Question about Singer CE-100 Futura Computerized Sewing Machine

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Vista unable to install Futura software

Dear, Sir/ Madam I just bought Singer Ce200 sewing & embroidery machine and have a problem installing the Futura software. Have been trying to find solution for the last two days and it has been quite a nightmare. I read hundreds of forums and feedbacks Wondered if you had an idea what the problem is and how it could be resolved! The PC I use is a actually laptop with Win Vista Home Premium. When I put the Futura cd it freezes at 100%, than I found the website which was ment to help installing it with Vista-www.futura-support.com- followed all the instructions and still can`t make it work. There is a message coming up and saying "Futura software is not installed in your computer. Install the application and repeat this set up". And that`s as much as it goes. I have tried it 5-6 times just today all the same result! Would be really greatful if you knew something more about It! I do not want to return the machine but if there is no possible solution will have to! Sincerely Verginiya same problem

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  • catorres84 Apr 02, 2009

    I have a 64bit laptop and I called singer today without much help. The software for the CE 150 will only run on 32 bit. There is no solution out there and the software company is aware of the company. I asked for the name of the software company and they are in Greece. I have a machine I can't use, I guess unless I buy a new computer. This is just a big blow for me & I am very frustrated.

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Im having the same problem as ester3 Ive been trying to fix this for over a week now, ready to throw it all out the door! The patch did not work at all for me. This machine costs too much to have this many problems and looks like it has had this same problem for at least 3 years plenty of time for singer to update their software! Keep up with the times Singer! Computers upgrade all the time by the time you buy one and get it home there is something newer on the market. Rediculous! Really!

Posted on Jan 02, 2010

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For all Futura models the first issue that should be checked in case of installation problems under Vista is whether the Vista 64bit or 32 bit. 64bit Vista is not supported yet.
If your Vista is 32bit and you have a new model of the machine (CE-150/250/350), then you can launch a troubleshooting utility (but not together with Futura main software, it should be stopped and then utility can be launched). Either copy some last messages of troubleshooting report here or send report to Singer.
For CE-200 there is no troubleshooting utility but you can request from Singer by e-mail (in addition to instructions from CD and Futura-support site) a detailed instruction in PDF format with screenshots etc.

Posted on Sep 19, 2008

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I have installed my Futura CE 150 software but when I connect to the machine, I get an error message - saying the cable in not connected or power is off. Tried to repeat several times but its not working. Please help!

Posted on Sep 19, 2008

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I found the patch here:

http://www.futura-support.com/downloads/patch.htm

Hope this helps!
:)

Posted on Jan 05, 2009

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