Question about Zebra Z4M Printer

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Printer erorr after down load of firmware

I downloaded firmware to a printer. The download look like it completed ok. But the print it still having download firmware and the erorr light is on the printer. It has been setting like this for 8 hours. I can get into the control panel of the printer. When I recycly the printer is comes back the the same message. Clear this out and reset the printer. thanks

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  • Zebra Master
  • 19,396 Answers

The printer probably failed in the final phase of download firmware.
After eight hours it is clear that the firmware setupwas not successfull.
This may have damaged the printer.
Keep the on button pressed for ten second, see if the printer turns off.
Try unplugging printer power cord, leave the printer unplugged for thirty minutes or so.
If the printer does not restart, the firmware inside the printer had been damaged.
In this case call the support number listed on your user manual.
If printer restart upgrade firmware again.

Posted on Sep 09, 2008

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Determine the current firmware version 1. Press Menu . 2. Press the down arrow to highlight INFORMATION, and then press OK. 3. Press the down arrow to highlight PRINT CONFIGURATION, and then press OK to print. The firmware datecode is listed on the Configuration page in the section called Device Information. The firmware datecode has this format: YYYYMMDD XX.***.X. The first string of numbers is the date, where YYYY represents the year, MM represents the month, and DD represents the date. For example, a firmware datecode of that begins with 20061125 represents November 25, 2006. Download new firmware from the HP Web site To find the most recent firmware upgrade for the product, go to www.hp.com/go/ ljp4010series_software or www.hp.com/go/ljp4510series_software. This page provides instructions for downloading the new firmware version.

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