Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

2 Answers

WD external hard Drive keeps blinking

I have a WD external hard Drive that keeps blinking. I was working fine for months and now all it does is Blink.
The PC can not reconize it. Tryed it on several PC's but all have the problem with it\
Thanks

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  • Anonymous Sep 15, 2008

    My hard drive is blinking too. what should I do?

  • jeymanickam Sep 22, 2008

    I have the same My book 500 GB Hard Drive. I turned of the computer and rebooted, and now the Hard Drive just keeps clicking and the computer does not recogonize it.

  • tysonvan Oct 01, 2008




    After months of dealing with this problem all I can say is "What a blinking drive!!!" The WDMyBlackhole. BUT...it has great storage capacity. Actually, I am just deciding on the slogan for our new WD promotion. After the trouble many of our customers have been having, we want to create a new image for our much maligned mate - the MyBook. Vote today for your favorite solution. Choices are as follows:



    a) WDMyBlink Ultimate - 500GB of blinking drive

    (also available in 1TB blue)

    b) The new and improved WDMyBleep - people are talking.

    c) The New, Bigger, Badder WDMyBlackhole - it will **** you in.

    d) WDMyBinky - 500GB of sucking in every package

    e) WDMyBlinky - Cycloptic blinking eye now includes 500GB of free inaccesible storage!

    f) WDMyBook - Now you can fill your bookshelves with another book you'll never read.

    g) WDMyBook 500GB* (* - use of GB is in no way intended to imply "gigabytes" or that the product may or may not contain any other form of readable storage. GB are the initials of our founder and product engineer, George Burns. Any smoking is an intended feature.)

    h) WD MyBlackhole - It Sucks.



    Thank you for you honest input. Vote today!



    George Burns

    President of Product Research and Development

    Western Digital

  • Anonymous Nov 25, 2008

    I have the same problem, dunno what to do! ;(

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Any other options? How can I retrieve/save (hopefully) the information on my external drive? I called Western Digital and they said it was my power supply so they sold me a new one-- same problem. I'm furious and I cannot lose this information. marklegault@hotmail.com

Posted on Sep 30, 2008

  • marklegault Sep 30, 2008

    THat obviously wasn't supposed to be under "Solutions" --sorry!

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  • 75 Answers

The problem is inside the disk,if the hard drive have its warranty return it to store where you bought it,replace it brand new

Posted on Sep 14, 2008

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WD External Hard Drive Passport Ultra Beginner's Questions


Usually with an external hard drive it's not necessary for it to copy over an existing backup or at least you can program your PC not to do this. What will happen is you will have several different copies of backup's and you will have to decide if you want to erase the others and keep the most resent one. Yes your file will be saved withing the backup but if you change the file name it will file this as a new file

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I just got a 1.5 TB WD ext HD. It blinks evenly & slowly when the computer is sleeping. It blinks rapidly when the computer is awakened, & becomes solid during the time the computer is...


Seems perfectly normal, the slow blink while sleeping shows you that it is active but not in use (witched off but immediately available) The rapid blinking is the machine accessing the disk and the constant light means it has power but not connected. The occasional blink is probably the HDD parking the reading head or shutting down the disk or both.
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If you look at the Power supply box there should be a green light. If you unplug the cord and plug it in again it might just blink then stay our.. it is a common problem with these WD Elements. If it is newer, then it is under warranty.

How to check the warranty on a WD drive or product
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575

Title: What would void the warranty on my drive?
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If not they will sell you another one.

A replacement or extra power supply for your external drive can be purchased from our phone support team by calling 1-800-275-4932. Any technical support representative will be able to sell this part. Please have the serial number or model number of the hard drive ready, as this is needed to determine the correct adaptor type for the hard drive.

I hope this helps,


Randy
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I have a WD Elements TB external hard drive which has worked fine then suddenly today i plug it into my laptop i hear the bing bing noise but its not showing in my computer so I can't access it please help...


If you look at the Power supply box there should be a green light. If you unplug the cord and plug it in again it might just blink then stay our..
It is a common problem with power supply on these WD Elements drives. If it is newer, then it is under warranty.

How to check the warranty on a WD drive or product
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575

Title: What would void the warranty on my drive?
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=916&p_created=1048294698

If not they will sell you another one.

A replacement or extra power supply for your external drive can be purchased from our phone support team by calling 1-800-275-4932. Any technical support representative will be able to sell this part. Please have the serial number or model number of the hard drive ready, as this is needed to determine the correct adaptor type for the hard drive.

I hope this helps,


Randy
FixYa Support Team

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If the device is recognized and not listed as a driver in the Explorer, then the disk is not recognized as having been partitioned and formatted. You can use the Disk Manager to see if there is anything listed on the disk.
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If there is nothing on it, your MBR could be damaged, which needs to be restored.

Alternatively you could partition and format it, but then you'd loose the data on it, so that is a last resort.

I think a program called Acronis Disk Director Suite can restore MBR's. Have a look at this external hard disk troubleshooting article.

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Same thing here. What about the data. Could you recover it ?

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First, I recommend changing the USB cable. Try it on another computer to see if it works. If that does not work the next part is more complicated. You may not want to do it.

Open the box and remove the hard drive. Open your turned off computer and attach the data and power cables and support the drive next to the computer with no stress on the cables. Turn the computer on and see if you now have a new drive.

Problem: there are two kinds of drives: IDE and SATA. IDE has a wide 40 wire data cable and big flat 4 connector power cable. SATA has a small (usually RED color) data cable and a small power connector. There is now way anyone could confuse the two types.

If your computer and external drive match you can check the external this way. If the are opposite, you are snookered. Beyond these suggestions, there is not much more I can do.

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