Question about Computers & Internet

1 Answer

Have a HP DV9500 laptop and I am trying to remove Windows Vista and install windows xp. When I get to the blue screen to start the install it says it can not locate my hard drive and the only option available is to quit the install. Is there some kind of protection on the hard drive?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 128 Answers

Hi.

I will explain you the issue.

The notebook is preinstalled with a SATA hard drive which needs seperate drivers to be installed inorder to get the hard drive detected. The drivers for the SATA can be installed only by using a floppy drive. As the notebook does not have a floppy drive installed, we can either try disabling the SATA native support in BIOS or install the drivers with the help of a USB floppy drive.

If the USB floppy drive is not available, you have the alternative steps to install the SATA driver.
Please refer the following link to install SATA driver without the USB floppy drive:

http://www.scribd.com/doc/4864999/sata

or

http://cid-3a2fd42defd10b67.skydrive.live.com/self.aspx/Public/sata.pdf

If you have the Floppy drive you can install the SATA driver.

Just follow the below procedure:
Download the SATA driver:

ftp://ftp.hp.com/pub/softpaq/sp37001-37500/sp37005.exe

1. Download the driver to a directory on your hard drive.

2. Execute the downloaded file and follow the on-screen instructions. A diskette containing the driver is created, and the driver files are also made available at c:\swsetup\sp37005. If you choose to cancel diskette creation, you will need to copy the driver files to the chosen media.

Installation Instructions:

NOTE: A USB diskette (floppy) drive is required to use this driver. If an external USB diskette drive is used, ensure that it is plugged into the system before starting Step 1.

1. Insert the operating system CD, and Power On the notebook to boot
from the CD.

2. At the very beginning of the operating system installation, the following prompt is displayed at the bottom of the screen:

"Press F6 if you need to install a SCSI or RAID driver...."

When the prompt is displayed, press F6.

3. Later in the operating system installation, you are notified that a mass storage device could not be detected. When this notification occurs, press S (S=Specify Additional Device).

4. When prompted, insert the diskette that was created from the SoftPaq file, and then press Enter.

5. Select "Intel 82801HEM/HBM SATA AHCI Controller (Mobile ICH8M-E/M)" and press Enter.

NOTE: At this point, the following prompt MAY be displayed, depending on the version of your operating system CD. If the prompt is displayed, press Enter to use the default Windows driver and continue, if it is not displayed, continue with Step 6. The prompt reads as follows:

Windows already has a driver that you can use for
"Intel 82801HEM/HBM SATA AHCI Controller (Mobile ICH8M-E/M)".

Unless the device manufacturer prefers that you use the driver on the floppy disk, you should use the driver in Windows.

S=use the driver on floppy ENTER=use the default Windows driver

6. Continue with the operating system installation, as prompted.

NOTE: If a problem is encountered when using the external USB floppy drive, refer to Microsoft Knowledge Base Article 916196: "A connected USB floppy disk drive does not work when you press F6 to install mass storage drivers during the Windows XP installation process."

Posted on Sep 09, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why my hp desktop keep turning off error c000021a


this is how to fix your desk top with xp,if you have another os,this may also work,but,be prepared,you may need to reinstall your os,if this works,then immediately download this and run it, SpeedyPC Pro Download ,and then d/l this and buy it to keep your pc running great,http://www.iobit.com/advancedsystemcareper.html , Things You'll Need
  • Windows XP installation CD
Instructions
  1. Last Known Good Configuration
    • 1Restart your HP computer after the blue screen shuts it down.
    • 2 Repeatedly tap "F8" when the HP logo screen appears during bootup. This will load a menu with various boot options to select.
    • 3 Use the arrow keys to select "Last Known Good Configuration" and press "Enter." The system will roll back recent changes and may fix the problem. Continue to the next step if the computer does not successfully boot.
    In Place Upgrade
    • 4 Insert the Windows XP installation CD into your HP computer's disc drive.
    • 5 Restart the computer.
    • 6 Press any key on your keyboard when you see "Press any key to boot from CD..." This will launch the Windows Setup program.
    • 7 Press "Enter" to begin the installation process.
    • 8 Press "F8" to agree to the Windows XP licensing agreement.
    • 9 Highlight your current installation of Windows XP and press "R" to perform a repair installation.
    • 10 Follow the onscreen instructions to complete the repair installation. Your personal data and applications will remain intact, but all Windows updates and service packs will be removed during this process.
Tips & Warnings
  • Back up your data before running a repair installation on your HP computer.
Related Searches
eHow Now Ask online tech support online now Ask online tech support - get your answers in real time!
Get Your Answer
References
  • Photo Credit laptop with blue screen image by dim@dim from Fotolia.com

SpeedyPC Pro Download Advanced SystemCare Free 7 6 5 4 3 Download Review for Windows XP Vista...

May 21, 2014 | HP Computers & Internet

1 Answer

Blue screen with technical information: STOP: 0x00000050 (0xE579D868, 0x00000000, 0xF77E3E4C, 0x00000002)


  • Remove all USB attached devices like drives.
  • To eliminate possible bad RAM. Unplug PC, open case, and remove all RAM. Test one DIMM at time, one slot at a time.
Re-install Windows. Clean install works best, but all data will be lost.
  • Lastly you may have other hardware problems. If it does another blue screen after reloading windows, especially with a clean install.

