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Ok to install the webcam first install the utility cd included in the package when you buy the webcam then when you are prompt by the software to install the cam just plugged it to a USB port. But if your not prompt by the software during installation just plug your webcam into your USB after installation then enjoy using your cam..
Hi there, my name is Alex and I am here to help solve your problem to your webcam.
You can find what model number your webcam is by finding a label either on the cable of the webcam or a sticker you may find on the bottom of the webcam itsself.
If your webcam is from the manufacturar 'Logitech' you can log on to the website and find the drivers to your webcam by looking at the photos of several webcam to help you match the one you are finding the drivers for. The wesbite for logitech is http://www.logitech.com/index.cfm/397/&cl=us,en
If you experience any more problems and you know the model number, then write to me the model number of your webcam and the name of the operating system you are using ie: xp or vista.
Do you know the model number of your web cam? Is the computer detect a new hardware as you attach the webcam? disconnect first your webcam from PC. If you have CD utilities enclosed when you bought your webcam, then insert the disc in CD/DVD rom and install the driver.( If CD utilities not enclosed, That's the time that you force to go online. go to the website where your webcam make. search driver by inputting your cam model number. download the driver and install. ) after installing the driver, connect your cam and then let the PC Identify it. system will setup it for you.