I've tried taking the battery out for a few minutes and putting it back in, but the phone still won't turn on. i've tried plugging it in to a different charger, but the phone won't turn on after that either. any suggestions? perhaps the battery? should a take it to a Sprint Store to have a diagnostic ran on it. Help needed ASAP. I have to decide if a trip to a Sprint Store, which is 2 hours away, is worth it and I need a working phone now. Thanks for any help or feedback.
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This issue might due to some incorrect setting on your phone. Youve done the right alternative option by restarting your phone and taking the battery in and out. You need to contact samsung technical support so they can help you. Please see below SAMSUNG technical support number:
Mon - Fri : 7am - 9pm (CST)
Sat : 9am - 6pm (CST)
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Okay what happens sometimes is the charger gets into a feed back loop. What to do is remove the battery unplug the charger wait a few seconds (Maybe 20/30) plug the charger back into the outlet and then put the battery back in the charger. It should start to charge again and a few minutes later go to the blinking for full charge green.
It'll happen the other way as well meaning if the battery gets a memory (they say they don't but they do) you need to unplug the battery let is sit till it's cool and put it back on charge again. I've had this problem many times and have put it on charge and back off several times with in 15 minutes before it started to charge as it should.
Also these batteries do have a life span and if it's a three year old battery with many charges it could be failing meaning it just won't take a full charge.
I've had this happen twice, both times when I tried to quit during a long web page download. Just taking the battery out briefly won't help though. It has to be out for somewhere between 12 and 24 hours. Probably there's a capacitor or a small battery that has to drain in order to reset some volatile memory.
okay turn your phone off take the back off ,battery and take the sim card out now put the battery back in with out sim card .. turn on. now go open sim and close sim 2... turn off...remove back and battery put sim card in slot 1 make sure its in all the way put battery and back on ... turn the phone on... give it a few minutes it should work....
What I would do is turn it off completelly for a few minutes. take out the battery and let it cool down for a few minutes. If you have a battery that if fully charged put it back in and turn on your phone. if your battery is not totally charged, charge it. A phone whose battery is not fully charged may cause your phone to flip out. sometimes it's also water damage to the phone that causes it to turn off on its own.
Water damage happends from body heat, from taking it to the bathroom when you're in the shower, or from putting it directly in water.
Normally the extent of the problem will depend on the amount of water seepage. I don't know the details of this particular phone but in general it is the moisture trapped under the keypad that can cause the problem. If you can open the keypad and run a hair dryer on low heat across for a few minutes that might help. It is also possilble the battery is discharged because of the drain of current due to water causing internal short circuits. Take out the battery, dry off the phone with hair dryer and put the battery in. Connect the charger and hope for the best. By the way I am not a phone technician.