Question about Samsung CLP-500 Laser Printer

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Replace black toner

I cant fix this message. I have a new toner cartridge in the printer. What is the problem????

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Does the message say Replace, or Reinstall a subtle difference, but it does matter.

If it says Reinstall, the problem is that the printer is not making electrical contact with the three small copper pads on the side of the cartridge. Wipe to remove any toner etc, and when you re-fit the cartridge 'wizzing' it back and forth a couple of times usually works. If it doesn't, look at those contacts - do they look neatly in line - none of thembadly mis-shapen ?

If it says Replace, is the cartridge a new OEM one - if so its faulty
If its a remanufactured one, the reset fuse probably wasn't replaced.
If you refilled it yourself, are you thinking what's a reset fuse ?

The reset fuse is what 'tells' the printer a new cartridges has been fitted, and zeros the count for that cartridge.

Posted on Sep 17, 2008

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I received a message "543:


this means that the toner chip on the black cartridge is defective and theres really nothing you can do other then get another black toner to replace it with. some companies do sell the chips but probably easier to return where you bought it and get a new one to replace it. The company ,if reputable shouldnt charge you for another one but just exchange it with a working toner... Please mark as FixYa! if this helped...Get Paid To

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The printer refused to print, while giving me a "replace black toner" message. The toner did not feel empty, but I replaced it anyway. There is a brand new toner in the printer, but I am still getting an...


it is a typical new problem for samsung printers. you have to reset the printer. it is a pretty tricky thing to reset this type of printers because you can "blow" it up. try find a local workshop, or a specialized person to do this

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1 Answer

Toner and Imaging Unit issues


If this IS a CLP-510, first make an information confirmation print.
Press MENU, then press ENTER, and ENTER again.

Look at the counter for the imaging unit, is it a low count confirming that you have indeed replaced it ?
If not you will need to reset the counter.

Check the counters for the toner cartridges, and check the capacity of the cartridge. On a CLP-510 the image counter for the toner is held on the chip on the cartridge (which also identifies the capacity of the cartridge).

There have been some faulty (oiginal Samsung chips), and of course re-manufactured cartridge chips could fail (many re-manufacturers don' test their cartridges before dispatch, they don't have the facility to do so without starting the count on the chip (or 'bowing' the reset fuse on a CLP-500 cartridge). VERY few re-manufacturers can test these cartridges without starting the count.

Sometimes the 'replace xxxxx toner' messages are caused by toner on the three contacts on the side of the cartridge, or their mating contacts inside the printer. Rarely, this can be caused by a faulty circuit board.

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2 Answers

Black Toner replaced


Replace Toner with gen cartridge.

 

Or Take cartridge back as faulty after checking that it was opened and installed correctly.

 

Check display on printer for indications that maybe it needs one of the 3 colour toners indicators are Y,C or M

 

K is black

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I had the same problem and found that one of the toner cartridges must have not been seated properly. I removed the black toner cartridge and re-fitted it. The printer now works fine again with no errors. 17H is a code relating to a fault in the rotation ......... possibly one or more toner cartridges need checking. Use the menu on the printer to turn it to the appropriate position (i.e. engine menu then select replacement of whichever toner you are checking).
Hope this fixes your as well.
Chris

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2 Answers

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Go to the menu on the physical printer. Go through the selections until you see it say change print cartridge. Follow until you see to change the black one.

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