Question about Acer Aspire 5610-4648 Notebook

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Compatibility issue? I'm not sure how to explain my problem, but here is what is wrong with my computer at the moment. The Acer Empowering Technology Framework will immediately close due to an undisclosed "error". The Windows Secuirty Center will not recognize any Firewall or Anti-Virus Software even though I clearly have one installed (AVG in this case, one of the recommended applications). The most confusing one is my media files (whether they be music or video) are unable to play, using Quicktime, Windows Media, or VLC, and despite all that, I can go onto YouTube for instance and watch and hear videos just fine. Also, my MMORPG I play, Final Fantasy XI, won't play any sound. These problems all came out of the blue,at first I thought it was a fault update because they seemed to occur right after a Windows update, but that wasn't the case. I'm completely baffled, and I am also a college student in need of my computer, so if there is a solution to this problem, or any possibilities even, please let me know! Also, I've had horrible experiences with GeekSquad, so I'd like to stay away from there possibly.

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  • vamoflamenco Sep 09, 2008

    Sorry I didn't make this clear in original post, but my Acer notebook is running Windows Vista. Not sure if that totally changes your perception, besides that though I will try to set the media player to default.

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You probably don't need this program here:

The Acer Empowering Technology Framework

Remove it if you can. Windows Security Center has a built in firewall to it. If you don't see you may have to reinstall service pack 2.

Find out what your default media player is. You might want to make it Windows Media for now. Theres a Set program access defaults in the add/remove program section.

You probably do have a corrupted update file with service pack 2. You should remove service pack 3 and 2 using the add/remove programs, then reload them.

Service Pack 2 was the update for Windows XP that released the Windows security software. Some computers have had trouble getting it to download and install on the first attempt.

Posted on Sep 09, 2008

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