Question about Rio Carbon MP3 Player

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Rio Carbon Repair

The volume button on my rio carbon has been pushed into the player. Any one no where i can get it repaired or how to fix tis problem.

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  • Arnold Shamuyarira Dec 11, 2008

    the volume scroll has been pushed inside

    help me get it out



2 Answers

I did the same thing If you havent lost the pin that keeps the wheel spinning, you can take off the front casing, put the wheel back in place, and then heat the glue on the casing with a hairdryer, and stick it back into place. Tried it with mine, but Id lost the pin ... Good luck

Posted on Aug 11, 2007

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I think you should keep looking for another solution, but what i know is that for out of warranty carbon players you can't get it fixed through rio/sonic blue, they will only replace it for a new one/remanufactured one for 99$. Here's a link to a previous post of someone who had the same problem as you: Good luck

Posted on Mar 07, 2006


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If you look in the hints and tips section for the Rio carbon then it is there... That link works so I am not sure which link you are referring to.

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The 3.04 developers cut firmware gives you a volume control via the bottom of your menu. You can get it from:

follow the link.

Hope this helps,

Btw, i will also be posting a tip on how to fix a broken scroll wheel on a rio carbon soon so have a look in a couple of days (maybe even tonight) and i should have done that.

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Hi, I found the following info on the Rio site, hope it helps you. They qoute a fixed rate of 99$, i'm not sure it's worth it in your case... maybe you should find a repair person with good hands that can help with it. here's the info : "out-of-warranty returns can be replaced for a fixed cost to you. The out-of-warranty fee for your ­Rio Carbon player is $99. Please note, at this time we do not REPAIR defective or broken units; we will REPLACE them. You can purchase a replacement unit at For units that are in warranty, this process is known as a ?Swap-Ship? because when the defective unit is returned to Rio by you we swap it for a replacement unit (send a replacement to you). If you are interested in participating in the out-of-warranty program, please reply or contact Rio Audio Customer Support at (254) 299-2759 and we will issue a Return Merchandize Authorization (RMA) letter to you with further instructions. We will need the following information to complete the RMA: · Your complete name: · Your complete shipping address: · Your telephone number: · Your email address: · Model of Rio: · Serial Number of Player: · Part number of player: · Date of Purchase: · Place of Purchase: · Operating System: · Transfer software you are using: · Description of issue and what you?ve already tried: " Good luck!

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1 Answer

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I read about this place - Immergut Battery Haus Inc. 540 West Main Street New Holland, PA 17557 (717)355-5288 someone got a battery for a rio riot from them for just 20 $. But taking the battery out wasn't so simple, you should call them to consult. Good luck

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