Question about HP Compaq Presario V5000Z Notebook

1 Answer

My dvd rom does not Exist what should i do? - HP Compaq Presario V5000Z Notebook

Posted by on

  • Jaipal Reddy
    Jaipal Reddy May 11, 2010

    Hi s_honest,

    Need some infromation about your computer.

    1. May I know the version of Windows you use? Is it XP or Vista?

    If the operating system is XP, perform the below steps and let me know:

    a. Click start -> Select Run -> Type devmgmt.msc -> Click Ok.

    b. Click on the + sign next to the DVD/CD ROM devices and let me know the entries listed there.

    If the operating system is Vista, perform the below steps and let me know:

    a. Hold the windows key and press 'R' -> Type devmgmt.msc -> Click Ok

    b. Click on the + sign next to the DVD/CD ROM devices and let me know the entries listed there.

    From the above steps let me know the exact DVD/CD drive entry listed there, also check if you have any yellow exclamation mark on it.

    Thank you.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,961 Answers

Firstly set a system restore point, just incase you make a mistake, then click start>run, then type regedit and press enter.
in the listing look for HKEY_LOCAL_MACHINE_SYSTEM, current control set,control, then class.

Left click on the folder 4D36E965-E325-11CE-BFC1-08002BE10318 and look for entries named lower filter or upper filters on the right hand side of the window.

If any are found, right click on them and select Delete.

Close regedit and restart pc, it should then re-appear

Posted on Sep 09, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I unlock my philips DVD player, model DVP3600

this very difficult, since all manufacturer has special code for certain region. Do not exist universal code for alll region world.
All manufacturer put in the ROM of the microcontroller the special TOC, for guide the DVD to read only the region that they sell.
However you must read your instruction manual for to see the indication for to see which format read your DVD.

God bless you

Jul 11, 2012 | Televison & Video

1 Answer

I have an acer aspire 5520 and the dvd rom doesn't even show up on the hardware. I update all the driver and got a new dvd rom and still nothing. please help....

Removing the UpperFilters and LowerFilters registry values from the Windows Registry is a likely solution to several Device Manager error codes in Windows 7, Windows Vista, and Windows XP.

UpperFilters and LowerFilters values might exist for several device classes in the registry but those values in the DVD/CD-ROM Drives class tend to corrupt and cause problems most often.

Important: Changes to the registry are made in these steps. Take care in making only the changes outlined below. While it's not a necessary step to complete this process, I recommend that you play it safe by backing up the registry keys you're modifying.

You can follow the step by step text instructions here. If you prefer a screenshot step by step guide, you can click here.

Hope this information helps!

Apr 07, 2011 | Acer Aspire 5520-5908 Notebook

1 Answer

Cd software disc will not load on to my computer. Isn't being recognized

If in case the cd was not recognized upon loading it to the computer you may do the following to check wether the cd is faulty or the cd drive.
  1. Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
  2. For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will have DVD printed on the front of the drive. For programs on DVD, consider the following:
  • DVD drives can read both DVD's and CD's.
  • CD-ROM drives can read only CD's.
  1. If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
  2. If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
  3. Clean the CD/DVD in the following manner:
  1. Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
  2. Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
  3. Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
  1. Try to use a different CD or DVD in the drive to see if that disc can be read.
  2. If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.

Mar 16, 2011 | Logitech C500 Up to 1280 x 1024 pixels 30...

1 Answer

Cant find dvd rom?

If you can't find the DVD ROM, try to click the start button, then click My Computer. Then try to find if the opticcal drive / DVD drive exist on it. If it is not, try other options..

You may uninstall it from the device manager by clicking Start > right click My Computer > then click Properties > then click Hardware > then click Device Manager. Under DVD/CD ROM drives, right click the device and Uninstall. Then restart the pc and go back to device manager. Then click Scan for hardware changes let it auto install the drivers. Check if it works....

Sep 20, 2010 | Toshiba Satellite M105-S1021 Notebook

1 Answer

Samsung DVD-ROM SD-608 needs drivers

hello, try the driverguide link below seems to have drivers you are looking for, can download it by either free registration or watching few ads. I have used site several times myself and can be trusted.

Hope this helps.

Kind regards,

Amar Sondhi

Jan 24, 2010 | E-Machines etower 500id PC Desktop

1 Answer

Dvd rom problem

Try to turn off the vista's burning feature.

It's not yours or anyones burners....just an update in vista which buggered the policies up

Go to your run command and type (start.....Run.....)
type gpedit.msc
Go to User configuration/Administrative templates/Windows components/Windows explorer
On the right pane, double click on "Remove CD burning features" tick the enabled button, then OK.
Reboot or logoff/logon to apply.

If your vista version does not have the gpedit function, do the following.
Open regedit, go to:


In the right pane, if it does not already exist, create a new 32-bit DWORD value. Name the new value as NoCDBurning, and assign the value data to 1.
Reboot or logoff/logon to apply.

This should fix the problem

Sep 07, 2009 | Dell (313-1220) CD-RW/DVD-ROM Combo Drive

2 Answers

In dvd rom probelm nor read the data or music only blank disk

Hi, this problem occurs if yours DVD ROmis old or used most often, to sovle this you have one solution i.e open the DVD Rom clean the LENS with a IPA (ISO Propyle Alcholol) but remeber to clean with the help of a soft cloth & close it immediately after closing the DVD rom check the CD's /Dvd's.
More often if this not helps you'll have to change the DVD rom as it costs only 1000/- INR approx.



Jul 14, 2009 | Toshiba Satellite A135-S2276 Notebook

2 Answers

Iv lost my dvd rom icon on my laptop

You could try restoring the system to an earlier date with system restore. If your good registry has been saved this may solve your problem.

Apr 27, 2008 | HP 373314-001 - HP Multibay II 8X Laptop...

1 Answer

Using the pm63005dvd laser lens cleaner:

exist some software but i will NOT recomended you to use couse it will work just few days and u have to buy new cdw/r.ok?

Sep 04, 2007 | Computers & Internet

Not finding what you are looking for?
HP Compaq Presario V5000Z Notebook Logo

Related Topics:

26 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides