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Most universal remotes don't have all the functions of the original remote controls.You may be out of luck unless you can find an original remote. There are web sites that sell original remotes. Just Google TV parts stores.
I would start by trying other codes on the universal remote. Sometimes codes will only work part of the remote such as the numbers or channels but not volume. Your motorola cable remote sounds like it may only need a good cleaning. sometimes when you take remotes apart it will look like somthing got spilt in it. I would start there first.
Nope. Remote control is required... However some universal remotes come with this button available in the preprogrammed code. I had a cheap GE universal remote that I used to replace the original when my 2 year old smashed it. I now have a sony universal remote and it's default code (one of them) for Sanyo tv's also works for the video/input button.