)

May 27, 2011 | Xerox Phaser 8560N Laser Printer

1 Answer

I recently installed windows 7 and my phaser 8560N will not print, the printer keeps telling me to add paper but the tray is full?


Sometimes the sensors need to be woke up. Try the -paper feed- setting. If that does not work turn off the printer and re-boot your computer. Turn the printer on.

Hope this info was helpful to you. Good Luck!

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1 Answer

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This was due to the TFTP (PXE) setting on the printer set to on. No more wasted paper at startup/wakeup after changing setting to off.

Jan 12, 2010 | Xerox Phaser 8560N Laser Printer

1 Answer

Our Paser 8560n won't print, sz Fault code


Here is the info from the service manual
Harry

8500/8550/8560 PEST description
37,017.44: Deskew Clutch Disconnect.
The Deskew Clutch is not
drawing the expected power.

Oct 09, 2009 | Xerox Phaser 8560N Laser Printer

1 Answer

Print error


The means the print head is not moving left to right or front to back properly.
Normally either the print head block is contaminated with ink, or the print head wiper blade is stuck between the print head and the drum.
Let me know if you want to take it apart and try and fix it. I will send you directions.

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XEROX PHASER 8550


Do you have the operators manual? Run it through a cleaning cycle. Also Xerox's website will guide you through some maintenance steps. If you are using generic wax, you may have clogged the jets.

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