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We downloaded the updates for the Blu-ray BDPS300 and burned them on a disc. We then put the disc into the Blu-ray player to download. It showed that it was downloading as per the instructions. It has now been almost an hour, and the player is just sitting there with the door open and the power to the player off. Nothing else is happening. It advises in the instructions not to shut the power off or turn the TV on as it could cause damage to the player. Please advise. Thank you. P. Price E-mail: altatecs@shaw.ca

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We called the Sony store and we're helped with our problem. The download was successful therefore there is no necessary action. Thank you.

Posted on Sep 10, 2008

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