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We downloaded the updates for the Blu-ray BDPS300 and burned them on a disc. We then put the disc into the Blu-ray player to download. It showed that it was downloading as per the instructions. It has now been almost an hour, and the player is just sitting there with the door open and the power to the player off. Nothing else is happening. It advises in the instructions not to shut the power off or turn the TV on as it could cause damage to the player. Please advise. Thank you. P. Price E-mail: altatecs@shaw.ca

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We called the Sony store and we're helped with our problem. The download was successful therefore there is no necessary action. Thank you.

Posted on Sep 10, 2008

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Won,t play latest discs


In most cases, the issue might be with the Java content on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.




Please click the following link to get the latest firmware update available for your Blu-ray Player:


http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300


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Can the Sony BDP - S300 Blu-ray player be upgraded??


You can update the firmware of the Blu-ray disc player which will make the Blu-ray Player compatible with many new discs.
It increases the Java compatibility.
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http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300
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In most cases, the issue might be with the Java content on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.


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http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6495&mdl=BDPS300


You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.


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If the Blu-ray Player is not at all playing any Blu-ray disc, then it may require service.

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Please click the following link to download the latest firmware update.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300
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I suggest that you install the latest firmware update to resolve the issue. Please click the following link to download the latest firmware update.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300
It is recommended to use CD -R disc to create the firmware update disc.

I hope you're clear with downloading the update from support page.

Once you download and save the file in the folder in the computer, you can double click the file to extract.

You will be prompted to save the UPDATE_BDPS300_VER0550.ISO file in a folder.

Most of the customers will be making mistake here after...

We need to use a burning software which is capable to burning discs from ISO images. ISO image is nothing but a RAW format of burned image.

I will give you the instructions to burn using Nero.. Steps will be almost same in all ISO capable software.

Open installed nero software from computer. You may locate it under Start Menu programs. Go to File Menu (Some times you will get a wizard where you can select the Image Burning option or burn ISO option)

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Insert the disc when ever Nero asked to insert

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Please download and upgrade the Firmware of the Player to resolve the issue. Below given is the link to download the Firmware. http://esupport.sony.com/US/perl/swu-download.pl?upd_id=5861&mdl=BDPS300 Please follow the instructions provided on the page to download and install the Firmware update to the player.

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1 Answer

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Please click the following link to get the latest firmware update available for your Blu-ray Player:


http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6495&mdl=BDPS300


You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.


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If the Blu-ray Player is not at all playing any Blu-ray disc, then it may require service.
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http://esupport.sony.com/US/perl/swu-download.pl?upd_id=4320&mdl=BDPS300

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I had the same problem with some Netflix Blu-Ray rented DVDs, and here's what fixed it:

(1): Download and burn the latest firmware (version 4.50) from Sony: http://esupport.sony.com/US/perl/swu-download.pl?upd_id=4320&mdl=BDPS300

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