Oct 22, 2012 | HP Computers & Internet

1 Answer

Windows 7 not installing in Hp XW4100 workstation


Sounds like you need to format the hard drive then try a new install

Jun 21, 2012 | HP Workstation Xw4100 PC Desktop

2 Answers

HI i have a Model: Gateway MD26 Series Notebook Serial Number: LXW790X0049032334B2600 its a few years old it had vista on it i wanted to see if i could out xp on it so i have a xp...


The hard disk from the laptop has died - something to be expected on a laptop this old.
Extremely easy to fix - just buy a new hard disk, put it in the laptop and install whatever version of Windows you like.

Oct 23, 2010 | Computers & Internet

1 Answer

I cannot install ethernet driver of hp compaq d530. Where can i find it?


Hello: I hope the following information is helpful.
If you are trying to install the driver for the Broadcom ethernet NIC that was pre-installed (NOT an ethernet card that you purchased and installed yourself), there is a softpack (updated driver installation) download available from HP/Compaq. It will install the driver automatically for you, just download it from the link below and run the ".exe" file.
IMPORTANT: Check to be sure that your current Operating System, and model of the network device you are trying to install, are BOTH listed below BEFORE you download!
This is a software / driver update for the HP Compaq d530 ultra-slim desktop: All Models
Supported network devices:
BCM5906M Broadcom 10/100/1000 5782 based NIC Broadcom 570x 10/100 Integrated controller Broadcom NetXtreme Gigabit Ethernet 5782 Broadcom NetXtreme Gigabit Ethernet PCI-Express NetXtreme(tm) 10/100/1000 Gb NIC
Supported Operating Systems: Microsoft Windows 2000 Microsoft Windows 98 Microsoft Windows NT 4.0 Microsoft Windows Vista Business 32 Edition Microsoft Windows Vista Business 64 Edition Microsoft Windows Vista Enterprise 32 Edition Microsoft Windows Vista Enterprise 64 Edition Microsoft Windows Vista Home Basic 32 Edition Microsoft Windows Vista Home Basic 64 Edition Microsoft Windows Vista Home Premium 32 Edition Microsoft Windows Vista Home Premium 64 Edition Microsoft Windows Vista Starter 32 Edition Microsoft Windows Vista Ultimate 32 Edition Microsoft Windows Vista Ultimate 64 Edition Microsoft Windows XP Home Edition Microsoft Windows XP Professional Microsoft Windows XP Professional x64 EditionINSTALLATION INSTRUCTIONS: 1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved). 2. Double-click the downloaded file and follow the on-screen instructions.LINK where file can be downloaded:HP/Compaq Support-Broadcom Driver download
Again, I hope this information is what you neededto install your network device. Should this not answer your question, please come back, provide more details of your problem, and we will be happy to help!Best of luck to you!

Jun 23, 2010 | HP Compaq d530 Ultra Slim PC Desktop

2 Answers

I bought lenovo G550 last week. It came with Windows Vista. I want to install Windows XP on it. I have found that lenovo has driver for windows XP so that will make my life easy :-) But when I try to...


you are most likely getting a BSOD with a stop error code of 0x0000007B which is caused by the Windows XP CD that you are using doesn't have the SATA Hard Drive controller driver needed to recognize and utilize the hard drive. If Lenovo has XP drivers for this model then they should have a SATA driver (roughly 394k) that will need to be loaded FROM A FLOPPY DISKETTE during the boot to XP. (XP Requires the driver to either be slipstreamed into the CD or loaded from a floppy diskette. Trying to load the controller driver USB or a different CD will not work)
http://www.digitgeek.com/how-to-slipstream-sata-drivers-into-xp-cd/

Jan 11, 2010 | Computers & Internet

1 Answer

Laptop comes on. Writing comes up to start stating -start up windows safe mode ect or choose this one etc I do that and once I enter password it goes and says welcome and then a blue screen


G'day trex440,

Sounds like you've got a corrupt windows.
Laptop brand model?
What version of windows are you running. eg xp home xp pro vista etc.?

Try a chkdsk command first via your windows disc.
boot from your windows disc for now.

Cheers
pcfixit

May 06, 2009 | Computers & Internet

2 Answers

How to down grade hp dv5-1104tu notebook from vista to xp


Basically you've got to take your XP cd and modify it to work correctly with your laptop.

Have you already tried using just a regular XP cd? If it didn't work it's because your laptop harddrive is SATA and not IDE. The XP cd doesn't come with the correct drivers so when you finish installing XP a blue screen of death will come up and prevent you from loading Windows.

Here's a basic guide on how to do it.

http://maxeasyguide.blogspot.com/2008/04/preparations-for-winxp-installation-cd.html

If this sounds complicated then I would suggest sticking with Vista.

Let me know if you have any other questions.

Best of luck!

Feb 26, 2009 | HP xw4600 Workstation Linux Installer...

1 Answer

All my hardware is HP. I am on my laptop (Vista). My desktop (XP)will not boot up properly after I installed a new HP Monitor & Printer (Printer works OK). The monitorgive the following message: ...


ok..sounds like an operating system mismatch...you may need to remove the software entirely, go to www.hp.com and get a fresh edition of the print manager..sometimes that file gets corrupted..

Oct 14, 2008 | HP Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

866 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18330 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...