Question about Lexmark X3470 All-In-One InkJet Printer

8 Answers

New ink cartridge

I installed a new #1 print cartridge in my X3470. Sign on printer says "Cartridge incorrect." It will not print. How do I fix it?

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  • UNCLE JIM Sep 11, 2008

    Tried all that to no avail.

  • UNCLE JIM Sep 11, 2008

    Cleaned the contacts with alcohol and plain cleanex to no avail. Will try the exchange. Might be back again on this. Thanks, Uncle Jim 1234asdf@tds.net.

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8 Answers

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HI  DELETE OLDER PRINTER steps andadd printer then reset catridge thank you..............please rate

Posted on Sep 11, 2008

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Hello,
Check the catridge model like #22,#23,#24 for your printer model,use the correct model number it will fix this problem.

Thank You

Posted on Sep 11, 2008

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The cartridge must be reset. if u don't have the resetter it's better to bring back the cartridge from where you buy it, and change it for another working.

let m know..

thanks

Posted on Sep 11, 2008

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Try cleaning the contact points on the cartridge and inside the carriage of the printer. If there is a dirty contact then the cartridge code might not be read by the printer properly. I suggest cleaning it with a cotton swap and some 98-99% Isopropyl Alcohol then rubbing then with the clean eraser of a pencil. If that doesn't help you might have a bad chip in the new cartridge, happens. Return the cartridge to the store for a replacement.

Posted on Sep 11, 2008

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Please ensure that you had bought the catridge for your model. You can check in their website regarding this. IF correct, then try taking out and reinsert it.

Posted on Sep 11, 2008

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Take the cartrige out and re insert it again, you could also see if you can reset the printer.
put it on and off and see.

Good luck.

Wouter...

Posted on Sep 11, 2008

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The cartridge has to be a compatable one and if you have the correct cartridge the reseat it correctly.

Posted on Sep 11, 2008

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  • 264 Answers

Have you reseated the cartridge

Posted on Sep 11, 2008

  • Sameer Kashyap Sep 11, 2008


    An "incorrect cartridge" or "missing cartridge" error can be displayed if:



      • the wrong cartridge is installed

      • the cartridge is not installed properly

      • the cartridge is missing.

    Resolution








    If you see:
    Then:

    An "incorrect cartridge" error


    1. Check the cartridge part number:

      X3430 printers: #24 or #24A cartridge
      X3450/X3470 printers: #1 cartridge
      X3480 printers: #2 cartridge

    2. Replace the cartridge if incorrect.

    3. If the problem persists, inspect the cartridge. Consult the table below for assistance.


    A "missing cartridge" error


    1. Install a print cartridge.

    2. If the problem persists, inspect the cartridge. Consult the table below for assistance.




    Checking the cartridge








    Step
    Action

    1
    Open the top cover of the All-In-One. Remove the cartridge. Close the top cover.

    2
    Power off the All-In-One and remove the power supply from the back of the unit.

    3

    Reinsert the power supply into the back of the All-In-One and power the unit back on.

    Does the error message reappear?


    Yes: Skip to 'Contacting Lexmark' below. There is a hardware issue with your printer.
    No: Continue to step 4.


    4

    Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts (click here for instructions). Continue to step 5.


    5

    Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then back on.

    Does the error message reappear?


    Yes: Power the unit off and try step 5 with another color cartridge. If the error persists with the new cartridge, proceed to 'Contacting Lexmark'.
    No: Try printing a test page. If the test page prints, the error is resolved.


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Related Questions:

1 Answer

How do I reset Lexmark x3470 incorrect cartridge error


Try to follow the steps below to determine what is causing the problem and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.

Let me know if this helps.

Nov 25, 2011 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

I recently had my ink refilled using my x3470 lexmark but when trying to print it says my ink level is still low. Should I get my money back from walgreens or not.


Hi

How many time your reuse this cartridge, my cartridge life is over, pleas buy the new cartridge from Lexmark service centre..

May 13, 2011 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

I have a Lexmark X3470 which uses the Lexmark 1 cartridge . I bought a replacement but the printer displays incorrect cartridge.


Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier and please try to print a printer self test.
Good Luck!!!!

Mar 17, 2011 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

How do I install the printer cartrige? I do not have the booklet...


  1. Turn on your printer.

  2. Open the front cover.

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

  1. Press the tabs on the cartridge lids, then lift the lids.

  1. Remove the old ink cartridges.

  1. Store the cartridges in an air-tight container or dispose of them properly.

  2. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.


