Question about Apple iPod nano
My nano froze during a song, which it's done before, so i reset it by holding down the menu and select buttons. after this, a screen popped up saying "use itunes to restore," so i plugged the nano in to my computer and, when itunes asked me to restore, i did so. it displayed the restoring progress bar for probably a minute or so.
but when itunes detected my supposedly restored nano, the restore hadn't taken effect, and it asked me to restore again. so i did, and the same thing happened, except this time it only showed the progress bar for a couple of seconds.
the "use itunes to restore" screen is still the only thing to come up on my nano, and restoring using itunes is still ineffectual.
help? my ipod nano (2nd generation) wont restore when i plug it in a message appears saying that i need to restore it so i click ok and then i click restore and the status bar will apper for about six or seven seconds and the a message will appear saying "the ipod "ipod" cant restore an unknown error has occured (1415) please help me i just got it
Take it into your nearest Apple Store or Best Buy. It's covered under warranty so it won't cost you. The hard drive needs to be tested on it.
Posted on Sep 09, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Reset an iPod:
Toggle the Hold switch to on, then back to off (none of the red is showing).
Press and hold down the Menu and Select buttons (as shown in the picture) for 6-10 seconds, until you see the Apple logo.
For many problems, you may have to do this several times. The iPod may be hung up on several things so you have to tell it: "Reset that. Now reset this. Yes, reset that too" and etc.
Restore an iPod:
Warning: When you restore and iPod, you...
... delete everything on it (songs, pictures, movies, files, games, firmware, etc.) Hey! That means any stuff that's on the iPod, but not in the iTunes library, will be lost. After deleting everything, iTunes reloads the iPod software with a fresh copy (referred to as "factory settings").
When the iPod is connected, select it in the Source list in iTunes. Under the Summary tab, there is a button named "Restore." Click it. Select the restore option you want then sit back. A progress bar will show you the status of the restore. When it's done, you'll see a message like "Leave iPod connected to computer to complete restore." Now the iPod will show a progress bar. Do not disconnect during this part. When it's done, the iTunes Setup Assistant will prompt you to name and configure the iPod.
If that Put ipod in disk mode by toggle hold switch off then on and when apple logo appers hold action(middle button)and bottom button until a tick appers.Then connect to itunes.
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