Question about Cuisinart Supreme Grind DBM-8 Electric Burr Grinder

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Cuisinart burr grind and brew coffee maker

All of a sudden my cuisinart burr grind and brew coffee maker is not grinding coffee. I have removed all parts, cleaned it and it is still not grinding. It looks as though the coffee is not going into the brew compartment.

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  • Anonymous Nov 25, 2008

    The beans are not being ground. It just whirrs without processing the beans.

  • mike92105 Dec 03, 2008

    We are having the same problem. Hear a humming sound but no motor action. I will take it apart this weekend, and let everyone know.

  • Anonymous Dec 07, 2008

    Cleaned coffee maker. Next morning it worked that evening I tried 3 times to make coffee and the grinder makes noise and the water gets hot but when you pour it out there is only hot water with a tinge of brown from the few beans that were ground.

  • embhap Dec 09, 2008

    I have the same problem and I am on my second machine . I took the first back for the same reason.

  • Anonymous Dec 28, 2008

    happened to me too.  resolution?

  • Anonymous Jan 18, 2009

    same problem--called tech and they were no help at all.

    only had this machine a few weeks...

  • Pete Hershman Apr 25, 2013

    Cannot remove grinder from pot to clean after grinding. Grinder sticks.

  • Pete Hershman Apr 25, 2013

    Grinding fine. Cannot. Remove grinder to clean

  • Roger Christians Sep 03, 2013

    Mine doesn't do anything. Is there a fuse that's replaceable?

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The hopper between the burr grinder and where coffee chutes into the filter is jammed with coffee powder...

First, take out the filter holder and carafe, and place a freash empty filter on the pot base to catch stuff.

Next, take out the beans holder and look for the release lever in the lower left section. Sliding it to the left slides open the door, where you'll probably find loads of powder. You can poke your finger through to get the majority, then use the cleaning brush to get it really clean.

Thanks what fixed mine! (I notice I have to do this about once every few months.)

Posted on Aug 03, 2009

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I had the same problem that the grinder had failed. My machine was about 18 months old so I emailed cuisinart customer services here in the UK (via cuisinart.co.uk)

They asked a few questions, similar to the ones above above about cleaning the hopper etc, but this did not resolve the problem. So they arranged to have the machine posted back to them (at their cost) and a few days later emailed to say that they weren't able to repair and sent a brand new replacment.

Very impressed with their customer service.

Hope that helps!

Posted on Aug 29, 2013

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I found out that if you spray hot water directly into the Burr Ginder and wash it out then do a dry run with no coffee it Will fix the problem.

Posted on May 16, 2010

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