Question about JVC GR-DF450 Mini DV Digital Camcorder
When I turn the camera on I get a message "lens cap" The lens cap is not on the camera, the message goes away and I get no image through the view finder or on the lcd monitor. I can still view video previously shot and menus etc.
JVC has acknowledged a fault on their side that will cause certain models to display the "lens cap" error, and they offer free repairs, unfortunately your model isn't on the list. You still might get some consideration, since there are plenty of models from the GR-D series listed. Here's a link to the JVC site : http://www.jvc.com/support/notification/index.jsp?pageID=2 You're not alone though, it's a very common problem also with models that are not listed by JVC. I only heard of complaints by people that JVC refused to help, but it won't hurt trying, maybe they'll give in to public pressure eventually. Good luck
Posted on Mar 14, 2006
I had same problam with jvc gz-mc 500 with lense cap error on screen, even if you open lens cap at scree it says lens cap. no picture, blank screen. although rest of all parts works correctly. i found solution here thanks. i hit with my finger almost 1 inch behind lens, at first it shows grey picture not color, i continue hitting close to lens , slowly slowy it started to appear colorful picture and now it works. thanks for the solution. great solution at no. 1. keep struggling until you find the solution. it makes feel good.
Posted on Sep 19, 2009
I had a similar problem and someone recommended the following solution (which sounds a little odd, but it worked). Use a hard object (screwdriver, key, etc) and lightly tap the top of the camcorder just behind the lens. It worked on my device.
Posted on Nov 01, 2007
Had the same problem with my JVC GR-X5. After contacting repair centers with no joy I decided as a last resort to tap firmly with a screwdriver and hey presto it worked. Thanks for the post!
Posted on Nov 28, 2009
I had the same problem with my JVC Everio GZ-MG21
the tapping about an inch behind the lens with a screwdriver worked! Thanks for the tip.
Posted on Mar 23, 2008
I have the model JVC GZ-MG27U. It aslo gave me the lens cap error. When I called "Customer Service" (Yeah,,they serviced me,, only I had to bend over to get it). They asked me if the IRIS was open. After Looking into the lens with a bright flashlight I could seea small Triangle. The Iris was stuck in the middle while opening. Which is why when you nag it with a screw driver it fixes it. JVC Recommended I contact a Repair Center. I recommended they contact a Proctologist. I am going to get my hammer now and try the fix. Good Luck!!
Posted on Nov 05, 2014
I saw a solution to this problem posted in another thread, as I was having the same problem with JVC GZ-MG40. Try tapping the top of the camcorder, about 1 inch back from the lens with the tip of a screwdriver or something else hard (key, coin, etc). It worked for me. Now I just have to wait and see how long the solution holds for.
Posted on Nov 01, 2007
JVC will repair this issue for free until Oct. 1st, 2007. CCD Program for This Model - GR-SXM755US JVC has received reports that in certain circumstances, this model may, while in the camera mode, show no picture, a distorted picture and/or display ?LENS CAP? even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at JVC Factory Service Centers. Please call our Customer Care Center at (800) 858-6442 if you encounter any problems in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support.
Posted on Sep 11, 2007
I got the same problem with my jvc mini dv. No picture on screen & sign saying 'lenscap' when the lenscap is off. Only used it 6 times ! It appears jvc have no interest in 'customer satisfaction' or 'quality control' when they clearly know about this 'common problem' and refuse to rectify it. I hope the general public wake-up to the fact they are being 'ripped-off' by jvc and refuse to buy the brand. thereby jvc will go bust and won't be able to rip-off anyone else.
Posted on May 08, 2007
Same problem I've got and some repairing shops asking from 200 $ up to 300$ without any warranty.JVC support does not want to understand the problem. So, I'd recommend to those buyer who wants to buy JVC to change their choice.
Posted on May 07, 2007
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Posted on Jan 02, 2017
try removeing the battery and then trying again,
The device might need a reset
but it sounds like a hardware side problem witch would need to get repaired.
if you still have warranty then that should save you.
if you dont have warranty id recommend you contact your dealer, or a local professional, there is a repair service finder in the front page of fixya under the top experts.
If you need more assistance let me know, I'm here to help
Posted on Apr 12, 2008
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