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HP CUE Status has stopped working error message

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  • dennyh Oct 07, 2008

    I have HP officejet pro L7580 using Vista Ultimate also have Roxio 10 Please advise when fix available dennyh@sc.rr.com

  • Deadman43 Oct 19, 2008

    I also have the same problem. I do not have Roxio although I did and took it off and installed nero I have an HPD5069. I have reinstalled the printer drivers and I still have the issue. Have seen alot of this out there, but have not yet seen and end to it. Hope to solve soon, will post if I do.

  • Anonymous Nov 02, 2008

    No matter what I try I can't get rid of it.

  • juniornet Apr 02, 2009

    I've installed the full HP PSC 1510 software on windows vista 64 and I've got the same problem. Deactivating the service on Start->Services doesn't work for me.

  • Anonymous Apr 17, 2009

    Using printer HP C4180 all in one.



    Installed Roxio creator 2009 taking a lot of time with no result. I can not find creator on my PC.



    Get the same every reboot: HP cue status has stopped



    Thank you

    Ruben Denmark

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2 Suggested Answers

  • 26 Answers

SOURCE: Continuous error message

delete the hp cue discovery on your add/remove programs

Posted on Jul 18, 2008

  • 86 Answers

SOURCE: hp cue status root has stopped working

click on the start button go to start search bar and type services.msc and hit enter now a window will open look for hp cue in that and check status it should be started and automatic not mannual or automatic delayed if its started then there is a problem with the cue version of the hp software
now try downloading the driver through the link and reinstall the software
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3311800&lc=en&cc=us&dlc=en〈=en&cc=us

Posted on Jul 10, 2009

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1 Answer

Print jobs stuck in cue


Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document

Jun 25, 2010 | HP LaserJet 8500 Color Printer

1 Answer

Hp cue status root has stopped working


click on the start button go to start search bar and type services.msc and hit enter now a window will open look for hp cue in that and check status it should be started and automatic not mannual or automatic delayed if its started then there is a problem with the cue version of the hp software
now try downloading the driver through the link and reinstall the software
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3311800&lc=en&cc=us&dlc=en〈=en&cc=us

Jul 10, 2009 | HP Deskjet D1455 InkJet Printer

2 Answers

HP Photosmart C6180 goes Offline in Vista


Solution A:

Download and install this Critical Update for your printer directly from HP.

Solution B:

There have been cases where if the PC is turned off or goes into hibernate this can occur. To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:

1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.

2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".

3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.

4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.

5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.

Solution C:

1. Set the printer to a static IP address
2. Logon to the machine as the administrator or with admin rights.
3. Remove/Reinstall the printer using the IP address

Dec 14, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I need hp cue status patch plz


please i have vista and a message hp cue status

Dec 01, 2008 | Office Equipment & Supplies

1 Answer

HP PhotoSmart C4440, All in one will not scan image to computer. I receive an error message stating: HP CUE - Scanning Flow Component has encountered a problem and needs to close. Details from error...


I did not find a "solution" to the HP CUE - Scanning Flow Component problem. However, I did find a work around the problem. I use my graphics editing program to Import/ Acquire/ From Twain and this will allow me to scan from the printer to my graphics program. I can save the image from there.
Better than not being able to scan to my pc at all ...

Sep 26, 2008 | Office Equipment & Supplies

1 Answer

HP CUE Status Root Error


It appears to be a problem with HP Cue Device Discovery Service, the tray notification that tells you when your ink is low, etc.  I solved it on a Vista machine by taking Cue out of the Startup tab in msconfig.  (Could show up as HP Cue Device Discovery Service, or  hpqtray08.exe.)  Note that this will also disable the tray icon and its automatic notifications.  All it does is take Cue out of the startup list, but we don't see the error any more and it hasn't affected the printer's functions.
HP has further advice on deeper "cleaning" for the error: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&docname=bpy20854

I haven't come across anything other than manual methods of getting rid of the error.  No updates or patches that I've found.

Aug 15, 2008 | Office Equipment & Supplies

2 Answers

Continuous error message


delete the hp cue discovery on your add/remove programs

Jul 17, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

HP printer 6540


try restarting the spooler

goto start - run - then type "Services.Msc" without the quotations obviously, the look for Printer Spooler - right click on the line, and left click stop.

once it has stopped its status will change from running to stopped, then right click and left click start.

this should hopefully clear any jobs it thinks it has in the queue.

Jan 17, 2008 | HP DeskJet 6540 InkJet Printer

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