Question about Sony Cyber-Shot DSC-W7 Digital Camera

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Sony DSC W7 control dial defect

The sony DSC W7 7.2 mega pixel digital camera has a defect with the mode setting dial. The physical position on the dial especially in the P, auto and playback mode sometimes does not correspond to that on the LCD. I have to move the dial a bit to get to the mode I desire. Is this a major problem and will it deteriorate in time further? Camera purchased in singapore and presented to me in Goa India.What is cost of repairs including replacement of part if required?

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  • 66rockstar May 02, 2008

    We have the same problem with our DSC-W7 as described by Alpac.

  • Anonymous Mar 11, 2009

    I have the same problem. I will try to clean it with an electronics cleaner.

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Kindly take your camera to Asian camera centre-09765526610

Posted on Mar 25, 2009

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For what it's worth, I have the same camera with the same problem. The reason this is not repairable is that the mode selector dial was plastic riveted together making disassembly impossible. If I had to guess what has happened internally is that the selector knob has gotten dirty from constantly switching between play and camera mode and the contacts are now bridged partially between the camera and P mode, causing the camera to spontaneously switch between the two. A few things you can try are running the knob in a few circles hoping the metal shavings/dirt get worked out of the contacts or disassembling the camera and making sure dirt hasn't worked it's way around the knob putting pressure on the switch.

As far as replacement of the knob, unfortunately the bottom of the knob was plastic riveted to the entire power button/knob/chrome top plate across the camera, so replacing just the knob entails replacing the whole top plate of the camera.

Posted on Nov 09, 2007

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I had a similar problem with my EOS 5, was trying to change between modes and it made a lovely "snapping pencil" noise and then behaved as you describe. I managed to get it done under warranty after a lot of moaning and ****(it was 54 weeks old). After chatting to some camera shop owners it seemed to be the most common problem with the EOS 5 (doesn't happen often, just most common type of error). I could understand it if I was going from the program modes to the creative modes where you have to pass through the "lock" position, but I am sure that I wasn't. Anyway, upshot was that it got fixed, works fine now, but when changing modes I always depress the "lock" button, even if its not passing through the "lock" position. Sorry, but the quick fix is pay the $75 which doesnt seem unreasonable, or switch to a camera that doesnt use that type of switching method, EOS3, EOS1, EOS D3 :-). Hope this helps to answer your question

Posted on Mar 14, 2006

  • Anonymous Jun 25, 2016

    What the hel* does a canon issue have to do with a Sony camera problem. Really, nothing ticks me off more than lamers who add their clueless comments to topics that have absolutely nothing to do with them, and then this sony topic goes off to another line of incoherent questions about canon junk. Stick with the titled topics!

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