NOTE: You can use your printer with one cartridge (color or black) at a time. To extend the life of your color cartridge and improve printing speed, install both a color cartridge and a black cartridge at the same time.
  1. Insert the new ink cartridges. Make sure the color ink cartridge is secure in the left ink cartridge carrier and the black ink cartridge is secure in the right ink cartridge carrier.

  1. Snap each lid closed.

  1. Close the front cover. The front cover must be closed to start a print job.

  1. Open the Dell Printer Solution Center by clicking Start® Programs or All Programs® Dell Printers® Dell Photo Printer 720® Dell Printer Solution Center.

  2. Click the Maintenance tab.

  3. Click Install a new print cartridge.

  4. Click Next.

  5. Select the type of cartridge you installed.

NOTE: Specify whether the cartridge is a new cartridge or an old cartridge (one that has been used before). If an old cartridge is incorrectly identified as New Cartridge in the Dell Printer Solution Center, ink levels may be incorrect.
  1. Click Next.

Dec 17, 2010 | Dell Inkjet 720 Printer

1 Answer

I used calidad compatible ink cartridges, but a sign came up saying "the type of print head is incorrect install correct print head". So I went to more expense and replaced these new ink...


Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached. To reattach the cartridge, turn on the lid of the printer and then remove the cartridge from the printer head. Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report. Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

Dec 02, 2010 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

Keeps saying insert colour cartridge when we have just bought a new cartridge of correct spec. Says incorrect colour cartridge installed.Impossible to get past!!!


Hi,The most common reason for missing or incorrect colors is a print cartridge with one of the following problems:
  • One or more of the ink colors is empty. The black ink and all three colors of ink in the tri-color cartridge must be available or colors will be incorrect or missing. Under normal usage, the print cartridge will run low on one color of ink shortly before all ink colors are emptied.
  • The protective tape is not removed from a new cartridge.
  • Contacts on the cartridge are not making proper contact with the print carriage.
  • The cartridge is remanufactured or refilled.
  • The cartridge is defective.

Feb 14, 2010 | HP PSC 950 All-In-One InkJet Printer

1 Answer

Cartridge incorrect


Hi, well first of see whether the cartridge is correct or not and second thing is to see if you have installed the correct way. And try to reboothe printer and ses if problem is fixed or not.
Thanks!

Aug 02, 2009 | Lexmark MFP-X3470 All-In-One InkJet...

1 Answer

Printer says cartridge incorrect, but is the right one...what do I need to do?


There are a small number of #23/#24 cartridges that are not properly recognized by the printer. Lexmark has a firmware upgrade to correct this issue.
The upgrade for the X3430 is available from Lexmark at: PC: http://www.downloaddelivery.com/downloads/misc/Firmware_F061909_3430Series.exe Mac: http://www.downloaddelivery.com/downloads/misc/Mac_MCC_J062309_01.Zip

To install the firmware upgrade, 1. Make sure the printer is ON and connected with a USB cable. 2. Download and run the appropriate firmware upgrade for your computer. 3. Be sure not to disconnect or power off the printer until the upgrade is complete
When the update finishes the printer will restart and will accept the cartridges. Please contact Lexmark support if this does not fix the problem.

May 10, 2009 | Lexmark MFP-X3470 All-In-One InkJet...

1 Answer

Ink problems


Your printer an " original ink " manufacture by lexmark printer don't use genirec printer connot detect.

Dec 11, 2007 | Lexmark X5150 All-In-One InkJet Printer

4 Answers

"cartridge incorrect" message


Never throw out any receipts!!! A lesson my dear mum taught me a long time ago. You need to pay attention to what the printer is telling you. Incorrect cartridge error message could mean a clogged printhead, most people think they have cleaned properly but did you do it with proper cleaning solution. Was it a refilled cartridge or new one? Are you certain you did not accidentally touch the gold areas (printer points) as this can put oils and dirt or residue on the cartidge. Gently wipe both heads on cartridge very softly with a non perfumed baby wipe! Yes a baby wipe (people laugh at me until they see their printer go again!!!) Now try printing again. You can get rid of error message only when you fix the problem. If nothing helps, try uninstalling the printer and reinstalling with original operating disc. And yes, the printer cartridges can be faulty. Never dispose of your old receipts until you are virtually replacing the next cartridge. I keep all receipts for all costly items in a clear slip folder, or staple to original barcodes of box they came in. Did you try disconnecting usb cables to printer and reconnecting to reset it.

Aug 11, 2007 | Lexmark MFP-X3470 All-In-One InkJet...

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