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I am using Vista Home Premium. As soon as Windows opens, I have recently begun getting a series of windows stating :-----
Please wait while Windows configures the HPProductAssistant.
Deleting that window, brings up the next :---
The feature you are trying to use is on a CD-ROM or other removable disc that is not available.Insert the HPProduct disc and click O.K.
Deleting that window, brings up another :----
An installation package for the product HPProductAssistant cannot be found. Try the installation again, using a valid copy of the installation package ‘hpproductassistant.msi’

Deleting that, the others come up again in the same sequence, and eventually disappear after deleting each as they appear again..

Can you advise how I may stop this sequence appearing each day ?

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  • pixieanne Sep 09, 2008

    Your reply would be applicable to Windows XP or earlier, but unfortunately not for Vista. Can you advise further ?

  • pixieanne Sep 13, 2008

    Thank you 'aocartas' for your suggestion. However, when I opened the startup tab, the HP Product Assistant is not listed. The only HP items listed are --- hpsysdrv Application / HP Software Update / HP Health Check Scheduler..

    Have you any further suggestion ?

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Here's the fix, run it and remove the hpproductassistant entry. It works, I struggled with this a long time.

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Copy entire link, paste into browser, install and run. again, just remove the hpproductassistant entry.

Posted on Sep 10, 2008

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Hi Ma`am,

You can stop this message from appearing by deleting it in the start-up configuration. How to do this is go to start then run, on type msconfig. A menu will appear then go to start up tab then uncheck the the HP Product Assistant. After the configuration was done the computer will ask to restart your computer. Try if the popup windows will still appear.

Posted on Sep 09, 2008

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