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Mouse doesnot work - HP Computers & Internet

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  • mcfeeleytwo Sep 09, 2008

    I purchased a hp mouse in may 2008. The mouse does not work correctly unless you twist the wire. I purchased a new mouse Sept.8, 2008 the exact same model whick works. There was no warranty card in the box in the old one or new one. I have talked to six representative over a very inexpensive mouse that was under warranty for one year that failed to work correctly. HP model # M859PU Product # GM324AA. No serial number. S/N BM82031544. Cord - USB - HP - New Mouse Works. Please forward information to HP headquartes for further disposition of this matter. Thank you

  • Coss May 11, 2010

    Cord or cordless?

    If it is cord, PS/2 or USB?

    What brand of mouse?

    Have you tried any others on the computer?

    Have you rebooted since it stopped working?


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Posted on Sep 09, 2008

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