Question about Apple iPhone 3G

1 Answer

Trouble with iphone 3g

My phone has frozen and it has on the screen itunes and a usb cable on the screen.

it has two large numbers imei and iccid.

What is that

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  • Anonymous Sep 10, 2008

    I have the same problem with my phone and trying to restore it. It really sucks because all the pics are gone then, but I hope the phone will work after that I post some more once it worked....I found this advice:
    Try to get the iPhone in DFU mode.

    1. iPhone and Mac/PC are connected

    2. Shut down the iPhone and quit iTunes (if running)

    3. On the iPhone hold start/sleep and home for 10 seconds

    4. Let go of start/sleep BUT keep holding Home for >10 seconds

    5. keep holding Home until iTunes starts up and finds an iPhone in recovery/restore mode.

    6. Let go of home

    The iPhone's screen should be black all the time. Restore to the firmware you want to use then.

  • woofaloo Sep 25, 2008

    I talked to ATT who sent me to apple who then sent me back to ATT who sent me to the store where they thought it was a SIM card problem. It is NOT a SIm card problem. I had the phone 6 days. ATT told I MUST return the phone to APPLE but I had to have done without a phone till APple would fix it. What a piece of C R A P. It's ashame. The idea is good but there is no insurance on this phone and ATT takes no responsibility for the equipment. This really sucks.

    OBTW, ATT also charges a 10% restocking charge on the phone which I gladly paid to get rid of the iPhone.

  • her_loz Oct 24, 2008

    i connected my 3g to charge for about 1 hour to mi Mac; now all i see on screen is the "i tunes cd" and a "usb cable" showing; i return my iphone back for warranty (telcel) but they don't have a solution. It also appears a different internal IMEI number over the emergency only key pad from once you key in: *#06#.

  • Anonymous Jan 14, 2009

    Same here, but reseting didnt work

  • Shather Jan 23, 2009

    My iphone 3G is hanged, and when turn it on after turning it off, then white screen is comming up. Can any on help me out?

  • user_name
    user_name May 11, 2010

    Did your phone ever work? I can tell you what you're looking at. That is what the phone looks like when it is "bricked", ie. directly out of the box before connecting to iTunes. IMEI is the serial number and ICCID is the sim card number. If it has never worked, just plug it into iTunes and you should be good to go. If it has worked before then I don't know.



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Try this: Holddown the power button and home button simultaneously for 15 - 20seconds then release. Soon after you may have to press the power buttonagain to restart the device. The iPhoneshould reset itself without any loss of data. If it boots in recoverymode ( you will be a cable on the screen ) you will need to connect toitunes to restore the device.

This is most ofter the #1 solution to fix this issue. Hope it works for you.

Thank you for using Fixya


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Posted on Dec 16, 2008


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