Question about HP Photosmart C7280 Printer

1 Answer

C7280 will not copy

When I try to copy either by putting the material right on the glass or auto feed I get a scanner failure message

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  • docdeezz Sep 10, 2008

    when ever i load the paper it bends it and gives me the message load pape rface down it tray! it keeps doing this

  • careng9 Nov 23, 2008

    Scanner doesn't work so can't copy or fax either

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  • 169 Answers

You can try a reset on the printer using the # and the number 6,holding them down

while plugging in the power cord at the back of the printer.if it still does not work

then you can try the same with the # and the number 9.If it still does not work,get

your printer serviced it is a hardware issue with the unit

Posted on Jun 25, 2009

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1 Answer

Its a Sharp AL-1631. It'll copy from the auto feed


Check under the scanner, there is a scanner lock that you may have hit removing copies. Its most likely in the locked position and stopping scan.

Jun 03, 2011 | Sharp AL 1631 Copier

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Scanner failure message


the main system is faulty same thing happened to me.

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Photocopy has black band at end of the page


well ithink tou are using the ADF to copy something...you will have to clean the scanner glass(not the scan bed but when you lift the ADF cover you will see a scanner glass about inch wide)...it should resove your concern...

Mar 27, 2009 | HP Photosmart C7280 Printer

1 Answer

Problems with SPF message and black copies


The "Check SPF/RSPF" issue can be a couple of things
  1. If the scanner only moves from right to left then immediately moves back then the copier needs to be adjusted.
  2. If the scanner moves from right to left and tries to feed then displays message then the ADF needs to be cleaned.
Same for the dark issues
  1. If you lighten the exposure and the copies come out better then copier needs to be adjusted
  2. If you lighten the exposure and the copies come out the same then you may have a few problems check the following;
  • Open right side door and look at drum green/blue cylinder . If it is covered with toner (black film) then you might have a drum short.
  • Open right side door and look at drum, if it is not covered then you may have a board issue.
While making a copy off the glass listen to the right side of the copier and if you can hear a screeching sound then you could be having an electrical short that is causing your black copies.

Depending on your findings depends on the remedies.

Mar 16, 2009 | Sharp Printers & Copiers

1 Answer

Automatic paper feed


The narrow glass section at the left of the flat bed scanner glass is shaped concave to route the paper back up to the tray if you are using the document feeder. Right above this is a spring loaded paper guide that puts slight pressure on the paper as it is fed through. If the cover of the scanner is not closing completely it will miss guide the paper. I would check that there is nothing on the flatbed or in the hinge section that is keeping the cover lifted slightly. The hinges do extend for copying books, so it may have jammed in the up position causing your problem. Good luck!

Sep 08, 2008 | Brother MFC-8840D All-In-One Laser Printer

1 Answer

Black line in auto feed


If you lift the scanner cover, you should see an area on the right end of the platen glass marked at the edge with arrows as Read Area. This is the area used when documents are scanned through the auto feed. Make sure that the glass is completely clean in this area, as any dirt will show up as a line on the copied image.

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2 Answers

Hello, I have an HP OfficeJet 7310 all-in-one print/scanner/fax etc. I purchased about two years ago but don't use very often. Yesterday while I was trying to send a fax I received a loud winding-up...


I have same problem! The copy/scan function would feed the orginal from the ADF halfway and instead of making a normal loud feeding noise it made a horriable alarming sound and displayed an error message. To fix it: I waited a day or two and bang the top of the feeder cover with normal force while the original is feeding. It appeared the problem is resolved. I have no idea what the problem is, however I think if this work for few months at a time is fine by me.

Apr 12, 2008 | Printers & Copiers

7 Answers

Scanner failure


OK..

Clean the scanner head and glass

Removing the scanner glass

General
The Automatic Document Feeder (ADF) will need to be removed before the glass can be removed. You will also need a T10 Torx head driver approximately 6" long. Driver handles that accept removable bits may be too large in diameter for this particular job.

Removing the automatic document Feeder (ADF)
1. Hinge the ADF upward as if you are going to manually scan a document.
2. In the hinge area there is two black pull latches. Pull them up and lift the ADF straight up to remove it. Some side-to-side rocking may be necessary before it will disengage.

Removing the Scanner Glass
1. Remove the four T10 Torx head screws around the perimeter of glass, i.e. two in the ADF hinge area and one on the right and left.
2. Remove the Control Panel overlay. It pries off.
3. Open the printer as if you are going to access the cartridges and disengage the support legs. Two latches at the base of each leg must be pried outward with a slot style screwdriver to disconnect them. The scanner assembly will now "flop" freely, so steady it while removing the four screws on the underside.

Note: The screw in the front is hidden under the piece that you grasp to gain cartridge access. Two latches must be released to remove it. The screw can now be seen using a flashlight but may be obscured by some wires.


Clean the underside of the glass, giving particular attention to the white strip. Then clean the scanner bulb (gently, its thin glass) and the mirror(s) with a cotton swab sparingly moistened with Windex or a similar cleaner.

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