Question about iRiver H10 MP3 Player

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Missing system files

I have a iriver H10 5 gig and whenever i switch it on it comes up with a message that says system files missing connect to iriverplus to restore system files, i do this but in iriverplus it doesn't connect, do you have a solution to this?

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  • Anonymous Jan 08, 2008

    when i trun on h10 it reads to restore the sysem files connect h10 to iriver plus. how the hell do i fix this


  • shnonzz Jan 09, 2008

    iriver h10 5gig

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How reinstall the firmware for E10? the laptop doesnt see the HD of E10.

Posted on Mar 24, 2007

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Hey guys I had the same problem and the following is the email i received from IRiver and it worked for me. Good Luck! The following steps will help you manually format your H10. Copy & paste the link into your browser.Choose SAVE, save it to your Desktop. Locate the file & unzip the file. (let it unzip to the location that has already been chosen ) http://www.iriveramerica.com/download/H10/H10v10FW.exe 1. With the player disconnected & powered off, pull out the battery, then replace the battery. 2. Connect the H10 to your computer. 3. Hold down the "O" button then press the power button. Keep holding it down until you see "UMS Connect V0.90" or "Emergency Connect" at the very top of the H10's screen & let Go. The player will then display USB connected. 4.Click Start / My Computer 5. Right Click on the player's Drive letter and select Format "Removable Disk" 6. Check "Quick Format", making sure the File system is set to "FAT32" and click "Start", then OK. 7. After formatting is complete, click OK, then click on Close. 8. Click Start / My Computer. In the section "Devices with Removable Storage", double click on "Removable Disk". You should now see no files or folders in here. This is your H10 window, minimize the Window. 9. Click on My Computer, Click on your C: Drive, Open the iRiver Folder, Open the H10 folder. Right Click on the System folder & choose Send to H10. 10. Once the file has finished copying, close the H10 Window & disconnect the player from computer.Let the H10 boot up (it may look like it locked up, give it a minute). On H10, go to Settings / Timer / Date/Time and set to current date and time. 11. Reconnect the player & re-download your files to the player. 12. Perform a Firmware upgrade to the Player. Directions for manually updating the firmware on your H10. Please make sure you have the player connected to the system. Download the MTP Updater Tool and .ZIP files (Zip files are near the bottom of the page) from http://www.iriveramerica.com/support/mtpupdate/ FOR THE 5GB or 6GB PLAYERS: A. With the player disconnected & powered off, pull out the battery, then replace the battery. B. Connect the H10 to your computer. C. Hold down the "O" button then press the power button. Keep holding it down until you see "UMS Connect V0.90" at the very top of the H10's screen & let Go. The player will then display USB connected. FOR THE 20GB PLAYERS: A. Use Paperclip (or something similar) to ?Reset? the H10 via the Reset button on top. B. Hold in the (0) key and then Press Power. Hold both buttons in until you see ?Emergency Connection? across the top. Player is now in UMS Mode. Run the MTP Update Utility 1. From the Main Screen, Click on Manual to proceed with the Manual Update. 2. From here you would click on the Open Button to find the .zip file you downloaded. 3. Find the .Zip file that you downloaded. Click once on the file to highlight it and then click on Open to proceed. 4. It will do a firmware check and tell you what firmware you have on the player, and what is going to be installed. Click Next to continue. 5. Once it has detected the Firmware Versions, you Click on Update (or Recovery if you want to format the player) to update to the latest version. 6. The upgrade will proceed. Please wait until the upgrade is done. 7. It shows complete message and upgraded firmware version.

Posted on Apr 04, 2007

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Reinstall the firmware, using the installer not BL_H10.rom method, that'll formate the harddrive. Good luck

Posted on Mar 16, 2006

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1 Answer

Iriver h10 when switch on it shows system file missing connect h


I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me. :)

Jul 16, 2009 | iRiver H10 MP3 Player

2 Answers

System files are missing.....


hi Mr/Mrs.
my h10 mp3 sned the message" file system missing" .please tell me how can solve it.thank for your answer.

Jun 16, 2009 | iRiver H10 MP3 Player

1 Answer

Restore the system files, connect H10 to recovery tool


The procedure depends on what version you have.

Below there is the procedure for 20 GB , on other models procedure is the same, but you must find the right download for your model.

For 20 GB :

TO RESTORE "SYSTEM FILES MISSING" LOCKED PLAYER

--- This applies ONLY to the 20 gig version of the H10! ---

--- This procedure formats your H10 so all data will be erased on the player! ---

1. Power off H10 - 20gig unit.

2. Insert staple or other small object into reset hole to press reset button.

3. Connect player to USB cable.

3. Hold down Select key (labeled "O" - right button on front of player) while also holding down power key until player boots.

4. Unit must display "Emergency Connection."

5. Unit will now appear as a drive under My Computer. Right click on drive, select Format. No need to change anything, just proceed.

6. Download H10_20GB_System.exe. It is a self-extracting archive. Double click on it and unzip to c:\iriver.

http://www.iriveramerica.com/downloa...0GB_System.exe

7. Locate iriver directory, double click. You will see H10. Double click once again; you will see System.

8. Right click on system, select "Send to" and choose the directory of the player.

from System Files Missing

If you have the 5 or 6 GB see iriver - H10 5/6 GB Series Support


Feb 24, 2009 | iRiver H10 MP3 Player

4 Answers

Iriver h 10 mp3


OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.

Sep 25, 2008 | iRiver H10 MP3 Player

1 Answer

Iriver, H10 , system files missing


iRiver H10 - Missing System Files
You must be connected to the internet for this to work: 1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10) 2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this) 3. Select Recovery 4. Finish going through wizard 5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
Good luck!
-Tha Mp3 Doctor

Sep 16, 2008 | iRiver H10 MP3 Player

1 Answer

H10 6gb


iRiver H10 - Missing System Files
You must be connected to the internet for this to work: 1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10) 2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this) 3. Select Recovery 4. Finish going through wizard 5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
Good luck!
-Tha Mp3 Doctor

Aug 26, 2008 | iRiver H10 MP3 Player

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please, my new iriver h10 is not open. it will say "System files missing"

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I can not do anything with my iRiver as it only says "System Files Missing" and "Connect to iRiver plus II" which I have done but nothing happens. I do not want to loose the songs on my iRiver.

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