Question about Cuisinart Supreme Grind DBM-8 Electric Burr Grinder
All of a sudden my cuisinart burr grind and brew coffee maker is not grinding coffee. I have removed all parts, cleaned it and it is still not grinding. It looks as though the coffee is not going into the brew compartment.
The hopper between the burr grinder and where coffee chutes into the filter is jammed with coffee powder...
First, take out the filter holder and carafe, and place a freash empty filter on the pot base to catch stuff.
Next, take out the beans holder and look for the release lever in the lower left section. Sliding it to the left slides open the door, where you'll probably find loads of powder. You can poke your finger through to get the majority, then use the cleaning brush to get it really clean.
Thanks what fixed mine! (I notice I have to do this about once every few months.)
Posted on Aug 03, 2009
I had the same problem that the grinder had failed. My machine was about 18 months old so I emailed cuisinart customer services here in the UK (via cuisinart.co.uk)
They asked a few questions, similar to the ones above above about cleaning the hopper etc, but this did not resolve the problem. So they arranged to have the machine posted back to them (at their cost) and a few days later emailed to say that they weren't able to repair and sent a brand new replacment.
Very impressed with their customer service.
Hope that helps!
Posted on Aug 29, 2013
I found out that if you spray hot water directly into the Burr Ginder and wash it out then do a dry run with no coffee it Will fix the problem.
Posted on May 16, 2010
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Posted on Jan 02, 2017
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